American Discount Home Medical Equipment’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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I got my order and I'm tryin' to return it
I got my order and I'm tryin' to return it. Both boxes ain't been opened and they're in the same condition they came in from the warehouse. They said I can send back the seat cushion and they'd give me a return authorization after talkin' to the manufacturer***. But I still ain't got that return auth. I've called 'em many times, every day, durin' business hours and left messages for 'em to call me back, but I ain't heard nothin' from 'em. The second package is a shower chair. American discount medical said on their website that these ain't returnable 'cause of hygiene reasons. I told 'em the box ain't been opened, it's still sealed. But they refused to ask *** if they'd take the return. So I called *** myself and the customer service person said it'd be okay, but it has to come from American discount medical, the third party vendor. They ain't givin' no customer service, I can't get ahold of nobody. This ain't right.
On 3/XXXXX I went to their store front page to buy a product, a *** suction device for my respiratory needs
On 3/XXXXX I went to their store front page to buy a product, a *** suction device for my respiratory needs. *** The price was *** With big red Tagged letters off to the side said they have a "Price Match Guarantee". I clicked the link to confirm this was true:. I opened a chat with *** and gave him links to a lower price of *** at Just Medical *** I asked him if he would match the price and he said that he wouldn't. When I asked why they advertise Price Match Guarantee, he said the product link I gave him did not have free shipping even though it says "Free Shipping" right on the product page. When I pointed this out to him, he rudely suggests I buy the product from the other seller. False Advertising !
Is American Discount Home Medical Equipment legit?
American Discount Home Medical Equipment earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
American Discount Home Medical Equipment has claimed the domain name for home-med-equip.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Home-med-equip.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Home-med-equip.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a home-med-equip.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
American Discount Home Medical Equipment as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Home-med-equip.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from American Discount Home Medical Equipment, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- American Discount Home Medical Equipment protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to American Discount Home Medical Equipment has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About American Discount Home Medical Equipment
One of the key strengths of American Discount Home Medical Equipment is its extensive selection of products. Whether you are in need of mobility aids, respiratory equipment, bathroom safety products, or any other medical supplies, this website offers a comprehensive range to cater to various healthcare needs. From wheelchairs and walkers to oxygen concentrators and CPAP machines, they have a diverse inventory that ensures customers can find the specific items they require.
The company's dedication to providing top-notch customer service is evident in their user-friendly website. The layout is intuitive and easy to navigate, allowing customers to quickly find the products they need. Detailed product descriptions, specifications, and images accompany each item, ensuring that customers have all the necessary information to make informed purchasing decisions.
Furthermore, American Discount Home Medical Equipment prides itself on offering competitive prices. They understand the financial burden that medical expenses can impose on individuals and families, and strive to provide cost-effective solutions without compromising on quality. By offering discounted prices on a wide range of products, they make essential medical equipment more accessible to those in need.
In addition to their extensive product selection and affordable pricing, American Discount Home Medical Equipment also offers fast and reliable shipping services. They understand the urgency of medical supplies and aim to deliver orders promptly, ensuring that customers receive their products in a timely manner. Their commitment to efficient shipping ensures that individuals can rely on them for their medical equipment needs.
Overall, American Discount Home Medical Equipment is a reputable online retailer that offers a wide range of high-quality medical equipment and supplies. With their commitment to customer satisfaction, affordable pricing, and efficient shipping services, they have become a trusted source for individuals seeking reliable and cost-effective healthcare solutions.
Overview of American Discount Home Medical Equipment complaint handling
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American Discount Home Medical Equipment contacts
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American Discount Home Medical Equipment phone numbers+1 (800) 956-6616+1 (800) 956-6616Click up if you have successfully reached American Discount Home Medical Equipment by calling +1 (800) 956-6616 phone number 0 0 users reported that they have successfully reached American Discount Home Medical Equipment by calling +1 (800) 956-6616 phone number Click down if you have UNsuccessfully reached American Discount Home Medical Equipment by calling +1 (800) 956-6616 phone number 0 0 users reported that they have UNsuccessfully reached American Discount Home Medical Equipment by calling +1 (800) 956-6616 phone number
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American Discount Home Medical Equipment emailsservice@home-med-equip.com99%Confidence score: 99%Support
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American Discount Home Medical Equipment addressPO Box 24827, San Jose, California, 95154-4827, United States
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American Discount Home Medical Equipment social media
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