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Consumer Complaints & Reviews in Syosset, New York

Factoryoutletstore / Frustrating experience

De
Deni on 2016-06-14
Ordered from FactoryOutletStore and after I paid I did not received a payment confirmation and my tracking number. So I called the company and asked them to provide all the details regarding my order. Then they finally sent me a confirmation email but there was still no tracking number. When I...

Factoryoutletstore / Will never use or recommend this company!

Jo
JoJo on 2016-05-10
I have ordered an item from FactoryOutletStore and when I placed my order it was in stock. I maid a payment but did not get a confirmation email and my tracking number. The next day I contacted the company and was told that my order was cancelled because my item was not in stock. I went to...

Factoryoutletstore.com / Refused to replace the defective product

An
Anderson on 2016-04-07
I was planning a vacation with camping and all that stuff, so I really needed to buy a compass, so I ordered one from www.factoryoutletstore.com. When it arrived it was not working correctly, in other words it was not useful. I contacted customer care and asked for a replacement, but they...

Factoryoutletstore.com / Unprofessional

Sa
Sam on 2016-03-01
This company is horrible! I purchased some items and never received anything. When I contact customer care I hear only lies. They lie about everything! They say that my items will be delivered in no time, but their website states my items are no more in stock. They said that I would...

Factoryoutletstore.com / Horrible

Ca
Campie on 2016-01-20
I purchased filters several months ago and when I decided to use one it did not fit. I contacted FactoryOutletStore customer service and asked for my order number, but they said I need to verify my email address first. I never received the verification email, so I could not even get into...

Factory Outlet Store.com / Misleading/Misrepresentation of Products

Re
Reviewer94507 on 2015-08-25
I recently purchased what I thought to be Samsung OEM Water Filters for my refrigerator. With a Name like FACTORYOUTLETSTORE and the fact that they only represented the OEM part numbers and did not disclose that they really were selling the generic brand, I thought I was getting real OEM...

Factory Outlet Store.com / return of product

Sm
Smokeysbestfriend on 2015-07-31
I ordered a home phone from them and received it on the July 21st, 2015. I went online to their website to enter the information for a return. It says that once you enter your return info you can print out a return shipping label. The website would not allow me to do that so on July 22...

Wrap With Us / false advertising

Ca
Carol S. Miller on 2014-09-17
I ordered a dozen table cloths for a catered party I was having for my son. I was very displeased with the look of this product upon receipt. On the website, you cannot tell that the tablecloths are see thru. The picture on their website of these tablecloths is VERY misleading. I'm...

Fabulous Fortune / No one replied to my emails and I got the last notice

Bu
Bumir on 2014-04-23
I got the email from Fabulous Fortune that I won the prize in amount of $3, 000. I sent my personal info to this company, and after that I never heard from them again. It was mentioned that I needed to provide the personal info before I got the last notice, and I did it before, but they...

Mountains of Money / guaranteed check

Wa
walter krawiec on 2013-12-05
I am first off not to computer savvy which really is not the issue at hand, but I have sent this company a few checks and today I got another notice which says on the letterhead Cash Release Notice. I don't have a printer but I can tell you that they say they are know prepared to...
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