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We had A & E out 4 weeks to repair a 4 year old Kitchen Aid microwave. We told them it was the microtron (which had a 10 year warranty). The factory rep came out and looked at the microwave and agreed it was the microtorn. However, the rep didn't have the part with him. The part had...

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A & E Factory SERVICE? More like NON-service! WOW, after reading all these complaints I feel better that I'm not alone in the service provided by A & E. At least they don't discriminate, they treat everyone poorly. They truly DO NOT care about their customers and have no respect...

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I hope this helps at least ONE person in their dealings with this truly horrendous *cough* SERVICE *cough* company!!! This experience started with my Whirlpool Duet Sport washing machine leaving all clothes SOAKING wet after each use. So mush so that it took 3 hours in our dryer to finally get...

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After waiting 2 weeks for a service rep to show up from A&E for a Maytag dishwasher recall the service tech in the process of trying to repair broke a part. Now we're told that we have to wait another 2 weeks even though we already have the replacement part. The people at A&E...

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Rude, non-helpful customer service. If my parts are delivered when they say I'll only have been waiting for my dishwasher to be fixed for 10 days. I'm getting the runaround as far as when the part was ordered or when it will arrive. For some reason I have to track the package...

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A&E sucks. Suck a big lemon. I was forwarded on to A&E by Frigidaire. I never thought I would ever encounter an appliance repair service that is worse than Sears but I found it. The appliance repair man showed up on June 30, 2009. He said I needed a suction line and a compressor. I received...

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I looked up maytag service providers on maytag.com and they sent the above company to my house. I greeted him with a smile, like I do most everyone which was met with a sour stare like I was weird or something. I asked if he found the place O.K. as I led him to my washing machine and he replied...

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My Maytag Plus side-by-side refrigerator died 6 months ago - pathetic as it is only 5 years old - and I called A & E Factory Service who was recommended by Maytag to come and fix the fridge. The cost to fix it was over $300 and the tech told me I could purchase an extended warranty with...

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A & E factory service, the worst company to deal with. I scheduled a saturday june 9, 2007 appointment from 8am - 12p to repair my amana refrigerator, which i waited 1 month for the part to come in. I got the automated confirmation call the night before and also called several times during...

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A & E Factory Service - nationwide provider on the list for Kitchenaid appliances. They quoted me a price of $65 for the service call and whatever extra would be charged for time. All I needed was a couple of acrylic panels replaced on my Kitchenaid side by side refrigerator, which took...