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Smockingbird
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www.smockingbirdkids.com

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1.9 7 Reviews 2 Complaints
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Smockingbird Reviews 9

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Smockingbird Outfits for my grandkids was perf and shipped hella fast

Outfits for my grandkids was perf and shipped hella fast. Thank u!

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Smockingbird I really like Smockingbird Kids!

I really like Smockingbird Kids! They got smocked clothes that are like what I got for my daughter a long time ago from private kid shops! I'm so happy I found a place where I can buy smocked dresses for my GRANDDAUGHTER! Good quality, good sale prices!

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Smockingbird The dresses are great and the price is right, but the customer service is not so good

The dresses are great and the price is right, but the customer service is not so good. I've been shopping here for four years, but when my daughter's back-to-school dress didn't come on time (I ordered it in May), they didn't want to do anything about it. They wouldn't give me my shipping money back or give me credit for a future purchase. You might want to go somewhere else where they care more about their customers.

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Smockingbird This company is the worst, their customer service is terrible

This company is the worst, their customer service is terrible. I ordered something on October 28th and they said it would ship out that week, but I never got any tracking info. I sent them a bunch of emails on November 11th, 21st, and December 3rd, but they never responded until I complained on social media. They wouldn't give me a refund and kept saying the item was on its way. They said it was delivered on December 7th, but I still haven't gotten it. They kept telling me I could return it once I got it, but how can I do that if I never got it? This company is the worst, don't waste your money. I can see that other people have had the same problems too.

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Smockingbird I ordered from Smockingbird and the first order was cute

I ordered from Smockingbird and the first order was cute. Second order took a while but was okay. Third order from April still hasn't come and they won't help me. I emailed and called but they keep giving me the runaround. It's July now and they still haven't fixed it. Christine said it was insured but the website said it wasn't. I called again but no one answered.

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Smockingbird I been shopping with smockingbird since my daughter was born

I been shopping with smockingbird since my daughter was born. I got some pre orders that I'm still waiting for, and I always been happy with them until now. My mom ordered a monogrammed outfit for my daughter with all three initials. We never do just one, because her name is ***, but we called her ***. They sent the outfit with just the letter "A" even though it was marked for *** her initials. My mom called to fix the monogram, and a woman named *** told my mother that it's her own fault for not checking the font chart and had the WORST attitude ever. She said they don't do the font *** in three lettered monograms. If this is the case someone should have followed up and asked instead of just choosing one of three letters, as my daughter doesn't go by the "A" initial that they chose for us. I'm most concerned with the extreme let down of an employee being extremely rude to a grandma who just wanted to understand why her order came in wrong, and then hang up on her. I spend a lot of money with this company, but that stops now just on account of how awful *** treated my mother on the phone. Customer service is number 1 in small business, and there is plenty of other children's boutiques with good attitudes willing to be friendly and helpful.

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Smockingbird I been shoppin' at Smockingbird kids for years and while the clothes look cute, I had more and more problems in the last two years

I been shoppin' at Smockingbird kids for years and while the clothes look cute, I had more and more problems in the last two years. Customer service ain't helpful at all. I spent a lot of money on Christmas outfits for my three kids with custom monogramming and I never got them. When I asked what happened, they said I gotta contact someone else and they wouldn't give me a refund or make new outfits. Then I ordered christening outfits and one came with black ink stains. They told me to clean it but it didn't work and they didn't have any more to send me. No refund either. The last straw was when I ordered three swimsuits and they only sent two without telling me. They refunded me for the third but wouldn't take the other two back. This company is the worst and there are better ones out there like Beaufort bonnet co, stitchyfish, and *** brorthers. Smockingbird needs to get their act together and stop ripping people off.

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Smockingbird Complaints 2

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Smockingbird I bought stuff from Smockingbird, Inc

I bought stuff from Smockingbird, Inc. on Nov 4, 2021. The order #2-91405 cost me $123.29. I hit them up on Nov 18 cuz my order hadn't shipped yet. They got back to me on Nov 20 and said it was shipped and not in the warehouse no more. I hit them up again on Nov 23 cuz I still ain't got my stuff. On Nov 29 they said there ain't no update from the shipper and I should hit up the postal service. As far as I know, the shipper gotta be responsible till it gets to my crib. How do I even know they sent the right stuff or packed it right so it don't break in shipping? To make it worse, I had to order again cuz I needed my stuff and couldn't wait for them to fix it. I want my money back or at least store credit.

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Smockingbird I called Smockingbird on 11/24 to ask about shipping options

I called Smockingbird on 11/24 to ask about shipping options. They said to order with overnight delivery and gave me an order number. I paid $25 for overnight shipping on an item under $40. They said I'd get it on 11/26, but I got it on 11/29. I called to return it, but they wouldn't refund the shipping. They said it was shipped on 11/24, but it wasn't scanned until 11/26. I called the shipper, but they said I couldn't get a refund. I want a refund for everything.

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Is Smockingbird Legit?

Smockingbird earns a trustworthiness rating of 50%

Double-checking is the best solution in this case.

Our conclusion: After detailed research, ComplaintsBoard concludes that Smockingbird's website isn't completely safe. So, it's better to be careful, especially when browsing their products or sharing personal information.

A user on Complaintsboards.com notes that they were interested in purchasing a product from Smockingbird, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.

Smockingbird protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to Smockingbird has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

The registrar associated with Smockingbird has been found to be used by several spammers and scammers, which could indicate a potential threat to users.

The website associated with Smockingbird sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.

Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.

Smockingbird offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Smockingbird. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Smockingbird has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • According to our analysis, Smockingbird appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

About Smockingbird

Screenshot Smockingbird
Smockingbird is a popular online store that specializes in children's clothing. The store offers a wide range of high-quality clothing items for children of all ages, from infants to toddlers and beyond. The store's focus is on providing stylish and comfortable clothing that is both practical and affordable.

One of the standout features of Smockingbird is the store's commitment to quality. All of the clothing items sold on the site are made from high-quality materials that are designed to last. This means that parents can feel confident that they are getting their money's worth when they shop at Smockingbird.

Another great feature of Smockingbird is the store's selection of clothing items. The store offers a wide range of styles and designs, from classic and traditional to modern and trendy. This means that parents can find clothing items that suit their child's individual style and personality.

In addition to its great selection of clothing items, Smockingbird also offers excellent customer service. The store's team is dedicated to providing customers with a positive shopping experience, and they are always available to answer questions and provide assistance.

Overall, Smockingbird is a fantastic online store for parents who are looking for high-quality, stylish, and affordable clothing for their children. With its commitment to quality, wide selection of clothing items, and excellent customer service, Smockingbird is a top choice for parents who want the best for their kids.

Overview of Smockingbird complaint handling

Smockingbird reviews first appeared on Complaints Board on Jun 10, 2023. The latest review Outfits for my grandkids was perf and shipped hella fast was posted on Jun 12, 2023. Smockingbird has an average consumer rating of 1 stars from 9 reviews. Smockingbird has resolved 0 complaints.
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  1. Smockingbird Contacts

  2. Smockingbird phone numbers
    +1 (678) 721-1818
    +1 (678) 721-1818
    Click up if you have successfully reached Smockingbird by calling +1 (678) 721-1818 phone number 0 0 users reported that they have successfully reached Smockingbird by calling +1 (678) 721-1818 phone number Click down if you have unsuccessfully reached Smockingbird by calling +1 (678) 721-1818 phone number 0 0 users reported that they have UNsuccessfully reached Smockingbird by calling +1 (678) 721-1818 phone number
  3. Smockingbird emails
  4. Smockingbird address
    100 Cook St Ste 104, Cartersville, Georgia, 30120-3935, United States
  5. Smockingbird social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Smockingbird Category
Smockingbird is ranked 17 among 17 companies in the Children's Clothing category

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