Menu
For Business Write a review File a complaint
British American Tobacco Customer Service Phone, Email, Contacts

British American Tobacco
Reviews and Complaints

www.bat.com

Learn how the rating is calculated

1.2 49 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

British American Tobacco Complaints 49

ComplaintsBoard
S
1:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

British American Tobacco Benson & Hedges Blue Switch

I've been smoking Benson & Hedges Blue Switch for years and only now wanted to get something's out there.

Owner ID no: 308218

Packet number: 13314A09

Bought on: 16/02/2024

Location: Small shop close to my house.

The filter wrapper on the cigarette wasn't correctly places and some of the cigarettes are broken. I've had this issues for a while now and it's starting to get expensive to get new packets due to the loss of some cigarettes. I just want the cigarettes replaced.

Confidential Information Hidden: This section contains confidential information visible to verified British American Tobacco representatives only. If you are affiliated with British American Tobacco, please claim your business to access these details.

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
K
3:07 pm EST

British American Tobacco 30 gram b and h blue tobacco

Keep getting large uncut pieces of tobacco in the last 5 pouches.

I attached a picture of a few from the current pouch.

Up to 4 cm in length and 4 to 5 mm in width.

If i were to keep each peice from a pouch and weigh it im sure it would add up to around 5 grams,therefore im only able to use 25 of the 30 grams stated with each purchase.

Claimed loss: 5 grams per pouch

Desired outcome: If not able to reimburse then at least take a look at quality control

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
D
11:53 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

British American Tobacco B&H Special Red

So the wrapper of on the filter is not on correct. It's crumbled up in a bundle on the one side and torn on the other. This is not the first time experiencing this. With my Platinum Switch some cigarettes doesn't even have popping balls inside.

This happened on 02/10/2023

Bought it at Caltex in Monument Road Kempton Park

Batch number: 13312H52

I think I lost the slip. I'll double check and submit later on if needed

Desired outcome: Please refund

Read full review of British American Tobacco
View 0 more photos
Hide full review

Is British American Tobacco Legit?

British American Tobacco earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds British American Tobacco to be a trustworthy company. Although there's a 6% resolution rate for customer complaints, which deserves attention, British American Tobacco is known for their high standards and safety. If you're thinking about dealing with British American Tobacco, it's wise to check how they handle complaints.

We found clear and detailed contact information for British American Tobacco. The company provides a physical address, 38 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bat.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bat.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

British American Tobacco as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several mixed reviews for British American Tobacco have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up British American Tobacco and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Bat.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While British American Tobacco has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 6% of 49 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • British American Tobacco protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to British American Tobacco. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
H
3:37 am EDT

British American Tobacco Benson & hedges blue switch

This is my favourite brand. If its not available at my nearest store, I will drive to other stores until I find it. Had loads of issues with it but one particular issue is when I light a cigarette I need to puff so hard till the twig burns and finally get to smoke the cigarette. I've read so many reviews of people complaining and have come to one conclusion! If this is still continuing despite of the complaints... I just need to stop smoking!

End of problem!

Desired outcome: I HAVE NO DESIRED OUTCOME!

Read full review of British American Tobacco
Hide full review
ComplaintsBoard
C
6:56 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

British American Tobacco B&h blue

Good afternoon over the last 2 weeks I've brought several packets of b&h blue from 2 different shops to find half the pack of cigarettes are made incorrect this is becoming very annoying as the price isn't cheap for these please can you take a look at your production line and quality control as this isn't acceptable

You can contact me at [protected]@gmail.com

Desired outcome: Please send a refund.

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
B
4:35 am EST

British American Tobacco Pall mall slims violet

Iwould like to complain about the above product im a smoker of 50 years this has never happened before, I purchased in nicosia cyprus last wednesday pall mall violet slims after I opened them I noticed small holes in the cigarettes the package was undisturbed on the exterior, I threw some of them away when I got to the last few I noticed debris in the bottom of the pack I emptied it out and there was small worms and a small brown bug I have photo and video evidence of the bug actually moving, I called the [protected] number and spoke to a lady explaining what had happened she was horrified and assured me that someone from the office a mr fotis would call to collect the pack and the by now dead bug to be sent for analysis, that was wednesday today is saturday great customer service, my daughter is encouraging me to go to the consumers complaints in nicosia and flood the social media with the video and photos, but im not that vindictive having said that I am getting very annoyed that this complaint is not being taken very serious.

Read full review of British American Tobacco
Update by Barbara Antoniou
Jan 23, 2023 7:50 am EST

i sent a complaint on saturday , following this today a mr fotias came to collect the cigarette pack with the bug in and also i sent him the video and photos of the incident he gave me 3 packs of cigarettes and 2 lighters my god your customer service stinks i spend at least 50 euros a week on my cigarettes and this is meant to be some kind of compensation i really should have seeked legal advice as i was advised

Hide full review
ComplaintsBoard
G
2:19 am EDT

British American Tobacco Holiday lasting 15g ryo blue — tobacco too dry

I refer to CASE#[protected] of 01st July 2022. — I have had no response from British American Tobacco to this day.

I purchased the 15g RYO on 30th June 2022 for AUD$30.50 and forwarded (on 01st July 2022) the unused tobacco in its pouch to: British American Tobacco Australia, Locked Bag 6000, Potts Point, NSW, 1335.

Desired outcome: Refund or replacement

Read full review of British American Tobacco
Hide full review
ComplaintsBoard
R
8:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

British American Tobacco Stirling Red 20's

hi i brought a packet of stirling red 20's last night (monday 16 may 2022) upon taking a cigarette out of the packet i have come to realise that the 1st smoke taken from packet and a further 5 smokes taken from packet are not even mad properly i ended up with the filter tip of the smoke only in my fingers the rest/ smokeable part of the smoke was still sitting in packet, and not manufactured correctly a taylormade cigarette should not come apart from the filter at all,

this made me have to go and buy zigzags to put it back together and when im paying $30+ for one packet of taylormade 20 cigarettes this has made me very annoyed

theres a stamped number on the boxx besides the barcode which reads: 43231g52 0528

Desired outcome: Replacement Cigarettes or a refund

Read full review of British American Tobacco
Hide full review
ComplaintsBoard
W
9:22 pm EDT

British American Tobacco Winfeild optimum crush blue

Changed taste in menthol to a green spearmint flavour I’ve bought two packets all taste the same I’d like to be refunded for not getting what I paid for

Desired outcome: Change the taste back or refund or at least bring them out In 25s

Read full review of British American Tobacco
Hide full review
ComplaintsBoard
T
9:43 am EDT

British American Tobacco Winfield flow filter blue 25 packs

multiple cigarettes from 2 different packets at the end of each cigarette it appeared as though they were not properly/completely filled or some tobacco has fallen out of the ends and there is a significant empty space between where the tobacco is and where the paper ends. too expensive to not even be getting a premium product. purchased on 19/4/22 in Central West NSW 2x 25 packs costing $103.04. manufacturing number 43271H152011. this is not the first time i have purchased this product with this issue.

Desired outcome: some sort of refund/replacement of product

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
J
7:20 am EST

British American Tobacco B&h platinum

Found a whole branch in my smoke

Desired outcome: Replacement...this happened before bit never so big

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
S
2:04 pm EST

British American Tobacco B&H Gold cigarettes

Bought a pack of b&h gold.

Damaged inside the box.

With the price of cigarette today wouldn't expect it.

Please see picture below

Desired outcome: Refund or cigarettes in Refund

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
N
1:54 am EST

British American Tobacco Winfield red 50g rolling tobacco

Brought 20th February

IGA, Bowen, Queensland 4805

Winfield red rolling tobacco.

The tobacco I brought seemed very very dark and smelt a lot diffrent from my usual Winfield red.

I have only been smoking the same tobacco for 25yrs so I would expect by now I know the smell and colour.

I would just like to send this back and have it replaced with a new 50g pouch of Winfield red .

Thanks Neil.

Desired outcome: Tobacco replaced if possible.

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
M
4:09 pm EDT

British American Tobacco Cigarettes

Today I opened my Cigarettes and they smelled funny when being smoked so I opened one up to see if they was ok on the inside, it was a hard cardboard consistency with a funny smell. I have Smoked these for a couple years now never had a problem but today they are really bad and difficult to smoke. I opened 2 and they where both the same on the inside. Such a waste of money!

Desired outcome: Money back. Free pack

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
A
1:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

British American Tobacco Benson & Hedges Blue switch

Greetings, hope you are well.
I have had an issue recently with the B&H Blue Switch. It's the only brand I smoke and I have previously found insects in the box and chewing through the cigarette and the filters. I have now just found another box with holes going the the cigarettes and the filters. It's rather off putting as you become skeptic as to what you might find in the next box as we've had insects in the last 2.
Thought you should know…

Kind regards, Anne

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
L
1:21 pm EDT

British American Tobacco Winfield blue

Drove 1 hour then home this morning to find my ciggys are stale heating nsw

Desired outcome: New ciggys and a hat lol

Read full review of British American Tobacco
Hide full review
ComplaintsBoard
F
10:56 am EST

British American Tobacco Benson and hedges smooth blue

The sigarettes' filters are getting soft and flattened while smoking. It never did it before. This makes it extremely bad to smoke.
It gives a bad taste as well.
I only smoke this brand and therefore i'm very unhappy.

Read full review of British American Tobacco
Hide full review
ComplaintsBoard
M
3:31 am EDT

British American Tobacco Kent cigarettes

I have experienced on a number of occasions small holes in Kent cigarettes purchased from different retail outlets in South Africa as well as Pall Mall cigarettes purchased when i was in Mozambique and this renders the cigarette unable to be smoked.
At the exorbitant prices we smokers do have to pay, BAT or R.J Reynolds should at least address this issue quickly. There have been other complaints on other media sites.

Please see attached photo of a cigarette from a packet bought yesterday 10 May 2021. There have been 3 cigarettes with holes in them.

I also sent an email on 7 April 2021 regarding a similar complaint and have had ZERO feedback from the manufacturer.

Desired outcome: Resolution and at least replacement at your cost .

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
M
7:41 am EDT

British American Tobacco B&H platinum switch

During the last month maybe 6weeks I have found about 7 cigarettes which don't have a switch in the filter to press can you please follow up on this. This is very disturbing for the client when this happens and you have to waste these cigarettes
Most these packets were purchased at shoprite and the Spar in Malelane

Read full review of British American Tobacco
View 0 more photos
Hide full review
ComplaintsBoard
A
3:28 am EST

British American Tobacco Cigarettes has holes in it with a worn inside

I opened a brand new carton of B&H Red yesterday and opened the first packet. After smoking a couple of the cigarettes, I notices holes in 3 of the cigarettes. Upon closer inspection and breaking open the cigarettes, I found a small worm inside one of the cigarettes. I am not sure if there are more inside the other packets. I will post again if this is the case. So dissatisfied and disappointed at the moment...

Read full review of British American Tobacco
View 0 more photos
Hide full review

British American Tobacco Reviews 0

Looks like British American Tobacco has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent British American Tobacco, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of British American Tobacco complaint handling

British American Tobacco reviews first appeared on Complaints Board on Jul 22, 2009. The latest review Benson & Hedges Blue Switch was posted on Feb 20, 2024. The latest complaint quality of product was resolved on Jul 23, 2019. British American Tobacco has an average consumer rating of 1 stars from 49 reviews. British American Tobacco has resolved 3 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.9
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. British American Tobacco Contacts

  2. British American Tobacco phone numbers
    +44 207 845 1000
    +44 207 845 1000
    Click up if you have successfully reached British American Tobacco by calling +44 207 845 1000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +44 207 845 1000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +44 207 845 1000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +44 207 845 1000 phone number
    United Kingdom
    +353 12 052 300
    +353 12 052 300
    Click up if you have successfully reached British American Tobacco by calling +353 12 052 300 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +353 12 052 300 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +353 12 052 300 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +353 12 052 300 phone number
    Ireland
    +1 (336) 741-2000
    +1 (336) 741-2000
    Click up if you have successfully reached British American Tobacco by calling +1 (336) 741-2000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +1 (336) 741-2000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +1 (336) 741-2000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +1 (336) 741-2000 phone number
    United States
    +1 (514) 932-6161
    +1 (514) 932-6161
    Click up if you have successfully reached British American Tobacco by calling +1 (514) 932-6161 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +1 (514) 932-6161 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +1 (514) 932-6161 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +1 (514) 932-6161 phone number
    Canada
    +61 293 701 500
    +61 293 701 500
    Click up if you have successfully reached British American Tobacco by calling +61 293 701 500 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +61 293 701 500 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +61 293 701 500 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +61 293 701 500 phone number
    Australia
    +64 93 579 430
    +64 93 579 430
    Click up if you have successfully reached British American Tobacco by calling +64 93 579 430 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +64 93 579 430 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +64 93 579 430 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +64 93 579 430 phone number
    New Zealand
    +43 120 512 260
    +43 120 512 260
    Click up if you have successfully reached British American Tobacco by calling +43 120 512 260 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +43 120 512 260 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +43 120 512 260 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +43 120 512 260 phone number
    Austria
    +32 24 131 211
    +32 24 131 211
    Click up if you have successfully reached British American Tobacco by calling +32 24 131 211 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +32 24 131 211 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +32 24 131 211 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +32 24 131 211 phone number
    Belgium
    +45 39 556 300
    +45 39 556 300
    Click up if you have successfully reached British American Tobacco by calling +45 39 556 300 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +45 39 556 300 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +45 39 556 300 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +45 39 556 300 phone number
    Denmark
    +358 973 1311
    +358 973 1311
    Click up if you have successfully reached British American Tobacco by calling +358 973 1311 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +358 973 1311 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +358 973 1311 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +358 973 1311 phone number
    Finland
    +33 171 119 000
    +33 171 119 000
    Click up if you have successfully reached British American Tobacco by calling +33 171 119 000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +33 171 119 000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +33 171 119 000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +33 171 119 000 phone number
    France
    +49 40 415 101
    +49 40 415 101
    Click up if you have successfully reached British American Tobacco by calling +49 40 415 101 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +49 40 415 101 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +49 40 415 101 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +49 40 415 101 phone number
    Germany
    +39 652 871
    +39 652 871
    Click up if you have successfully reached British American Tobacco by calling +39 652 871 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +39 652 871 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +39 652 871 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +39 652 871 phone number
    Italy
    +31 205 406 911
    +31 205 406 911
    Click up if you have successfully reached British American Tobacco by calling +31 205 406 911 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +31 205 406 911 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +31 205 406 911 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +31 205 406 911 phone number
    Netherlands
    +47 22 081 000
    +47 22 081 000
    Click up if you have successfully reached British American Tobacco by calling +47 22 081 000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +47 22 081 000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +47 22 081 000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +47 22 081 000 phone number
    Norway
    +48 225 754 300
    +48 225 754 300
    Click up if you have successfully reached British American Tobacco by calling +48 225 754 300 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +48 225 754 300 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +48 225 754 300 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +48 225 754 300 phone number
    Poland
    +351 213 845 160
    +351 213 845 160
    Click up if you have successfully reached British American Tobacco by calling +351 213 845 160 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +351 213 845 160 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +351 213 845 160 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +351 213 845 160 phone number
    Portugal
    +7 495 974 0555
    +7 495 974 0555
    Click up if you have successfully reached British American Tobacco by calling +7 495 974 0555 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +7 495 974 0555 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +7 495 974 0555 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +7 495 974 0555 phone number
    Russia
    +34 915 551 904
    +34 915 551 904
    Click up if you have successfully reached British American Tobacco by calling +34 915 551 904 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +34 915 551 904 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +34 915 551 904 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +34 915 551 904 phone number
    Spain
    +46 854 673 000
    +46 854 673 000
    Click up if you have successfully reached British American Tobacco by calling +46 854 673 000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +46 854 673 000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +46 854 673 000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +46 854 673 000 phone number
    Sweden
    +41 216 141 614
    +41 216 141 614
    Click up if you have successfully reached British American Tobacco by calling +41 216 141 614 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +41 216 141 614 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +41 216 141 614 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +41 216 141 614 phone number
    Switzerland
    +90 212 367 8000
    +90 212 367 8000
    Click up if you have successfully reached British American Tobacco by calling +90 212 367 8000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +90 212 367 8000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +90 212 367 8000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +90 212 367 8000 phone number
    Turkey
    +86 106 539 1388
    +86 106 539 1388
    Click up if you have successfully reached British American Tobacco by calling +86 106 539 1388 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +86 106 539 1388 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +86 106 539 1388 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +86 106 539 1388 phone number
    China
    +852 29 182 888
    +852 29 182 888
    Click up if you have successfully reached British American Tobacco by calling +852 29 182 888 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +852 29 182 888 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +852 29 182 888 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +852 29 182 888 phone number
    Hong Kong
    +62 215 268 388
    +62 215 268 388
    Click up if you have successfully reached British American Tobacco by calling +62 215 268 388 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +62 215 268 388 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +62 215 268 388 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +62 215 268 388 phone number
    Indonesia
    +81 364 405 700
    +81 364 405 700
    Click up if you have successfully reached British American Tobacco by calling +81 364 405 700 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +81 364 405 700 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +81 364 405 700 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +81 364 405 700 phone number
    Japan
    +60 327 208 188
    +60 327 208 188
    Click up if you have successfully reached British American Tobacco by calling +60 327 208 188 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +60 327 208 188 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +60 327 208 188 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +60 327 208 188 phone number
    Malaysia
    +63 28 478 983
    +63 28 478 983
    Click up if you have successfully reached British American Tobacco by calling +63 28 478 983 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +63 28 478 983 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +63 28 478 983 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +63 28 478 983 phone number
    Philippines
    +65 63 388 998
    +65 63 388 998
    Click up if you have successfully reached British American Tobacco by calling +65 63 388 998 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +65 63 388 998 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +65 63 388 998 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +65 63 388 998 phone number
    Singapore
    +27 210 036 500
    +27 210 036 500
    Click up if you have successfully reached British American Tobacco by calling +27 210 036 500 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +27 210 036 500 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +27 210 036 500 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +27 210 036 500 phone number
    South Africa
    +82 221 127 100
    +82 221 127 100
    Click up if you have successfully reached British American Tobacco by calling +82 221 127 100 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +82 221 127 100 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +82 221 127 100 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +82 221 127 100 phone number
    South Korea
    +886 287 891 230
    +886 287 891 230
    Click up if you have successfully reached British American Tobacco by calling +886 287 891 230 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +886 287 891 230 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +886 287 891 230 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +886 287 891 230 phone number
    Taiwan
    +84 88 219 888
    +84 88 219 888
    Click up if you have successfully reached British American Tobacco by calling +84 88 219 888 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +84 88 219 888 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +84 88 219 888 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +84 88 219 888 phone number
    Vietnam
    +971 43 659 500
    +971 43 659 500
    Click up if you have successfully reached British American Tobacco by calling +971 43 659 500 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +971 43 659 500 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +971 43 659 500 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +971 43 659 500 phone number
    UAE & Saudi Arabia
    +54 114 724 8444
    +54 114 724 8444
    Click up if you have successfully reached British American Tobacco by calling +54 114 724 8444 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +54 114 724 8444 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +54 114 724 8444 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +54 114 724 8444 phone number
    Argentina
    +55 213 849 9000
    +55 213 849 9000
    Click up if you have successfully reached British American Tobacco by calling +55 213 849 9000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +55 213 849 9000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +55 213 849 9000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +55 213 849 9000 phone number
    Brazil
    +562 464 6000
    +562 464 6000
    Click up if you have successfully reached British American Tobacco by calling +562 464 6000 phone number 0 0 users reported that they have successfully reached British American Tobacco by calling +562 464 6000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +562 464 6000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +562 464 6000 phone number
    Chile
    +52 81 224 000
    +52 81 224 000
    Click up if you have successfully reached British American Tobacco by calling +52 81 224 000 phone number 1 1 users reported that they have successfully reached British American Tobacco by calling +52 81 224 000 phone number Click down if you have unsuccessfully reached British American Tobacco by calling +52 81 224 000 phone number 0 0 users reported that they have UNsuccessfully reached British American Tobacco by calling +52 81 224 000 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. British American Tobacco emails
  4. British American Tobacco address
    Globe House, 4 Temple Place, London, WC2R 2PG, United Kingdom
  5. British American Tobacco social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
British American Tobacco Category
British American Tobacco is ranked 2 among 33 companies in the Smoking and Tobacco category

Most discussed British American Tobacco complaints

Crooks
2
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.