not providing services we paid for
Highly dysfunctional and toxic environment, unsure how they actually help anyone.
Behind the beautiful facade of expensive buildings is a program that is not as it presents itself. We were dismayed to witness the backstabbing by staff and administration of each other, lack of communication, lack of follow through with providing services we were paying for, lack of parent training, overcrowding, outright denial/deception and lies told to us by the program director, unwillingness to answer questions about why our daughter's medications were repeatedly being messed up, lack of qualifications of individuals making important decisions, and animals not being properly cared for on campus. The educational staff/academics seem to be a highlight, but this is supposedly a treatment program. Therapy staff were young and inexperienced with complex cases and diagnoses. We heard of a room where they confine the girls who act out, and that they do not allow them to communicate with their family unless they behave in ways Alpine considers appropriate. Our daughter described constant chaos, poor decisions, and that most of the girls come from wealthy/famous families and are dumped there with little contact with their parents. This program doesn't encourage contact with parents, and withholds important treatment information leaving parents in the dark about their daughter's progress. We heard of many disgruntled parents who pull their daughters out daily, only to be replaced by another acting out child who needs help and a family desperately seeking assistance. This place is AWFUL, they cannot help anyone until they fix their dysfunctional system and administrative/professional staff. Look elsewhere if you are considering residential treatment for your teen daughter. This program should be investigated.
Sex & rape charges
Alpine Academy in Utah had a teacher rape a student, beware of sending your kids there or they may get more than you are wanting. A Kaysville man who worked as a resident supervisor at Alpine Academy in Erda near Tooele has been charged with raping one of the school’s female students. Jonathan Carver, 29, was a house parent at the residential counseling...
Read full review of Alpine Academy and 39 commentsIs Alpine Academy legit?
Alpine Academy earns 100% level of Trustworthiness
Perfect Trust Endorsement: Alpine Academy achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Alpine Academy. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Alpineacademy.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alpineacademy.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Alpineacademy.org you are considering visiting, which is associated with Alpine Academy, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Alpineacademy.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Alpine Academy.
However ComplaintsBoard has detected that:
- Alpineacademy.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The alpineacademy.org may offer a niche product or service that is only of interest to a smaller audience.
- Alpine Academy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Alpine Academy complaint handling
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Alpine Academy contacts
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Alpine Academy phone numbers800-244-1113800-244-1113Click up if you have successfully reached Alpine Academy by calling 800-244-1113 phone number 0 0 users reported that they have successfully reached Alpine Academy by calling 800-244-1113 phone number Click up if you have UNsuccessfully reached Alpine Academy by calling 800-244-1113 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Academy by calling 800-244-1113 phone number
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Alpine Academy emailsjmcintyre@alpineacademy.org94%Confidence score: 94%salesncovello@alpineacademy.org92%Confidence score: 92%admissions@alpineacademy.org77%Confidence score: 77%hrldaybell@alpineacademy.org17%Confidence score: 17%alpine@alpineacademy.org10%Confidence score: 10%
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Alpine Academy headquarters1280 Whispering Horse Dr,, Erda, Utah, 84074, United States
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Alpine Academy social media
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