Menu
CB Mortgage Companies Review of American Assistance Bureau
American Assistance Bureau

American Assistance Bureau review: Misleading Clients 10

W
Author of the review
4:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had spoke with a rep from this company and upon further research I found out that they have an LLC but nobody in the company is a licensed broker. I also researched further and they also are not bonded. This one sales rep I spoke to was Brandon Stromburg (which he talks a big "sales pitch") and he ensured me that he would "guarantee" results. I asked if he was licensed in my state and he said he was. Come to find out AMERICAN ASSISTANCE BUREAU is not licensed in any state and it is against the law to do business if you are not. I'm glad I did my research because this seems to be another company that will take your money and run. I would be very careful of AMERICAN ASSISTANCE BUREAU.

10 comments
Add a comment
G
G
Gloria Frost
Jacksonville, US
Jul 22, 2011 12:49 am EDT

I agree. I came in to work on May 24, 2011 and was told company was closing. Larry Smith issued me a Company check and guess what, it bounced. Everything that has been told about Anthony Marsh and Larry Smith is true. They are TWO BIG SCAMS.

H
H
Happy Customer 16
Jacksonville Beach, US
May 18, 2011 8:11 pm EDT

@ Concerned Citizen 123, Anthony Marsh's phone # is [protected]. I would give him a call for sure. Good luck!

H
H
Happy Customer 16
Jacksonville Beach, US
May 18, 2011 8:09 pm EDT

Jackson Federal, American Assistance Bureau and US Home assistance Bureau are all the same people. Larry Smith ran Jackson Federal w/ Dan Chasse. Anthony Marsh ran American Assistance Bureau until he got some heat on him and changed the name to US Home assistance Bureau . US Home assistance Bureau is still up and running but w/ the DIY program they are selling they make you believe that they are in your corner until you need help. They took my money and I can not get in touch w/ them. I have filed a complaint with the BBB, State Atty Office and the local police. I WOULD NOT EVEN IF IT WAS FOR FREE DO BUSINESS WITH THIS COMPANY.

H
H
Happy Customer 16
Jacksonville Beach, US
May 18, 2011 8:02 pm EDT

Larry Smiths personal cell phone number is [protected]. I know for a fact he will try his hardest to ignore your calls but seeing as he is trying to stay in business he has to answer at some point to get over on new customers. Good luck.

H
H
Happy Customer 16
Jacksonville Beach, US
May 18, 2011 8:00 pm EDT

Detail by Entity Name
Florida Limited Liability Company
U.S. HOME ASSISTANCE BUREAU "LLC"
Filing Information
Document Number L10000116895
FEI/EIN Number NONE
Date Filed 11/09/2010
State FL
Status ACTIVE
Effective Date 11/09/2010
Principal Address
6320 ST AUSGUSTINE RD
6
JACKSONVILLE FL 32217
Mailing Address
6320 ST AUSGUSTINE RD
6
JACKSONVILLE FL 32217
Registered Agent Name & Address
MARSH, ANTHONY M
6320 ST AUGUSTINE RD
6
JACKSONVILLE FL 32217 US
Manager/Member Detail
Name & Address
Title MGR
MARSH, ANTHONY M
6320 ST AUGUSTINE RD
JACKSONVILLE FL 32217
Annual Reports

N
N
nomorescams2010
Jacksonville, US
Dec 27, 2010 6:42 pm EST

It is my understanding that the owner of this American Assistance Bureau, Anthony Marsh, is now "partnered" with Larry Smith. Mr Smith is the previous owner of Jackson Federal Foreclosure Relief. Rumor has it that the company (Jackson Federal) shut down owing clients over $40, 000 in unpaid refunds with several lawsuits pending. Anthony Marsh of American Assistance Bureau never paid a single employee and in the four months it was "open". I believe they are now operating under the name U. S. Assistance Bureau LLC. Fell free to go to www.Sunbiz.org and look for yourself. The address for both American Assistance Bureau and U.S. Assistance Bureau are the same. Just search for Marsh, Anthony in the records. For kicks please read the descriptions on the type of service they offer. I would highly recommend AGAINST giving these people your money. The contracts are written to protect them and there is nothing they can do that you cannot do yourself working with your mortgage company. If you lose your home your only recourse is to file a complaint with the State Attorney's office. If you are still insisting on using a third party to assist you in saving your home please do your research.

C
C
Concerned Citizen 123
Dallas, US
Nov 08, 2010 2:07 am EST

The owner Anthony Marsh scammed clients and all the employees. He never paid one single paycheck to any employee of the company. That is why the entire staff left and all the bills have not been paid. It is the reason all your emails and calls have been unsuccessful. His personal cell phone and home address are as follows: [protected] Chestnut Court Kingsland, GA 31548. We wish you, the attorney general and your personal Lawyers all the LUCK in the World!

C
C
conned-in MD
Dayton, US
Oct 27, 2010 4:26 pm EDT

American Assistance Bureau is a SCAM! I paid the $2500 and they did NOTHING - now I can't even contact them on the telephone - all numbers are a no tone and they don't respond to my emails. Basically they took my money and RAN. I thought I had done my research with this company but they have turned out to be a total scam. I understand that you may be desperate (As I was) to get a modified loan or at least some help negoiating with your bank - but STAY AWAY from this company!

A
A
angel1984
, US
Sep 14, 2010 1:51 pm EDT

Anthony Marsh can you explain why you havent paid your employees? but you receieved a 6 figure settlement but your employees worked for 2 months with the promise of paychecks... explain this please?.. if you dont respond I figure you are a coward. What kind of business owner puts on the internet that someone else is a "cokehead" i know for a fact you are addicted to pain pills... how about that

A
A
amarshbiz
Kingsland, US
Jul 07, 2010 10:19 am EDT

My name is Anthony Marsh and I own American Assistance Bureau. The reason I am going to take time out of my busy day is because the comment on this web site that was brought to my attention. First of all I know it was made by another company in Jacksonville FL that had to buy there way from F Status to A Status last month on BBB mostly because there incompetent coke head manager that pretends to run the company...In stead he has run off 80% of the employee's because they do not want to be around a trash company. The owner sits in his office all day and try's to figure out how to stay off F status with BBB and also try's to figure out how not to give customers money back. Who ever placed comment would have my personal cell phone because I make sure every customer has my cell number. That is because I do care about my customers. So give me a call other company lets not make this personal, oh and I would not go throwing this license thing around I am in accordance with all law's and I did do some checking on you folks and I'm sure you have heard the old saying mess with fire and you get burned...