airBaltic’s earns a 2.0-star rating from 1 reviews, showing that the majority of passengers are somewhat dissatisfied with flights.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Mixed Experiences with airBaltic
As someone who values both affordability and service quality when traveling, my experiences with airBaltic have been quite mixed. While the airline offers competitive prices and a decent range of destinations, there have been instances of delayed baggage delivery and unimpressive customer service. It's disheartening to see passengers facing challenges with lost luggage and inadequate compensation policies. On the bright side, the airline's fleet is modern and environmentally friendly, contributing to a greener travel experience. However, improvements in handling customer concerns and enhancing onboard services could elevate the overall passenger experience. Despite these drawbacks, airBaltic remains an option worth considering for budget-conscious travelers seeking to explore various European destinations.
-
Pros
- Extensive Baltic network
- Modern, eco-friendly fleet
- Innovative digital services
- Punctual flight record
- Competitive pricing options
-
Cons
- Limited long-haul destinations
- Seasonal flight schedule variability
- Comparatively small loyalty program
- Limited global airline partnerships
Is airBaltic legit?
airBaltic earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Airbaltic.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Airbaltic.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
According to our analysis, airBaltic appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
We looked up airBaltic and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About airBaltic
The airline offers flights to various destinations across Europe, the Middle East, and the CIS. airBaltic's network includes major cities, providing travelers with options for both direct and connecting flights. The company also offers a loyalty program, airBaltic Club, which rewards frequent flyers with benefits such as priority check-in, extra baggage, and points that can be redeemed for future flights or other services.
In addition to passenger flights, airBaltic provides cargo services, leveraging its fleet to transport goods efficiently between destinations. The airline's cargo division handles a range of freight, from general cargo to special items requiring careful handling.
Customers can book flights directly through the airBaltic website, which also provides options for managing bookings, such as seat selection, meal preferences, and additional services. The airline offers different fare classes, giving passengers the flexibility to choose the level of comfort and convenience that suits their needs.
airBaltic aims to provide a reliable service, focusing on punctuality and operational efficiency. The airline has received recognition for its on-time performance, which is a critical aspect of its service offering. As with any airline, airBaltic is subject to the regulatory environments of the countries it operates in, including safety standards and environmental regulations.
Here is a comprehensive guide on how to file a complaint or review about airBaltic on ComplaintsBoard.com:
1. Log in or Create an Account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with airBaltic in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with airBaltic. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, company's response, and personal impact.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about airBaltic on ComplaintsBoard.com. Remember to use simple English and follow the instructions provided.
-
airBaltic contacts
-
airBaltic social media
Etihad Airways
1405 reviews
Air Canada
613 reviews
IndiGo Airlines
36 reviews
United Airlines
243 reviews
Gulf Air
94 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!