Menu
For Business Write a review File a complaint
CB Insurance Services American Home Shield [AHS] Installation of heating/air conditioning unit
American Home Shield [AHS]

American Home Shield [AHS] review: Installation of heating/air conditioning unit

N
Author of the review
4:33 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In June 7, 2023 we had our hvac system replaced thru ahs's upgrade program. It is now October 16, 2023 and we wanted to change the air-filter. Guess what? There isn't one. No filter, no rack to put it in. The company that installed the unit, Millinial hvac, just came out and said they would write up an estimate. Can you belive it. They didn't do it right the first time and want us to pay for their mistake. Absolutely not. Called ahs. Absolutely no help. First, you can't understand any of their agents. I have spoken to about 5 of them since Friday (it is now Monday) and they all have such a heavy accent and they don't speak up and there is noise in the background. A perfect storm to not be able to hear or understand. They are not helpful. You can't talk to a Manager or any type of Boss. Only the escalation specialist. Really poor service. I want to know what they are going to do to rectify this situation. What type of damage has been cause to our system by not having any type of filter for 4 months. I think a good faith effort for the poor execution of this project and the lack of trust we now have with/for ahs.

Desired outcome: Reimbursement for loss of trust in AHS, for damages to the system because of no filtration for 4 months, for the poor service that was done by the installers of the unit. $0 repairs for mistake done on the original installation.

0 comments
Add a comment

More American Home Shield [AHS] reviews & complaints

American Home Shield [AHS] - the truth about ahs 83
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Home Shield [AHS] - Unable to cancel the policy 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Home Shield [AHS] - Don't trust them 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Home Shield [AHS] - Rip off 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Home Shield [AHS] - beware 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. American Home Shield [AHS] Contacts

  2. American Home Shield [AHS] phone numbers
    +1 (800) 735-4663
    +1 (800) 735-4663
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number 0 0 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number
    For Real Estate Professionals
    +1 (888) 682-1043
    +1 (888) 682-1043
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number 1 1 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number
    100%
    Confidence score
    Warranty Services
    +1 (800) 858-1922
    +1 (800) 858-1922
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number 0 0 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number
    Customer Support
    More phone numbers
  3. American Home Shield [AHS] emails
  4. American Home Shield [AHS] address
    860 Ridge Lake Blvd, Memphis, Tennessee, 38120, United States
  5. American Home Shield [AHS] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024