Hi staff of AAMCO,
On 11/21/2023, I took my 2013 Toyota Highlander to your location on 18950 SW Shaw St, Aloha, OR 97007. I was told that my entire transmission needed to be rebuilt. After a $6264.82 job on 12/13/2023 and having my vehicle spent at the shop for over 2 weeks, I have been continuing to have issues with the transmission for the next 2 months. Below are the instances that I have brought the vehicle back to AAMCO.
The first instance was on 01/03/24, where my vehicle’s transmission slipped twice in low gear and the car jumps when accelerating. According to AAMCO, I had to bring the vehicle back on 01/10/2024 to have the camshaft position sensor replaced.
The second instance was on 02/02/2024, where I experienced high RPM between shifts. The vehicle then stalled when accelerating before a shift, then loses power. The engine also shut off when foot is taken off the gas. In order for the vehicle to start again, it required the car into neutral. Upon a technician's inspection, the solenoid needed replacement as well.
The past few has been the most stressful moments of my life. I have a vehicle that is practically un-drivable and has left me in the most inconvenient situations.
I have lost multiple days of pay due to the lack of being unable to drive to work. I have continuously attempted to use public transportation when it takes me more than an hour to get to work vs driving 25 minutes with my vehicle. Some days, I am not able to take public transportation because the long duration of the trip which puts a lot of stress on my knees,
At this point, I feel completely unsafe in my own vehicle to drive and cannot trust the vehicle to drive myself and my family. I even feel that the vehicle has gotten worse than the original issue it came to the shop for.
I sincerely hope you understand the situation I am in now. I need my car back in fully operational status so I can safely drive.
I general I brought my car to Aamaco Nov. 21, 2023 for transmission repair after fixing I picked up my car Dec.13, 2023 then Jan, 03, 2024, Jan.10, 2024, Jan, 30, 2024, multiple transmission issues, Feb. 02,2024 I took my car back to Aamaco with worst transmission issue.
I WANT YOU TO HEAR ME OUT WITH THIS IMPROPER FIXING MY TRANSMISSION MY BLOOD PRESURE IS NOT STABLE DUE TO STRESS ABOUT MY CAR.
Sincerely,
Emerlinda Roman
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