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American Laser Centers Complaints & Reviews

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American Laser Centers - How can anyone continue to run a business like this

Posted: 2012-06-26 by    Salicude
Complaint Rating:  0 % with 0 votes
I clicked on an advertisement on facebook and within 1 hour someone called me to book an appointment. They said that if I booked an appointment within 2 days I would get $300 off any procedure I had done. I went to the appointment just thinking I would listen to what they had to say and maybe purchase 1 small procedure. I feel that I was preasured by pushy sales tactics and I ended up agreeing to a package deal of 5 different area's for $3500. Each area would require multiple visits. The lady talked me into receiving the first treatment on 1 area that day...after all it would only take a few...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

American Laser Centers - Buyer beware

Posted: 2011-11-21 by    Nelly
Complaint Rating:  100 % with 2 votes
The company runs itself on a pyramid scheme and treats its customers with disrespect. Each employee from the nurse up receives a bonus when the customer purchases. It is very much like a used car lot and just like a used car lot the buyer should be wary. The manager and main nurse (at least in this Central Valley office) see no issue with changing client's appointments, and lying to them about it, to only give time for one treatment area when more were scheduled. This is all done to fit in a new client so that treatment can proceed before the new client changes their mind and asks for a refund....
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

American Laser Centers - If you do not want nightmare, stay away from this fraud company

Posted: 2011-09-14 by    Niblaye
Complaint Rating:  100 % with 7 votes
I have freckles on my face, it got worse and worse. So I choose to get laser treatment. I live in Pleasanton CA, so choose to go to American Laser Center. The first time I went there, the front desk person tried hard to have me to sign a 10 visit contract for $1100. I was told there were two females providing laser treatment in this center. There was one female there that day, so I went to talk to her, I was not very pleased with her answer and attitude, so I told the front desk that I changed my mind and chose not to go through the treatment. She said that you already signed paper; I was shocked...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

American Laser Centers - Stay away

Posted: 2011-08-28 by    cotton2
Complaint Rating:  0 % with 0 votes
I have been going to American Laser in Virginia Beach for about two years for laser hair removal, and have seen zero results. Of course they didn't tell me that when they were taking my money. BEWARE!!! Imagine going there for 2 years, still having hair on my chin and spending quite a bit of money. I would like to share with as many people as possible so that consumers are aware of the service the company provides.

I brought a Laser package for about two thousand dollars for removal of hair on my chin. I only had a few hairs on my chin, however I was told not to pluck the hair...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

American Laser Centers - False advertising

Posted: 2011-08-23 by    NightSister
Complaint Rating:  100 % with 1 votes
FALSE ADVERTISING- NO CONTEST, INFO PHISHING
I signed up online for their $3000 laser hair removal contest. I read the rules and fine print, noticing they would select winners on the 31st. I also selected to be contacted only late afternoon - evening (I sleep days) but they immediately started calling early the next day waking me up and kept calling 3x a day.. Each day they called several times at 8am, disturbing my sleep, .

I called back on the 23rd and was told I had not won, but they had a $300 coupon for me;. The drawing wouldn't even happen till the 31st so I asked...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

American Laser Centers - Florida, Miami Beach - Burned my Face

Posted: 2011-06-06 by    avidal
Complaint Rating:  100 % with 1 votes
I signed a contract to begin microdermabrasion with American Laser. I did a few of them with the same lady. However, when the facility went under new management they hired new employees. Every time I would go in for my treatment there was a different person doing my procedure. One day I went in for a procedure, I had a blemish on my face and the lady took the liberty of applying some sort of acid on my face and performed a peeling without my consent. I thought she was applying some post procedure cream or something, when I felt the burning sensation, she said I just applied boric acid this might...
Complaint comments Comments Complaint country United States, Florida, Miami Beach Complaint category Health & Beauty

American Laser Centers - Maryland - It all depends on which clinic you visit

Posted: 2011-05-27 by    dcgirl1127
Complaint Rating:  100 % with 2 votes
I had been receiving treatment from American Laser Centers at the Chesterfield, Missouri location for almost two years. From time to time I've read online complaints about treatment not working, refunds not being issued, etc. and didn't really believe them because my experience has been so good (or at least it was before I moved away from Missouri). Seriously, the aestheticians and office manager are very nice, helpful, and professional at this clinic. Not only that, but I've seen awesome results (on my upper lip, arms, and legs) during the time I've been receiving treatment....
Complaint comments Comments Complaint country United States, Maryland Complaint category Health & Beauty

American Laser Centers - Illinois - Unprofessional/Poor Costomer Service

Posted: 2011-03-30 by    HML412
Complaint Rating:  100 % with 3 votes
I have been treated very poorly since I signed a contract with an American Laser Center in my area. I have recieved two treatments so far and my first appointment went well but the second one was went completely different. The lady barely glanced at my file and turned the camera on to take pictures which I signed and agreed to not have done. Im now regretting my choice not to document photos after reading several complaints. She turned the machine off twice during the appointment thinking she had finished using the laser on the areas sheduled to be treated. After being questioned about whether she...
Complaint comments Comments Complaint country United States, Illinois Complaint category Cosmetics

American Laser Centers - California, Elk Grove - Refund Issues

Posted: 2011-03-25 by    karma.
Complaint Rating:  100 % with 1 votes
First, I wished I had read these complaints about ALC before signing my contract. Everything about the refund problems that others have had is happening to me right now. I purchased a $1500 facial package back in January 2011, cancelled the contract two days later, and here I am at the end of March and no refund. How these people can look in the mirror every day and not see THIEVES written across their chest...I don't understand. Or maybe they do see it...in the end there will only be ONE who will judge us. Well, lesson learned for me. Hopefully, our misfortunes will save others from becoming...
Complaint comments Comments Complaint country United States, California, Elk Grove Complaint category Beauty & Day Spas

American Laser Centers - Very bad customer service

Posted: 2011-03-15 by    Manko S
Complaint Rating:  100 % with 1 votes
I tried 3 different American Laser Centre locations and was really surprised at the varying degrees of customer service. After receiving a moderately good service at a location downtown on Madison Avenue, I transferred to 57th Street. And then due to the bad customer service there, I transfered to the Upper West side location. I have left UMPTEEN voicemails on their machine, and HAVE YET to receive even one single call back. Unbelievable for the amount of money they trick you into spending for a "package" deal. Once you're hooked after spending $thousands, they stop returning your...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

American Laser Centers - Michigan, Farmington Hills - Worst Company Ever

Posted:    trustedu2c
Complaint Rating:  86 % with 7 votes
Where do I even begin. Lets just start by saying that this company is one of the most god awful companies out there. They claim to be the best in the business for laser hair rremoval, skin rejuvenation and cellulite reduction therapy! That is a joke! Its more like the worst company! None of there services work the way they say they do. I would say 10% out of all clinics patients actually have results. Its not worth the chance when you spend thousands on these procedures. And just know that if it doesnt work they will in no way give you a refund. They will just try to find every excuse in the book...
Complaint comments Comments Complaint country United States, Michigan, Farmington Hills Complaint category Health & Beauty

American Laser Centers - Florida, Fort Walton Beach - LIARS!

Posted:    Aconcernednurse
Complaint Rating:  80 % with 5 votes
This place scammed me! They lied to me about a $1500.00
gift certificate. I called them right away and told them, "I don't think so!" I want to thank this website. Thank god I didn't fall for this. It was at a JLEC function at the Emerald Coast conference center. That was a scam too. I have been to JL functions in Memphis, TN. and they had a great show, this one was pitiful. It was called the Mistletoe Market...
Complaint comments Comments Complaint country United States, Florida, Fort Walton Beach Complaint category Scam Contests

American Laser Centers - North Carolina, Raleigh - Deceptive

Posted:    foolish1973
Complaint Rating:  100 % with 1 votes
I signed a contract with American Laser Centers in Raleigh, NC in November 2007 and continued faithfully until April of 2010. I followed all protocol and received over something like 23 treatments. They tried stronger lasers, double passing, different intervals and strengths yet nothing worked and I still have all my hair. They even gave me a couple free treatments of the VelaShape so I could see in their words that their treatments worked. It did not work and Julie had pressed so hard on my sciatic nerve that I had horrible pain for the next year and spent money going to the doctor for relief.
Complaint comments Comments Complaint country United States, North Carolina, Raleigh Complaint category Health & Beauty

American Laser Centers - Colorado, Denver - lied to us

Posted:    yet another unsatisfied
Complaint Rating:  100 % with 5 votes
This company heavily misled me when I first signed up for lip/chin hair removal. They told me it would be 6 months but they give a 2 year guarantee incase it would take longer to remove all the hair. Next month (Nov. 2010) it will be 3 years I have been going to this place. Once a month. It's written all over their paperwork to cover their legal behinds, but the sales pitch to get a new customer totally makes you believe that all hair will be removed and, for most people, within the 6 month period. I have 3 more treatments and, even though they are willing to extend it complimentary, I am done.
Complaint comments Comments Complaint country United States, Colorado, Denver Complaint category Beauty & Day Spas

American Laser Centers - Utah - Refund Issue

Posted:    AlishaG
Complaint Rating:  100 % with 5 votes
Over two months ago American Laser Center called me to tell me I had "won" a package in a drawing. After agreeing to pay over a thousand dollars to claim this package they took my credit card number over the phone. I was told that my transaction wouldn't be complete without signing a contract. The next day my husband had to be rushed to the hospital and we knew medical bills would be astronomical. I canceled within 24 hours. I had already been charged though I never even signed a contract! I was told that my refund could take up to 6 weeks. I called ALC from time to time to check...
Complaint comments Comments Complaint country United States, Utah Complaint category Health & Beauty

American Laser Centers - Washington - Laser Hair Removal - Hair not gone, laser burns

Posted:    A. Brewer
Complaint Rating:  100 % with 7 votes
Laser Burned my skin in two areas during most recent visit. Also, hairs are supposed to be gone and they are not. Refusing to give refund....
Complaint comments Comments Complaint country United States, Washington Complaint category Medical Negligence and Deficiency

American Laser Centers - California, Central Valley - lying and cheating their customers

Posted:    I gave great treatments
Complaint Rating:  100 % with 8 votes
This company runs itself on a pyramid scheme and treats its customers with disrespect. Each employee from the nurse up receives a bonus when the customer purchases. It is very much like a used car lot and just like a used car lot the buyer should be wary. The manager and main nurse (at least in this Central Valley office) see no issue with changing client's appointments, and lying to them about it, to only give time for one area when more were scheduled. This is all done to fit in a new client so that treatment can proceed before the new client changes their mind and asks for a refund. Not...
Complaint comments Comments Complaint country United States, California, Central Valley Complaint category Health & Beauty

American Laser Centers - California, Pleasanton - Fraud and Rub

Posted:    Grace Z
Complaint Rating:  83 % with 6 votes
Nightmare!
I have freckles on my face, it got worse and worse. So I decide to get laser treatment. I live in Pleasanton CA, so decide to go to American Laser Center. THe first time I went there, the front desk person tried hard to have me to sign a 10 visit contract for $1100. I was told there were two ladies providing laser treatment in this center. There was one lady there that day, so I went to talk to her, I was not very pleased with her answer and attitude, so I told the front desk that I changed my mind and decided not to go through the treatment. She said that you already signed paper;...
Complaint comments Comments Complaint country United States, California, Pleasanton Complaint category Cosmetics

American Laser Centers - California, Sacramento - Can NOT Remove Blond Hair

Posted:    American Laser Center Hater
Complaint Rating:  100 % with 1 votes
When I first met with American Laser Centers in December 2007, I asked the office manager if their lasers could remove blond hair. She assured me they could. So I signed up for an expensive set of hair removal sessions totaling over 2k to find out two and a half years later that I still have all the same hair I stared with. They will not give me a refund. They have damaged the skin on my face -- I look like I have Michael Jackson disease. Do NOT give this lying company a minute of your time and money or you too could end up with a scars on your face....
Complaint comments Comments Complaint country United States, California, Sacramento Complaint category Beauty & Day Spas

American Laser Centers - Company is a joke

Posted:    Falling Lasers
Complaint Rating:  100 % with 11 votes
I am a former employee of ALC. Everything you read is true. Several months past, there was a company wide conference call. She works hard for her money was playing in the background. Employees were asked to work on Memorial Day. It was prefaced with "I know all of you have familes you would like to spend the holiday with, but we need all of you to show your heart and come to work. We need to work hard so we can provide a better life for our families." The technicians are working 10 hour days without a lunch. It is against company policy to block off the schedule for 30 minutes for a break....
Complaint comments Comments Complaint country United States Complaint category Beauty & Day Spas

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