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We hired Busy Dog/Basement Technologies to demo and waterproof our basement
We hired Busy Dog/Basement Technologies to demo and waterproof our basement. On 12/31 due to faulty/poor workmanship we were forced to evacuate our home. Per Mr *** the "seal" to the basement failed. The dust from the sanding of the walls in the basement escaped the basement and filled and covered 3 levels of living space. Initially calls were not returned. Mr *** was completely unprofessional. When conversations with Mr *** proved to be pointless we were contacted by Mr ***. We immediately asked for a Restoration company to clean the house, Mr *** came to our home to assess on 1/1. He accepted full responsibility on behalf of Busy Dog/Basement Technologies. Despite our request for a restoration cleaning company, on 1/3 they sent a house cleaning company consisting of 2 young women. Multiple phone calls later, they finally sent a restoration company.The restoration company had to send in reinforcements as Busy Dog told them it was a "dusting job". We had to remove all the bedding and clothing from our home and bring 27 contractor bags filled with the above noted to the laundry mat and dry cleaners, Repair companies had to be called to fix the water valve they had broken during demo and repair the dryer and furnace clogged with dust. We were displaced from our home for 5 days. We were told by Mr *** to save all receipts for expenses incurred and submit to Busy Dog. We submitted on 1/21. No acknowledgement of receipt was made until I inquired. On 1/22 Mr *** said he "was away and would review shortly". Three weeks later and still no response so another email was sent on 2/10. Still no response. Another email was sent on 2/18 informing them we would seek legal action. On 2/19 "***" called to tell us she was "directed to call" and let us know "***" would be calling us that afternoon or the next morning. Again nothing. On 2/21 my husband called Busy Dog and was told "*** was not available" . We notified and filed a complaint with the Attorney General's Office on 1/24 as we have not had any contact with Busy Dog/Basement Technologies.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is 1-800-Busydog Basement Technologies legit?
1-800-Busydog Basement Technologies earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
1-800-Busydog Basement Technologies resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
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1800busydog.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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A trust mark has been identified for a 1800busydog.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
1800busydog.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
1800busydog.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from 1-800-Busydog Basement Technologies.
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- 1-800-Busydog Basement Technologies protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About 1-800-Busydog Basement Technologies
At 1-800-Busydog Basement Technologies, their team of highly skilled and experienced professionals is dedicated to providing superior quality services to their clients. They use the latest tools and techniques to ensure that your basement is properly waterproofed, repaired, and restored to its original condition.
Whether you're dealing with a flooded basement, a cracked foundation, or any other waterproofing or repair issue, 1-800-Busydog Basement Technologies has the expertise and resources needed to get the job done. They take pride in their ability to offer customized solutions that are tailored to their clients' specific needs and requirements.
In addition to their exceptional services, 1-800-Busydog Basement Technologies also offers a 100% satisfaction guarantee to their clients. This means that if you're not completely satisfied with their work, they will do everything in their power to make it right.
So if you're looking for a reliable and trustworthy basement waterproofing and repair company, look no further than 1-800-Busydog Basement Technologies. With their commitment to quality, expertise, and customer satisfaction, they are the clear choice for all your basement waterproofing and repair needs.
Overview of 1-800-Busydog Basement Technologies complaint handling
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1-800-Busydog Basement Technologies contacts
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1-800-Busydog Basement Technologies phone numbers+1 (888) 997-5257+1 (888) 997-5257Click up if you have successfully reached 1-800-Busydog Basement Technologies by calling +1 (888) 997-5257 phone number 0 0 users reported that they have successfully reached 1-800-Busydog Basement Technologies by calling +1 (888) 997-5257 phone number Click down if you have UNsuccessfully reached 1-800-Busydog Basement Technologies by calling +1 (888) 997-5257 phone number 0 0 users reported that they have UNsuccessfully reached 1-800-Busydog Basement Technologies by calling +1 (888) 997-5257 phone number
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1-800-Busydog Basement Technologies address1600 Providence Hwy Ste 232, Walpole, Massachusetts, 02081-2553, United States
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