Bristol West Insurance review: Accident with schneider trucking company

My name is Renee Rhodes and I am filing a complaint and claim against Schneider Trucking Company, I was informed that Bristol West takes claims for Security National Insurence Company thru this company. I was involved in a accident on March 4th 2024 at Planet Fittness parking lot located at 610 Hegenburger Rd. Oakland Ca 94621@8 :10am. I was parked in a stall on lot and Schneider Truck with a 53 foot trailer attached to it hit me from behind , it pushed my truck half foot forward. I got out my truck to talk with the driver a African American male. He did not stop I asked him to stop but he continued to drive trying to get out parking lot. I was only able to get info off truck itself to research in finding info to file claim. I was contacted by a Jessica Leanard adjuster ll from INS Insurence Company she was suppose to be the adjuster well after that email she told me to disregard the email because she was the the insurer at the time of accident. She looked on a website to tell me who is resposibled for accident, she told me Security National Insurence Company is responsible. I was informed that Bristol West is doing claims for Security National Insurence Company. So here I am filing the claim finally with you guys.