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Mixed Experiences with Tanga.com
As a potential customer considering Tanga.com, it's important to note the mixed experiences shared by customers. While some customers praise the quick shipping and accurate products received, others have faced challenges with returns and product quality. It seems that Tanga.com offers competitive prices but may have room for improvement in customer service and product consistency. Before making a purchase, it's advisable to weigh the pros and cons based on these varied reviews.
Golden Customer Service
I've ordered 3 things so far from the website. 1 order was correct, 1 order the cables didn't work but I received a refund and a 15% off coupon (new items are on the way), and one order was the wrong product all together, but I have no doubt that their customer service team will take care of everything. So even through some difficulties, I'd still recommend and re-use based on my contact so far and the price of the website. Mistakes are bound to happen, but it's the people who help you that keeps you coming back for more.
Great website
Great website. Items were shipped out super fast -although they said it may take weeks to get my orders I got them in about a week. The green amethyst ring I got was very pretty, nice big stone and pretty setting, just as pictured and I like that it came in a size 4.5 which is my left hand ring finger size and very hard to get on any other sites. Worth the price for sure. I already got a coupon toward my next order and more offers are coming all the time. A really great company to deal with and I like that it is a relatively small company. Highly recommended.
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Pros
- Deep discounts on diverse products
- Daily deals with limited-time offers
- Free shipping on most items
- Customer loyalty rewards program
- Hassle-free 30-day return policy
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Cons
- Limited brand recognition compared to giants like Amazon.
- Smaller product selection than major competitors.
- Less competitive shipping speeds and options.
- Fewer customer service resources than larger e-tailers.
Tanga. relaiable and good prices!
Been ordering from Tanga for about a year and a half and they've never let me down. All items have been received as described and at decent prices.
A little slow on delivery and sometimes annoying shipping charges (but not really unfair). Would like faster delivery and have shipping costs included in item's price, or at least indicate shipping costs with the price (rather than only in cart... and even then, shipping costs are not itemized... very annoying!). Also, item description could be more detailed in many instances.
Tanga's reliability and honesty has been exceptional!
Frequent discounts offered...
LOVE IT!
I ordered two lighted dog collars. I thought I ordered two small collars (I could very well have fat finger the order in my zeal to get such an awesome deal); I received one small and one medium but that is not a deal breaker for me - I will make it work. Tanga processed and delivered my order super fast and so inexpensively that I am thrilled and a bit in awe that they were able to provide such a nice product at such a low cost. The collars are really cool, appear to be very well made and are easy to operate. My dogs are going to be easily visible and quite styling on our night walks. Thank you! I will definitely recommend Tanga to my friends.
Inexpensive, responsive to customer, select products, fast delivery, TANGA!
They claim that they're a small company, I think they're all FAMILY, and they treat you the same way... very well. I've ordered several products, one for the kitchen; one for fun; and I'm now awaiting a printer at an amazing price, The pot scrubber made of stainless steel mesh cleans cast iron very well; the air balloons, a surprise B'Day gift for my son in another State, are yet to be tested. The car organizers one for each vehicle, are great for carrying plants from the store as well as grocery bags, small tools, cold food & beverages and video games for the back seat organization. Everything I purchased was at an inexpensive cost, came in the time span promised and none have been returned.
My new fave shopping website
I stumbled across Tanga when searching for an iPad for my daughter with autism for Christmas. I saw an ad for one on Brad's Deals and boom there started my love affair with Tanga. I was hesitant to order something like that at first since I had no clue who these people were or if I was getting ripped off. Having PayPal as a payment option made my decision for me since they would back me up if it didn't work out. No need to worry. They shipped within 48 hours. Even in heavy Christmas mail traffic I got my package on time. It was perfect! I have since then ordered 2 more iPads from them and made about 3 other orders. I can't say enough good things about them. If I had to say anything it's that I've got to stop shopping with them because I'm running out of money.
I ordered 5 ties for my hubby about 8 or 9 days ago
I ordered 5 ties for my hubby about 8 or 9 days ago and got them yesterday! I was really up set after reading all the bad reviews on here after I had already placed the order and was sure I had lost my money. Then I check my mail and there they were! Needles to say I was very happy with the website and kinda pissed about all the bad reviews. I don't understand why people only post reviews for the bad things and not the bad and the good. Just posting for the bad stuff helps a little but not really if you don't post about the good as well so I made a pact to myself I will not be ones of those people who only have time to talk about negative shi*! I am very happy with my order. I got what I ordered and it came faster then I expected so I give tanga.com a 10 out of 10! From my experience. I would recommend to anyone who has faith and is not just a negative person.
This business never posted my honest negative product review
This business never posted my honest negative product review. I waited several weeks and it is still not there. I believe they manipulate reviews.
Worst shopping experience ever have in my life.I bought a pet carrier on 5/31 for &109.99. Once I received it it was too big and heavy for the flight I am taking.I contact them this weekend to initiate a return The came back and said that they send me a return label (which it was not attached on the email they send me) and it will cost It cost almost $45.84 FYI: I have not see an attached print label.If I do not return the item within 5 days of the return activation, I guess I am done!Worst e-shop experience ever
Ordered 3 baseball caps . When I received them they were all smashed and forced into a littleshipping bag instead of a box that would have keept the shape of the hats. When i wrote a reveiw to this problem they didn't post it .Only glowing 5 star reviews. Not very honest.
The item I received was not what I was expecting
The item I received was not what I was expecting. Inaccurate description led to my return request. Return request took 2 follow up emails by me and about 4-5 weeks to receive. Return amount didn’t match the stated amount (they charged me return shipping- saying it was buyer’s remorse-that I changed my mind). I explained I didn’t change my mind, that the item didn’t match the description. Also, I said that if they want to charge return shipping, that is fine, but they NEED to state that ahead of time. I was told it would be a certain amount and then it was different. They eventually refunded the return shipping charge, but it took 6-8 emails and several months. 2 stars given because they eventually got to the right answer and they were eventually quick to respond and had good communication to finish, I think mostly because they were tired of me. I’m looking elsewhere for my discount purchases going forward.
The item I received was not what I was expecting. Inaccurate description led to my return request. Return request took 2 follow up emails by me and about 4-5 weeks to receive. Return amount didn’t match the stated amount (they charged me return shipping- saying it was buyer’s remorse-that I changed my mind). I explained I didn’t change my mind, that the item didn’t match the description. Also, I said that if they want to charge return shipping, that is fine, but they NEED to state that ahead of time. I was told it would be a certain amount and then it was different. They eventually refunded the return shipping charge, but it took 6-8 emails and several months. 2 stars given because they eventually got to the right answer and they were eventually quick to respond and had good communication to finish, I think mostly because they were tired of me. I’m looking elsewhere for my discount purchases going forward.
This business never posted my honest negative product review. I waited several weeks and it is still not there. I believe they manipulate reviews.
Tanga's Fraudulent Copper-Infused Sheets: A Warning to Consumers
I recently made a purchase from Tanga, hoping to get my hands on two sets of copper-infused sheets. However, upon receiving my order, I was disappointed to find out that the sheets were not copper-infused at all, but rather made of microfiber. I was shocked and frustrated by this misrepresentation of the product. To make matters worse, when I tried to review my order, I discovered that the sheets I had purchased had been fraudulently sold out. How convenient for Tanga!
I read a review from another customer who had experienced the same issue, and it's clear that this is not an isolated incident. It's straight-up fraud, and Tanga is getting away with it. I urge you to read reviews before making any purchases from Tanga, so you don't end up like me.
I did some research and found the same exact sheet that Tanga sold me on Amazon. And guess what? There's no copper in the sheets. If I wanted plain sheets, I could have bought them from Amazon at a cheaper price. It's a shame that Tanga is deceiving its customers like this.
To make matters worse, Tanga's policy is that the consumer must pay the return fees. This is unacceptable. Tanga lies on purpose, and they don't care about their customers. It's especially frustrating during this pandemic when people are out of work, homeless, sick, or have died. Some of us, like me, are elderly and trying to avoid going into public stores, so we buy online.
The responsible ones at Tanga should be put in jail and locked up with a chocolate key. Shame on Tanga. I don't know about you guys, but I don't have the funds to be just giving them away. This was my first and last purchase from Tanga. I urge you to contact the Better Business Bureau, Site Jabber, and others to inform them of the mistreatment of consumers.
Tanga Review: Poor Customer Service, Refunds, and Quality - Save Yourself the Trouble
I gotta say, Tanga is not the best place to shop. Their customer service is just plain awful. Every time I order something from their website, I always have some kind of issue. Whether it's refunds, poor quality, or waiting forever for my items to be shipped, it's always something.
For example, I bought this ring that was supposed to be super expensive and high quality. But after just two days of wearing it, the stone fell out and disappeared. And don't even get me started on the earrings I ordered at the same time. I had to wait over two weeks just to find out that there was a "back up in the warehouse" and they had no idea when they would be shipped. It's been a month now and I still haven't received them. And the worst part is, they haven't even bothered to contact me about it.
Another time, I waited over two weeks for an order and got nothing. Then, over a month later, they finally sent me an email saying that they were out of stock (even though the item was still listed on their website) and offered me a free subscription to some lame magazine. Like, seriously? That's the best they could do?
And don't even get me started on the sizing issues I had with a ring set I bought earlier this year. It was so off that I just gave up and threw them in a drawer. And, of course, it took weeks for them to arrive in the first place.
Honestly, I should have learned my lesson by now and stopped giving them chances. But I keep hoping that things will get better. Spoiler alert: they don't. So, please, save yourself the trouble and don't waste your money or your time on Tanga. It's just not worth the headache.
Tanga Review: Frustrating Experience with Flawed Product and Poor Customer Service
I recently had an experience with Tanga that left me feeling pretty frustrated. I decided to try shopping on their website instead of my usual go-to, Amazon. I had heard good things about Tanga and was excited to see what they had to offer.
I ended up purchasing a refurbished Parrot Bebop drone, along with replacement coverage in case anything happened to it. The drone was advertised as having a return to home feature if the signal was lost, which was a big selling point for me.
Unfortunately, when I lost signal during a flight, the drone didn't return home like it was supposed to. Instead, it just kept flying away until it was out of sight. I was pretty upset, but I figured that since I had purchased replacement coverage, I would be able to get a new drone.
However, when I contacted Tanga about the issue, they told me that I needed to return the drone in order to get a refund or replacement. This was frustrating because the drone was flawed from the start, and the reason I couldn't return it was because the return home feature didn't work.
To make matters worse, the replacement coverage I had purchased didn't kick in until 31 days after delivery. While I understand that suppliers should be held responsible for their products for at least a month after purchase, it was disappointing that Tanga didn't stand behind their product.
I tried to explain this to Tanga, but it felt like talking to a brick wall. It was like they didn't understand that the reason I couldn't return the drone was because it was flawed. I felt like they were just being greedy and didn't have any integrity as a company.
Overall, my experience with Tanga was pretty disappointing. While I know that most purchases go without issue, it's frustrating to feel like you're not being heard when something does go wrong. I think I'll stick with Amazon from now on.
Disappointing Experience with Tanga: Refurbished Laptop Issues and Poor Customer Service
I recently made a purchase from Tanga.com, and I have to say, I'm not sure if I'm dealing with Tanga or ZoomUSA. I ordered a refurbished Dell 6430, but when it arrived, it wouldn't boot up. There was a letter included in the package that instructed me to contact ZoomUSA with any issues, so I did just that via email. I received an automated response that they had received my email and would be in touch within 24-48 hours. However, when I didn't hear back from them, I decided to give them a call.
I spoke with a man named John, who was able to send me an RMA to return the laptop. I sent it back immediately on May 14th, 2019, and received the same laptop back on May 25th, 2019. Unfortunately, it still wouldn't boot up past the MS window and used icon. I sent another email on May 29th, 2019, asking for an RMA and for my account to be credited once they received the laptop back. Again, I received the same automated response that they would respond within 24-48 hours. When I didn't hear back from them, I decided to give them another call on June 4th, 2019.
John assured me that he would make sure I received an RMA right away, but when I didn't receive it, I called again. This time, John told me that he was just the fulfillment center and couldn't set up a refund for me. He instructed me to contact the seller I purchased the laptop through, but by this point, my 15 days were up. I was not happy with this response, and I have lost all confidence in both the laptops and the seller.
I decided to send Tanga an email on June 4th, 2019, but once again, I received the same automated response. To date, I have not heard back from them. I paid for the laptop with a VISA through PayPal, so I decided to file a dispute with PayPal on June 14th, 2019. If I don't hear back from them within 10-15 days, I will file a dispute with Capital One, which is the credit card used on my PayPal account. I have found that they are very timely in getting disputes taken care of.
Overall, I am extremely disappointed with my experience with Tanga. I would not recommend purchasing anything from them, and if you do, make sure to keep a close eye on your purchase and be prepared to file a dispute with your credit card company if necessary.
Tanga Review: Be Careful When Buying From Them, They Don't Care About Customers
Yo, listen up! I gotta tell you about my experience with Tanga. Lemme just say, be careful when you buy from them. They make it clear that sales are final, but they don't care if the product they send you is different from what they advertised. I only used their site once, and they posted pics of a product that didn't match what they shipped me. I bought it based on the pics and description, but they hid some info that pointed to a different product. Basically, they baited and switched me into buying something useless.
They use 12 pics to advertise their product, but only 2 of them show the rectangular plug covers that I wanted. All the other pics are for the standard round plug covers. It's like they're trying to trick you into buying something you don't want. I thought this company would be a good place to save some money, but they don't care about their customers. I'm a small business owner myself, and I know how important it is to take care of your customers. But Tanga doesn't seem to care.
I emailed them about the problem, but they didn't even try to make it right. They just said tough luck, basically. So, if you're thinking about buying from Tanga, make sure you double and triple check everything. They don't take responsibility for their mistakes, and they don't care about their customers. Don't waste your time or money on them.
Mixed Experience with Tanga: Great Customer Service, but Inventory Management Needs Improvement
I'm back to update my review on Tanga after they responded to my previous one. I recently placed an order for an iPhone, a case, and a screen protector on Tanga's website. At first, everything seemed fine and my order went through smoothly. However, two days later, I received an email from Tanga stating that the iPhone was no longer available and they had to cancel my order. I was really upset about this, especially since this was the second time it had happened to me. To make matters worse, Tanga's return policy requires customers to pay for return shipping, which meant I had to pay to return the case and screen protector that I couldn't use without the phone.
Despite my frustration, I have to give Tanga credit for their quick response to my emails and their friendly customer service. They were very understanding and tried to make things right, even though I was pretty angry with them. When I contacted them about returning the case, they initially said they would send me a free return shipping label. However, I later received another email saying that they had refunded my purchase and I didn't need to return the case after all.
Overall, I think Tanga is a small company that's trying to do its best. However, they need to work on their inventory management and make sure that they don't advertise products that they don't actually have in stock. It's really frustrating to place an order, get charged for it, and then find out that the item isn't available after all. Additionally, I wasn't impressed with the quality of the phone my son received when we ordered from Tanga in the past. The phone was advertised as being in "good" used condition, but we had to spend extra money to replace the battery.
In conclusion, while Tanga may offer some great deals, I think it's important to be cautious when doing business with them. As the saying goes, if something sounds too good to be true, it probably is. While I appreciate Tanga's efforts to make things right, I don't think I'll be ordering from them again in the future.
Disappointing Customer Service: My Experience with Tanga
I've been using Tanga for a while now and my first few orders were great. The prices were good and everything arrived in good condition. However, my last order was a bit of a mess. I ordered three tee shirts, but one was cancelled because it was out of stock. The other two arrived, but one was the wrong size. It took a long time for the correct item to arrive.
I contacted Tanga to return the wrong item and get a credit, and they responded quickly with a return label. I sent it back in November 2014, but as of March 2015, I still haven't received my refund. I've been in contact with them, but they say they need my credit card information again. The problem is, they don't have a secure way to get it. I can either email it to them (which is not safe), call and leave a voicemail (which is not secure either), or have someone call me directly (which hasn't worked out well).
I'm disappointed in Tanga's customer service. They pride themselves on being a small company, but they're falling short in that area. I've had to prod them to call me back, and there's no number I can call to speak to someone directly. They offered me a Tanga Credit, but I don't want that. I just want my refund.
Since I posted this review on another site, Tanga hasn't made any further attempts to contact me. It seems like they're just ignoring negative reviews instead of trying to improve their customer service. It's a shame because I like supporting small companies, but Tanga has let me down.
Tanga Review: Disorganized and Horrid Customer Service, Don't Waste Your Time
I really regret not reading all of the negative reviews before I decided to do business with Tanga. They make it seem like they're a small business that cares about their customers like family, but that couldn't be further from the truth. It feels like they're just some fly by night operation. I ordered a refurbished MacBook from them and was told that it would arrive in a week and a half. I don't usually like waiting that long for an order, but their website did say that orders take longer. On the day of delivery, I got a notification from FedEx saying that they couldn't deliver without a signature, which I never requested. I work during the day like most people, so I never asked for this. It should be my choice, not theirs. They should have at least notified me so that I could have had the package delivered to my work address. After talking to FedEx, I was told that no changes to the delivery requirement, pickup location, or even the ability to pick up at a FedEx facility were allowed, per the company sending the package. I called Tanga to get this changed, but all I got was voicemail with a message saying that they would get back to me within 48 hours! You can't talk to a person, only text with somebody who is clearly not trained and responds ever so slowly. I requested a phone call, but they said they couldn't do that. Tanga told me that they couldn't contact the vendor to make changes to the delivery details. Shouldn't they have a more efficient and customer-oriented relationship with their vendors? So now I just have to wait until FedEx makes two more delivery attempts, which I won't be home to receive, and THEN I can simply go pick up the package when it's convenient for me, according to the Tanga representative. Nothing about this is convenient. Online shopping with on-time delivery with no hitches is convenient. I could have had my order custom-built and delivered via Pony Express in less time. Between their disorganization and horrid customer service, I say don't waste your time to save a few bucks. I'm sticking with Amazon, or just about anybody else for that matter.
Tanga Review: Poor Shipping Policies and Customer Service
I recently ordered an iPad from Tanga, which offered free shipping. I placed my order on December 5th, 2014. I received an email on December 8th, 2014, stating that USPS had received pre-shipment notification for a 2-day delivery requiring a signature. The email also indicated that I should expect my order to arrive between December 14th and December 24th. I assumed that my order would ship the week of December 8th or December 15th, but that was not the case.
I waited and waited, but my order did not arrive. Finally, on December 22nd, 2014, I decided to email Tanga to inquire about the status of my order. I received a reply stating that Tanga would check into it and that it would take 2-5 days to get a response from their suppliers. I was frustrated and disappointed, so I immediately emailed Tanga back and asked for a refund.
On December 23rd, 2014, I received a reply from Tanga indicating that my iPad had shipped on that same day. I had received an email overnight from USPS that my package had left a Bronx facility and arrived at a Bethpage, NY facility. Tanga replied to my email regarding my requested refund and said they couldn't refund my money since my order had shipped. They did offer a partial refund of $5.00, but that was not enough to make up for the delay and inconvenience.
On December 24th, 2014, my order was still sitting in Bethpage, NY. USPS showed an estimated delivery date of December 26th, 2014. I started reading back on the shipping policies and realized that I should have received my order by now according to Tanga's website. I replied back to Tanga and questioned them about this delay. Tanga indicated that my order should have shipped by December 20th, 2014. Since it didn't ship until December 23rd, I was issued a partial refund of $5.00.
I was frustrated and disappointed with Tanga's poor business model and lack of customer service. I told them that my money was tied up with this order and that I couldn't go purchase another iPad, wait for Tanga's iPad to arrive, return it, and wait weeks for a credit refund. They didn't seem to care if they lost customers, and their customer service representative was not helpful at all.
In the end, I received my order on December 26th, 2014. However, the iPad was the incorrect type and style. I filed complaints with the Better Business Bureau of Arizona and PayPal. I also reported the incident to The Arizona Consumer Protection Division due to the item ordered not being received by the expected delivery date and receiving the incorrect item. I felt that Tanga engaged in false and deceptive trade practices.
Overall, I would not recommend Tanga to anyone. Their shipping policies and customer service are poor, and their business model needs improvement. I learned my lesson and will stick to using Amazon or local retailers in the future.
Tanga.com Review: Scam Alert! Don't Waste Your Time or Money
This company is a total scam! I tried to cancel my order, but they never responded to my customer support emails. And forget about trying to call them - their phone number doesn't even work! It's obvious they don't want you to cancel your order. When they finally did respond to my emails, they said it was too late to cancel because the information was already stored. What a load of crap! The order hadn't even been packaged or shipped yet.
And don't even get me started on their customer service. They take days to respond to emails, and even then, they only answer if they feel like it. They won't even respond to the Better Business Bureau of Chandler, Arizona, where they do business. I returned my order of 2 Embrace Life bracelets unopened, but they still won't credit my credit card. The Better Business Bureau tried to contact them, but they wouldn't respond. It's no surprise that Tanga.com has so many complaints against them.
If you're smart, you'll do what I did and return the merchandise unopened and dispute the charge with your credit card company. And don't forget to file a complaint with the Better Business Bureau of Chandler, Arizona. Tanga.com may not respond to their emails, but at least they'll get a negative mark against their company. I never want to hear their name again.
Tanga complaints 20
ZERO SCAMMING COMPANY
Everything about this company is fraudulent. They don't answer their customer support e-mails so that you can cancel an order after you already realized that they are a scamming company. The company has no working telephone number — no wonder — they don't want you to cancel an order. Moreover, they don't answer your customer service request for days. Then they state that it is too late to cancel the order, because information is stored. This is despite the fact that the order is not packaged yet or shipped. Also they only answer an e-mail if they choose to. Importantly, they will not answer an e-mail from the Better Business Bureau of Chandler, Arizona, where they do business explaining why they won't credit my credit card for my order that I returned to sender (unopened).
When I received my order of 2 Embrace Life bracelets, I didn't open the package. I immediately wrote Return to Sender on the package and returned it to the U.S. Post Office so that I wouldn't get charged shipping costs. For a shipping date for my order placed December 12, Tanga.com said it could get mailed anywhere from Dec. 21 - Jan. 3
I believe. Tanga.com customer support continues to not respond to my e-mails and to the Better Business Bureau of Chandler, Arizona's e-mails, because they don't want to refund my credit card. The Better Business Bureau of Chandler, Arizona, informed me that Tanga.com wouldn't respond to their e-mail and said they would mark it against Tanga.com. No surprise that Tanga.com has had many, many complaints to the Better Business Bureau of Chandler Arizona, to this site, etc. Please ask your credit card company to dispute the charges, don't open their package, but mark it "return to sender" and mail it back Unopened. (The Better Business Bureau of Chandler, Arizona, can't do anything to help you, because Tanga.com won't respond to their e-mails). My credit card company disputed my order charge of $19.96, and I don't have to pay anything to Tanga.com
If you are smart, you will do what I just outlined and not even open the packaged merchandise — but return it to sender unopened and dispute Tanga.com's charge with your credit card company. Also it couldn't hurt to file a complaint with the Better Business Bureau of Chandler, Arizona, because even though Tanga.com won't respond to their e-mails, the Better Business Bureau will give them a negative mark against their company.
Don't want to hear their name ever again
Paralegal
Disappointing Experience with Tanga: Poor Customer Service and Non-Existent Order Fulfillment
I recently had an experience with Tanga that left me feeling disappointed and frustrated. I ordered a wallet for my son's 3/12 birthday on 3/3, with an estimated arrival date between March 8 and March 13. However, when the 13th came and went with no sign of the wallet, I decided to contact customer service to inquire about the status of my order.
I was told by "Sidney" that they were required to allow 10 business days for the vendor to ship the package out before they could take any further action. This was not what I had been told at the time of purchase, and I was left feeling confused and frustrated.
The next day, Sidney informed me that the estimated arrival date was not guaranteed, and that they were sorry for any inconvenience this may have caused. They assured me that the wallet would ship out by Monday.
However, when my son's birthday arrived on March 12, there was still no sign of the wallet. "Sheldon" apologized for the delay and said they had contacted the vendor to get it out as soon as possible. But still, nothing.
On March 16, I received an email that my order had been cancelled. I couldn't believe it. Two weeks had passed and I still had no wallet, and no effort had been made by Tanga to resolve the issue.
When I contacted Sheldon on March 17, they apologized again and said they had tried to contact the vendor with no luck. They had no choice but to cancel and refund my order due to non-shipment.
Overall, I was extremely disappointed with my experience with Tanga. The poor and non-existent customer service left me feeling frustrated and let down. I would not recommend shopping with them and suggest finding a more reliable retailer.
Terrible Customer Service and Wrong Order: My Experience with Tanga.com
I recently made an order on Tanga.com and was told that it would take about 10 days for delivery. I was okay with that, but unfortunately, it took longer than expected. However, that wasn't even the worst part. When I finally received my order, it wasn't even close to what I had ordered. I was extremely disappointed and frustrated, and I tried to contact the company to resolve the issue. Unfortunately, there was no phone number available, so I had to resort to emailing them. I even sent them a screenshot of my invoice and a picture of what was sent, but I received no response.
After some searching, I finally found a phone number, but it was only for texting. I continued to email and text them, and finally, I received a response saying that they didn't have a record of my order. I had to send them all the information again, and finally, they said they would ship it back. I was confused because I didn't receive anything in the first place, so how could I ship it back? They then told me to ship back what they had sent me, but why would I pay for shipping to return something I didn't even order?
To make matters worse, they said they wouldn't ship what I did order until I shipped back what they sent. I was beyond angry at this point. They even lied and said they had shipped it and that I would receive it soon, but when I asked for a tracking number, I never received it. They claimed to be a small company, but that's no excuse for such terrible customer service. I don't care how big or small you are; if you don't have customers, you don't have a company.
Overall, I had a terrible experience with Tanga.com, and I would not recommend ordering from them unless you have money to give to crooks. Their customer service was the worst I've ever experienced, and I don't plan on ever ordering from them again.
Is Tanga legit?
Tanga earns a trustworthiness rating of 69%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Tanga. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Tanga has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Tanga.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Tanga.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Tanga.com you are considering visiting, which is associated with Tanga, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Tanga as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Tanga have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Tanga website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Tanga protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Tanga.com Review: Good Deals, Bad Shipping and Customer Service
I've bought a bunch of stuff from Tanga.com and I gotta say, they've got a pretty good thing going on. They work with other sellers to drop ship items, which means they can keep their prices low. But, there's a downside to this. Shipping can be a real pain in the butt. I had one item that never even got shipped out, even though Tanga said it did. I talked to the post office and everything, but they couldn't find it. And then there was another item that was supposed to go to Florida, but ended up in Texas. What the heck, right?
So, I tried to get in touch with customer service to see if they could help me out. But, the only options they give you are text, email, or Facebook message. And let me tell you, they don't respond very quickly. And forget about talking to a real person. When they finally did get back to me, they basically said it was my fault for the shipping issues. Not cool, Tanga.
I really wanted to like Tanga, because they've got some cool stuff on their site. But, if they can't get their act together with shipping and customer service, I don't see them lasting very long. And I'm not the only one who's had issues with them. If you check out their Facebook page, you'll see a bunch of other people who've had the same problems. The first few reviews are all five stars, but I'm pretty sure the owner wrote one of them. And the other five star reviews seem like they might be from employees or friends.
All in all, I'd say Tanga is worth checking out if you're looking for a good deal. But, just be prepared for some shipping headaches and don't expect great customer service.
Unethical Business Practices: My Experience Selling on Tanga
So, I gotta tell you guys about my experience with Tanga. I've been selling my SHORE TRENDZ clothing line on their site for about 2 years now, and I gotta say, I'm pretty disappointed. I never got any notification from them about any financial difficulties they were having. I have autopay set up with them and about 20 other marketplaces, so I just assumed they were paying me properly and on time. But boy, was I wrong.
Turns out, they let me ship my clothes for over a year without paying me a dime! Can you believe that? And to make matters worse, when I finally reached out to them about it, they offered to pay me back 105% if I kept selling with them. Like, seriously? They owe me thousands of dollars already, and they think that's a fair deal?
I'm doing my business taxes now with my accountant, and let me tell you, the damage is extensive. It's not just me either - I've heard from other sellers that they're having the same issues. Tanga is unethical and someone should go to jail for this. They'll probably just change their name and keep operating, just like ncrowd did.
And get this - they're still listing items and collecting money from buyers, even though they owe sellers like me thousands of dollars. It's ridiculous. You won't find my SHORE TRENDZ apparel on their site anymore, that's for sure.
So, my advice to you guys is to stay away from Tanga. Stick with the big ones, like Amazon or eBay. These bottom feeder shopping sites are all gonna be gone soon anyway. And hey, if you mention this sitejabber post to me, I'll even give you a free coupon code for my site. Thanks for listening, guys.
Terrible Experience with Tanga: Tank Tops Too Small and Poor Quality
I had a terrible experience with Tanga! I decided to purchase a set of tank tops for my daughter, who is 20 years old. The price was $26, which seemed reasonable for a 12-pack. The description on the website stated that the tank tops were made of 95% cotton and 5% adjustable spaghetti straps. They were stretchy and comfortable, and available in sizes S-L. The colors were shipped randomly, and duplicates were expected. However, the description did not mention that the tank tops ran small.
When the package arrived, I was shocked to see that the tank tops were tiny! They didn't even reach my daughter's belly button. They were more suitable for an 8-10 year old child. I contacted Tanga to return the item, but they told me that I would have to pay for the return shipping. They claimed that the description clearly stated that the tank tops ran small, but I couldn't find that information anywhere on the website.
I was extremely disappointed with the poor quality of the tank tops. They were not only too small, but they also looked cheaply made. I regretted my decision to order from Tanga and vowed never to do so again. It was a waste of money and time. I would advise anyone looking for tank tops to order from a different website.
Tanga.com: Poor Quality Products and Terrible Customer Service
I recently had a pretty bad experience with Tanga.com. I bought four sets of towels from them, but when I received them and washed them, I noticed that the tags had shredded and some of the towels were coming apart at the seams. I reached out to their returns department to try and get a refund, but it took them six days to respond to my email. When they did finally get back to me, they asked for pictures of the towels. I sent them right away, but two days later they told me that they don't offer full refunds on towels that have been washed. Instead, they offered me a gift card and a partial refund. I told them that wasn't acceptable, but I didn't hear back from them after that.
I waited another week and then emailed them again, telling them that I was going to file a complaint with the Better Business Bureau. They sent me the same standard reply as before, so I went ahead and filed the complaint. I also sent a letter to the CEO of Tanga, but it was returned to me as undeliverable. I've been dealing with this since March, and it's been a huge headache.
To make matters worse, it took almost a month for the towels to arrive in the first place, and I didn't receive any notice of a delay until right before they were shipped. Tanga claims that they treat their customers like family and will do whatever it takes to make things right, but in my experience, they fail miserably. I wouldn't recommend shopping with them unless you're willing to take a big risk.
Disappointing Experience with Tanga's Website and Customer Service
I gotta say, I was pretty disappointed with my experience on Tanga's website. They make it sound like everything is gonna be 100% safe and easy, but that's just not the case. I ordered a bunch of watches and three of them came out defective. Like, seriously defective. One of them had a big hand that was loose and just spun around all willy-nilly. Not exactly what you want in a watch, you know?
So I reached out to their customer service team to see if I could get an exchange or a refund or something. And you know what they told me? They said it didn't qualify as defective! Can you believe that? I even sent them a video to show them what was going on, but they just ignored it. It's like they don't even care about their customers.
And to make matters worse, they won't give me any way to escalate the issue or talk to someone higher up. It's like they're just trying to sweep the whole thing under the rug. I've had good experiences with Tanga in the past, but this one really left a bad taste in my mouth. I'm still trying to fight it, but if I don't get a response soon, I'm gonna have to dispute the charge.
Oh, and don't even get me started on the other two defective watches I got. I'm still waiting to hear back on those. And to top it all off, the customer service number on their website doesn't even work! You have to call their local number and leave a message, and then wait 48 hours for someone to get back to you. It's ridiculous.
Anyway, I just wanted to share my experience with you all. I'll definitely be leaving reviews wherever I can, because I think it's important for buyers to know what they're getting into.
Tanga.com's Poor Customer Service and False Advertising
So, I recently made a purchase on Tanga.com for a windows netbook that was on sale for $42.00 as their "DEAL OF THE DAY". I was super excited to get my hands on it, but unfortunately, it has been three weeks and I still haven't received it. I have been emailing them constantly to get an update on my order, but their responses have been insufficient and short. It's frustrating because they usually respond within 24 hours, but this time it's taking forever.
Finally, I received an email from them saying that the factory cannot fulfill all the orders and that if I have a tracking number, my order will be fulfilled. They also asked for patience and said that if I wanted to cancel my order, I could contact them. Of course, I didn't want to cancel my order, I wanted what I ordered! But then, I received another email with the same message. I was starting to get worried that I wouldn't receive my order.
Last night, I finally received an email saying that the factory will not fill any more orders for this product and that they are canceling my order and refunding my money. I was so disappointed and frustrated. I had a feeling that this was going to happen because of the tone of their previous emails. I emailed them back and expressed my anger and disappointment. I told them that if they didn't have enough quantity of this item, they should have never listed it as a deal of the day. I also said that I wanted my order filled, not a refund, and that I would be reporting them.
It's frustrating that they take forever to respond to emails and that there's no telephone number to call to speak to anyone. I hope that they improve their customer service in the future because this experience has left a bad taste in my mouth.
Tanga's Customer Service is Terrible - Beware of Mis-Shipments!
I've been buying stuff from Tanga for a long time now. Yeah, I know it's all cheap Chinese stuff, but I'm cool with that. I only order small things anyway, so it's not like it's a big deal or anything. The last thing I got from them was some Dove Soap bars. I was just chillin' at home on a Sunday when I heard a loud bang at the door. I went to check it out and saw a box sitting there. But it wasn't for me or my address. I couldn't catch the Fed Ex guy, so I figured I'd just wait until the next day or so. And I did. When I finally caught up with him, he was super grateful that I returned the mis-delivery.
At the time, I had no idea that the box was from Tanga. But about a week later, I started to wonder about my order. So I checked the website and saw that it had been delivered on that same Sunday. No biggie, right? So I wrote to Tanga and explained what happened. But all they said was, "It's been delivered, check with your neighbors." So I called up Fed-Ex and they apologized, but said that only the shipper could make a claim for that type of shipment.
So I went back to Tanga and tried to explain the situation again. But all they said was, "It's been delivered, you have it." I mean, seriously? I asked them if they really thought I was lying about $20 worth of Dove Soap bars. And they said that I "probably got two boxes that day and kept the soap"! Can you believe that? I mean, WOW!
I don't usually write reviews or anything, but this experience really ticked me off. I'm gonna tell everyone I know to stay away from Tanga. And if you ever get a mis-shipment, don't let it out of your hands until you know what it's associated with!
Tanga Review: Slow Shipping and Poor Customer Service
I've been shopping with Tanga for a while now, and I have to say, their customer service is not the best. I had an issue with an item and reached out to them, but never heard back. I thought maybe it was a fluke, so I ordered something else. Big mistake. It's been over a month and I still haven't received my order. When I asked for a refund, they told me it was out of their hands because my order was coming from a vendor. They assured me that I would receive it soon, but a week later, still nothing.
After several requests for a refund, I finally got through to someone who gave me a refund. However, they tried to prove that my order was delivered by showing me the tracking number. The problem was, the tracking number was for another item from my purchase. It was pretty silly of them to try to show me that it was delivered by giving me the wrong tracking number. But at least they gave me a refund.
It took almost two months for me to receive the item I ordered. I'm not sure if Tanga resent the item or if it finally made its way from China. Either way, it's pretty messed up that they don't inform you on their website that some items may take up to 31 days for shipping. But then again, who would want to buy anything from them if they were upfront about that?
One thing I will say is that their customer service is slow to respond. If you try texting them, it takes a day for them to reply to each message. So if you have an issue, be prepared to wait a while for a response.
Overall, I'm not sure if I'll continue shopping with Tanga. The lack of communication and slow shipping times are a major turn off. But if you're willing to take the risk, they do have some good deals on their website. Just be prepared to wait a while for your order to arrive.
Not approved charge
I have been trying contacting you with no response. You have charged my cc ending 2222 for a sum of $21.55 on january 12th
Since I have not received a response from you, I intend to report a fraud to the attorney general and the bbb. You can reach me at [protected] or email to [protected]@msn.com
Desired outcome: refund
customer service is awful
The unsafest website in the world.
And unreliable. If they promise you the quality, it doesn't mean absolutely anything.
I ordered twice and each time I got defective items that were hard to return and get a refund.
The customer service responds with scripted answers and doesn't really read about your issue carefully. So be prepared that no one will care if you got something wrong or broken. Your problems are only yours.
never buy from them
I haven't gotten my order I placed two months ago. According to the tracking number, it was delivered, but when exactly and where is it now? Maybe they mistyped my address or what? I called them after realizing that I won't do it by myself. Unfortunately what I heard was useless, they only promised to call me back within two days. Who knows why it takes them so long. No one called, of course. I didn't even wait for it.
I'm out of my money, not a huge amount though, but it's still disappointing.
I will not buy from Tanga again!
I bought a pair of socks from www.tanga.com and paid extra money for quick shipping. My order was supposed to arrive one week ago (that's according to what they said) but still no sign of my order. When I contacted Tanga support they said they had some issues with my order and my location (what?) and that it will take a bit longer to deliver. They said they'll refund the money I spent on fast shipping but that was just another empty promise. I'm still waiting for my socks and my money and they don't seem to care! I will not buy from Tanga again!
Joke website!!
I have purchase two pairs of shoes and received only one and it was a pair I did not order. When I contacted Tanga and explained what happened they were surprised to hear that. Their rep said that according to their system I received what I ordered. What? I remember what I purchase and know what I paid for. But they said that according to their system everything was fine so there was nothing they could do. What a joke.
Robbed
I ordered from Tanga in the past and never had any issues. It was a great experience and the reason why I decided to purchase something again. I ordered an iPhone for $200. When I finally received it I was extremely disappointed because the phone was damaged. It wouldn't even turn on. I contacted Tanga customer support immediately and I was told to contact the company that they bought it from. They said that it was not their problem. So I contacted the company and they promised to do something about it. Later I received a new phone and it was also broken. I contacted Tanga and asked for a refund, but they refused to return my money. So I was actually stuck with a broken iPhone and basically lost $200. Avoid Tanga!
I ordered a set of sheets first week of December and never received. I have looked for contact information and can't find any. This website is a scam.
Unprofessional company.
I never received my order. I made an order on Tanga website several weeks ago, and every time I checked the order status, it said “processing”. It’s been three weeks since I ordered and it hasn't shipped yet. I find that extremely late and unprofessional, their delivery is extremely slow. I was supposed to receive the package a week ago, it was actually a birthday present for my brother. But the order hasn't even been shipped. I checked their website and looked for a customer support number, but didn't find one. I sent them many messages, but there was no response. I am pretty sure that I was cheated, and this company is a total scam.
Very disappointed
I already ordered from this company in the past and never had any issues. I had a great experience with Tanga, and that is the reason I trusted this company. Recently I made a large order, I bought three mobile phones for $300 each. All three phones arrived in time, but they wouldn't even turn on. I contacted customer support service the same day and they said that it was not their problem. I was told to contact the company that they bought those phones from. Well, I found that company's contacts and sent them a message. They sent me three more phones. But they also were damaged. I asked for a refund, but they refused to give my money back. I'm very disappointed! Now I'm stuck with all these broken phones.
This fake money stealing websites should be shut down
NEVER USE TANGA.COM I ORDERED OVER $300, for xmas gifts, never received NOTHING fake emails no phone numbers to contact them! i should've looked deeper into the site. im very disappointed, same as nomorerack...THESE FAKE MONEY STEALING SITES SHOULD NE CLOSED DOWN!
Bought something from this company and within a week, had my credit card number used for unauthorized purchases. Was it Tanga? I can't say for sure but I have my doubts. Just be careful. I for one will not be buying here again.
Has anything been handled on ur purchase? My roommate just ordered a laptop and she had her order cancelled by them and haven't returned the money. Anything you did that was productive in this area?
About Tanga
![Screenshot Tanga](/images/business-screenshot/752x348/125879/125879-0.jpg)
One of the key features of Tanga is its daily deals section, which offers a selection of products at deeply discounted prices for a limited time. These deals cover a wide range of categories, including electronics, home goods, apparel, and more.
In addition to its daily deals, Tanga also offers a wide selection of products in its regular inventory. This includes everything from electronics and gadgets to home and garden items, clothing, and accessories.
One of the things that sets Tanga apart from other online retailers is its commitment to customer service. The company offers a 100% satisfaction guarantee on all of its products, and has a dedicated customer service team that is available to assist shoppers with any questions or concerns they may have.
Overall, Tanga is a great option for shoppers looking for high-quality products at affordable prices. With its daily deals, wide selection of products, and commitment to customer service, it's no wonder that Tanga has become a popular destination for online shoppers.
Here is a guide on how to file a complaint against Tanga on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Tanga in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Tanga. Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Tanga on ComplaintsBoard.com.
Overview of Tanga complaint handling
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Tanga contacts
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Tanga phone numbers+1 (435) 688-9595+1 (435) 688-9595Click up if you have successfully reached Tanga by calling +1 (435) 688-9595 phone number 0 0 users reported that they have successfully reached Tanga by calling +1 (435) 688-9595 phone number Click down if you have unsuccessfully reached Tanga by calling +1 (435) 688-9595 phone number 0 0 users reported that they have UNsuccessfully reached Tanga by calling +1 (435) 688-9595 phone number
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Tanga emailsservice@tanga.com100%Confidence score: 100%Supportjoe@tanga.com99%Confidence score: 99%Executiveaffiliates@tanga.com98%Confidence score: 98%pr@tanga.com98%Confidence score: 98%Communicationsupport@tanga.com97%Confidence score: 97%Supportlegal@tanga.com96%Confidence score: 96%Legal
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Tanga address25 S Arizona Place Suite 410, Chandler, Arizona, 85225, United States
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Tanga social media
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