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I lost over 60 000 Aeroplan miles... miles that I earned through customer loyalty! Those miles were money in the bank: I was saving them for a trip to Greece with my family. I am so disappointed, and pissed off! They took money that belonged to me without any notification whatsoever! ...

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Here is a copy of a letter I sent to Aeroplan earlier this week.

Rupert Duchesne
President & Chief Executive Officer
Aeroplan

Dear Mr. Duchesne, I have been a loyal Aeroplan miles collector since 1996. To date I have collected over 57000 airmiles...

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Jan 3, 2008
I was checking my account today to redeem aeroplan points, only to discover that my account was wiped clean of 127,383 points. Apparently, my account was inactive and a gap of 2 1/2 months before I resumed use of it. Because of this time frame, Aeroplan wiped away 127,383...

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All of my air miles have been removed from my account at Aeroplan because of no recent activity. I was not notified because they did not have my recent addresses. They did have my phone number and city of residence. When I called they said they have no leniency and they don't care if I...

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I just found out, whilst checking my Aeroplan account after depositing points earned via another promotion, that Aeroplan deletes over 49, 000 points without notification. When I called up to enquire as to where my points had gone to, I was met with rudeness, veiled with indifference.

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I have been ripped off, over 43, 000 points.
Last month they were there, this month not - deleted due to inactivity they say.

Is there is class action lawsuit possible? I know I am not alone....

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Like so many others, I was ripped off of all my points without notification. If anyone knows of a lawsuit or any others means that we can get back what is ours, please let me know....

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I have been collecting Aeroplan points for some time now and held some 225,000 points... I was booking a trip in December 2007 only to find that in the summer Aeroplan had canceled all my points for lack of use in a 12 month period. They said that was sent an email informing me that unless...

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Like many others, I lost my aeroplan points, over 90,000 points. What really upsets me is that i have to hear that I lost my points via the 11:00 news. I checked my balance (which i haven't done for a long time - not on my mind unless ready to cah in points) to find a "0" balance....

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I have lost 198,000 points because of inactivity. I realize this is probably now old news for many but is anything being done Aeroplans heavy handed tactics. Any help or contact regarding such things as class action suit would be appreciated!...