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Replied
There no way I can reach them and I can't log on but they taking payments out of my
There no way I can reach them and I can't log on but they taking payments out of my account
The complaint has been investigated and resolved to the customer’s satisfaction.
From: Michaela L
Date: Mon, Nov 9, 2020 at 12:20 AM
Subject: UMC - Complaint IS *** - ***
To: Dispute Resolution Team
We have reached out to *** on 5 Nov 2020 for assistance with their UMC subscription and hope to assist them with their accounts issues.
I canceled subscription and they billed me and trying to bill me again and I tried to contact them and no
I canceled subscription and they billed me and trying to bill me again and I tried to contact them and no solution
I did a free week trial on July 14 and cancelled before the week was up. I forgot about this because it wasn't a monthly bill just a free week trial and was cancelled. They charged me $43.19 on September 10. I didn't authorize this charge and want my money back. There is no number to call on.
Replied
I canceled the service then I look at my account I had a charge of 43.14
I canceled the service then I look at my account I had a charge of 43.14. Can't contact anyone been emailing them and had zero response. Feel like I was ripped off.
The complaint has been investigated and resolved to the customer’s satisfaction.
From: Michaela L
Date: Mon, Nov 9, 2020 at 12:23 AM
Subject: UMC Complaint IS ***rt
To: Dispute Resolution Team
As shown below we have previously canceled the customers account and processed a full refund.
a month ago (Wed, 30 Sep 2020 at 11:07 PM)
To:***@***.com
Dear ***,
Thank you for contacting UMC!
We have already refunded your account. It takes 3 to 5 business days to reflect in your account.
Best wishes,
UMC Team
They have been taking money out of my account for the past year and a half, but my account is cancelled. I have been trying to contact them and they only respond by email. I just want my money back.
Found multiple charges to my bank account from this company. Contact customer service multiple times to get details on how to prevent reoccurring charges. They found my name under a different email which did not belong to me. They refused to offer any additional help to resolve the issue. I was told that I would have to dispute every transaction on my end and they would do nothing. All communication via email and no contact information to call or speak to a person.
You have been taking money out of my account even after canceled service. $5.39 umc.tv shows up on my banking statement every month on the 21st. I would like you to stop accessing my bank account for a service I don't have anymore. You have no telephone number and you do not answer emails.
I canceled subscription and they billed me and trying to bill me again and I tried to contact them and no solution
Is AllBlk legit?
AllBlk earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
AllBlk has claimed the domain name for allblk.tv for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Allblk.tv regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from AllBlk.
However ComplaintsBoard has detected that:
- Allblk.tv is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
- We detected that allblk.tv is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- AllBlk protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to AllBlk has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
They have been taking money out of my account for the past year and a half, but my account is cancelled
They have been taking money out of my account for the past year and a half, but my account is cancelled. I have been trying to contact them and they only respond by email. I just want my money back.
Replied
I signed up for a seven day free trial
I signed up for a seven day free trial. Was only supposed to be charged 5.99 after that. They took 39.99 from my account before my seven days was up and have yet to reach out and contact me as to why? I want my money back.
The complaint has been investigated and resolved to the customer’s satisfaction.
From: Michaela L
Date: Thu, Oct 15, 2020 at 10:26 AM
Subject: Complaint ID: ***
To: Dispute Resolution Team
We have canceled the customers account and processed a full refund of the charges. The issue is now consider to be resolved.
Dear ***,
Thank you for contacting UMC!
We can confirm that your UMC membership under this email address is now canceled so you will not be billed in the future.
We have also issued a refund for your most recent charge. Depending on your bank or credit card company's processing, it may take up to 10 business days. If you do not see the refund after 10 days, please reach out to us directly.
Best wishes,
UMC Team
You have been taking money out of my account even after canceled service
You have been taking money out of my account even after canceled service. $5.39 umc.tv shows up on my banking statement every month on the 21st. I would like you to stop accessing my bank account for a service I don't have anymore. You have no telephone number and you do not answer emails.
I did a free week trial on July 14 and cancelled before the week was up
I did a free week trial on July 14 and cancelled before the week was up. I forgot about this because it wasn't a monthly bill just a free week trial and was cancelled. They charged me $43.19 on September 10. I didn't authorize this charge and want my money back. There is no number to call on.
Replied
I was billed on August 6th for a trial ending August 7th
I was billed on August 6th for a trial ending August 7th. I cancelled the service on August 7th and on August 8th I saw a charge in my account I emailed customer service to advise that I had cancelled my service and should not have been charged. I received an email telling me that they have received my email but to date I have not been refunded.
The complaint has been investigated and resolved to the customer’s satisfaction.
From: Michaela L
Date: Wed, Sep 30, 2020 at 6:40 PM
Subject: Complaint ID; ***
To: Dispute Resolution Team
Hello Dispute Team!
Customer - ***
The customer has been refunded as of August 29th and we consider this issue to be resolved.
Thank you,
Michaela L | AMC Networks SVOD| Customer Service
***@***.com
8515 Georgia Avenue, Suite 650 | Silver Spring | MD 20910
***.com | *** | ***.com | ***.com | UMC.tv
Replied
UMC has attempted to charge my card 39.99 over and over even after cancelling my subscription to their services
UMC has attempted to charge my card 39.99 over and over even after cancelling my subscription to their services. There is no phone number to call them so I have emailed them repeatedly about this. They email me back with their "sincerest apologies" and say they will send it up to billing to be fixed. But then 2 days later i get a notice from my card saying they have charged it again.
The complaint has been investigated and resolved to the customer’s satisfaction.
From: Michaela L
Date: Mon, Nov 9, 2020 at 12:27 AM
Subject: UMC Complaint IS ***
To: Dispute Resolution Team
Dear ***,
Thank you for contacting UMC!
Our sincere apologies that we have not yet resolved your billing problem. We have checked our billing system and can assure you that no further attempts to bill you will be made.
Best wishes,
UMC Team
Found multiple charges to my bank account from this company
Found multiple charges to my bank account from this company. Contact customer service multiple times to get details on how to prevent reoccurring charges. They found my name under a different email which did not belong to me. They refused to offer any additional help to resolve the issue. I was told that I would have to dispute every transaction on my end and they would do nothing. All communication via email and no contact information to call or speak to a person.
Overview of AllBlk complaint handling
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AllBlk contacts
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AllBlk address8515 Georgia Ave Ste 650, Silver Spring, Maryland, 20910, United States
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AllBlk social media
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