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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] review: Worst service and foul by AE 57

M
Author of the review
2:06 am EDT
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My father went and paid Rs 500 for getting an internet connection in my village. After taking the money the bsnl people told that they would come in 24 hours to give the connection, however, even after two days they did not respond. When my father went this morning to speak to AE, Mr. Chiranjeevi Reddy, TT - Mr. Anand spoke rudely and told that they can't give connections to small villages and they are not interested in serving village customers. Many trips to these offices have resulted fruitless. My landline number is [protected]. Hope the authorities take action against these insensitive people who treat customers with no respect. They are a disgrace to BSNL and to the society as a whole.

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The complaint has been investigated and resolved to the customer’s satisfaction.

57 comments
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R
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Rajashekar
,
Aug 26, 2008 10:22 pm EDT

Dear Officer,

I'm Rajashekar.k we have Bsnl broadband connection with 256kbps unlimited, to my Organization
my phone line down on 06.08.2008, still its not rectified. I'm given the complaint every two days, they said it's under process (underline cables problem). I think it's never solve.
pls give me correct answer means when it's rectified.

Details:
Landline Phone No: [protected]
Modem model: ut300r2u
Modem: utstarcom

Static IpAddress:
Ip: 59.90.213.68
Sub: 255.255.255.0
Gateway: 59.90.212.1
DNS: 218.248.240.23
AltDNS: 218.248.240.135

Regards
Rajashekar.k
[protected]

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dinesh yadav
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Aug 17, 2008 8:49 am EDT

I have home plan 250 with free download of 1 Gb, but my daily download usage is not being updated in my portal i.e broadband account management.I am unable to keep track of braodband usage, this is like keeping me in dark.

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k.s.bedi
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Aug 15, 2008 4:37 am EDT

sir, my mobile no [protected], I have deposited Rs5604 against roaming aborad U.S in the month of JULY 2008. on 14th Aug i reach U.S .I am not getting connection pleace help .moneyhas deposited in BHILAI (C.G) THANKS K.S.BEDI

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Milind Purohit
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Aug 13, 2008 11:03 pm EDT

Please help us to know our usage of internet.

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Harishchnadra Gharat
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Aug 09, 2008 11:29 am EDT

hi sir please provide me broadband connection as soon as possible and immedietly. its very imp for me. i m the oldest customer of ur telecommunication co. i m very happy of ur service, so dont do bad impression of this broadband matter. i will assume u will provide me net within 15 days. thank you.

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jishu dey
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Jul 16, 2008 4:34 am EDT

I have a bsnl dataone broadband connection.the site of dataone i.e. www.dataone.co.in is not opened so that i am unable to check my usage details. and this is going to be abig problem for me. plz slove it immediately.

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LINU
,
Jul 12, 2008 2:36 pm EDT

DAILY SERVER SLOW

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Shishir
,
Jul 05, 2008 4:38 am EDT

You are right man!

We should all give up their broad band connection, I am going to do it this Monday!

I have an 8Mbps commercial plan, they are giving me 56Kbps, my all complaints are fallen to deaf ears..

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RATHINDRA NATH CHAKRABORTY
,
Jun 22, 2008 7:33 pm EDT

I COULD NOT ABLE TO CHEAK MY BALANCE IN MY BOARD BAND SERVICE.

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Mubahir
,
Jun 20, 2008 4:02 am EDT

i am most impressed actually i don't words to express how it is not but excellent thanks

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Mubahir
,
Jun 20, 2008 4:00 am EDT

i want to know boardband usage in a day but it doesnot display plz help that is your most kindness

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tulika
,
Jun 05, 2008 6:01 am EDT

i have a bsnl dataone broadband connection.the site of dataone i.e. www.dataone.co.in is not opened so that i am unable to check my usage details. and this is going to be abig problem for me. plz slove it immediately.

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Chacko Varghese
,
May 17, 2008 8:51 am EDT

www.dataone.co.in site is not opening to check the account usage

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Akramul Jakir
,
May 09, 2008 11:31 am EDT

i am not being able to check my usages of my broad band. bsnl office didnt provide mail user id and pw. so i cant change my cannection id & pw.

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Vivekanand Vadlamudi
,
Apr 25, 2008 8:50 am EDT

Dear sir,
This is vivekanand vadlamudi from tenali having my landline number [protected].I got an Extra Bill in the month of february.If you observed my log in february month.Daily i am connecting internet by 1:59AM.ON 12th feb the log is 1:59AM to 2:59Am of 492MB data.i think you are offering free usage from (02AM-08AM).Then how is it possible to download a 492 MB data in 1 minute in2 MBPS line.it happens in the whole month.Daily your log is minimum 15 minutes .daily i am connecting at 1:59AM.so that i got an extra bill around 800+ in the feb month.So, I request you to please reemberse my extra amount as soon as possible.Waiting for your reply...
THANKING YOU,

J
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jayaramvgc
,
Mar 11, 2008 12:16 am EDT

Yes , I too have been experienceing the connection snaps in the middle of download. DSL light on the modem is never steady there after. Complaint to the concerned is not yielding any solution. The filed staff it appears know only about Line repairs but nothing about the routers and splitters!

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Janahar Raj
,
Mar 03, 2008 5:44 am EST

The connection between net and internet goes off very freqently. Dowonloading is frequently intrepted because of this problem.

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