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41 Reviews matching “folica.com”

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About: Folica is an online retailer specializing in hair care products and tools.

41 reviews

LookFantastic - undelivered item Complaint I spent over twenty minutes on the phone getting transferred around about a very simple order that I placed online. I ordered a Sedu and the product arrived crushed. Folica told me they would send a...

LookFantastic - sells fake product Complaint I purchased a ghd hair straightener. When I received I noticed something was off. After researching I found out my hair straightener was fake. I spent 300$ for a fake that probably cost about 20$...

LookFantastic - defective item cannot return / exchange Complaint I really regretted buying from Folica. I bought 4 hair appliances from them (Conair Straightener, Hot Tools Crimper, Hot Tools Deep Waver and Remington Hot Rollers). I really regret not reading these...

LookFantastic - you've lost a longtime repeat customer for good Complaint Beware: warranty not honored! Folica's customer service has taken a nose-dive! My sedu 1-1/2"flat iron stopped heating up. I returned it via priority mail within the 2-year warranty period to...

LookFantastic - failure to refund / bad customer service Complaint We ordered a straightner as a gift for Mothers Day and paid for 2 Day Air shipment - we did not receive it in the 2 days - in fact it took as long as it would have for regular shipping (long past...

LookFantastic - warranty scam! Complaint I bought a Revlon blow dryer from Folica. I'd done a tonne of research on this blow dryer, found it was one of the best on the market (better than a lot of the $200 blow dryers) and decided what the...

LookFantastic - folica sells fake ghd flat irons/ no warranty through ghd Complaint I researched a long time before finally shelling out 255.00 for a ghd flat iron. The one I wanted at sephora was no longer available and since I didn't want a pale pink one I looked for another...

LookFantastic - bad service Complaint I purchased a very expensive Bio Ionic Nano I 5X hairdryer ($165) and also the diffuser ($25) that goes with it from Folica.com. The diffuser would not stay on the dryer due to some defect. I...

LookFantastic - defective product Complaint I ordered an Emjoi light caress corded epilator from folica.com. When I received the product it looked fine but when I opened it and plug it in to use it, it never worked. The product was defective...

LookFantastic - fraud Complaint $125.90 unauthorized charge when I tried to return my defective sedu hair straightener. Company tied up my money for days when they weren't authorized to charge me more than $9.95. Rude customer...

LookFantastic - price match Complaint My dad ordered a flat iron for me off their site. I read reviews on that page and people were happy... I get the iron quickly but its not the same pictured... But the name and specs are the same...

LookFantastic - I would never recommend this site for any canadian to buy anything from there Complaint I live in canada so I don't get the perks of free shipping even I spent over $200 worth product shopping but this website will charge you anywhere from $19.99- $30 for shipping but when they ship...

Folica - Terrible Experience with Folica.com: Defective Product and Unauthorized Charge Complaint I had a really bad experience with Folica.com. I bought a Sedu hair straightener, but it was defective. When I tried to return it, they charged me $125.90 without my permission! They kept my money...

Brighton Beauty Supply - If you don't care to wait a really long time for your product than shop here Complaint If you don't care to wait a really long time for your product than shop here. If you don't want to be able to get in contact with customer service for any reason than shop here. Other than that...

LookFantastic - failure to refund returned item Complaint Hello: I placed an order at Folica.com (Order No. 4754926) on March 2/07 for an epilator (hair removal device). Two days later (March 4/07), I realized that I had actually intended to a rechargeable...

LookFantastic - fake fraud & rude customer service! Complaint I researched a long time before finally shelling out 255.00 for a ghd flat iron. The one I wanted at sephora was no longer available and since I didn't want a pale pink one I looked for another...

LookFantastic - selling half way used products as new Complaint I bought some beauty products from Folica.com and some of them were already half way used and other were busted open and spilled inside the shipping box. I tried to contact them to have them replace...

LookFantastic - their phones don't work and they don't respond to emails Complaint I ordered a flat iron and received a confirmation, but never received it. When I call it goes into a recording about winning a cruise and other stuff. They don't respond to e-mails either. When I...

Kiyoseki - Don't use Complaint I bought the kiyoseki curlers about a week ago. I've used them 1 time and I absolutely hate them. I already own a Solia flatiron and should have stuck with what I know works. The kiyoseki iron...

LookFantastic - price match Response Dear Maleet, I am sorry to hear about your experience at Folica.com. I understand how frustrating it can be to receive an item that is different than what you anticipated. I would like to learn...

LookFantastic - failure to refund returned item Response My name is Katharine and I am the operation manager of Folica.com. I came across this site and would like to address this complaint appropriately. I would like to first apologize for the delay in...

LookFantastic - price match Response Dear Maleet, I appreciate you bringing this to our attention and would like to hear more of your feedback regarding how the Flat Iron pictured on Folica.com was different from the product you...

LookFantastic - Wrong item received, never received refund Review I have been chasing this for a whole month now. I have used the same Jo Malone perfume for years, and ordered it from LF. They sent the wrong one and it was promptly returned (have all the proof of...

LookFantastic - Candy kwok Review I purchased in late November last year. The product's expiration date was only three months away, so I promptly contacted your team to request a return and refund. I've sent multiple emails seeking...

BeautyChoice's - Where's my order? Response I have received the WORST customer service from Beautychoice.com. I am a huge fan of online shopping, and they by far are the shoddiest company I've ever come across. They are a bunch of incompetent...

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