Winn-Dixie
reviews and complaints

I was standing in line at the pharmacy waiting for my prescription only one person ahead of me for nearly 40 minutes and when the person ahead of me was done the pharmacist did not even acknowledge my presence as the next customer. She skipped over me while standing at the register. After calling my prescription in the previous day to be filled I was met with pure rudeness and a bad attitude from the pharmacist. She never even acknowledged I was there until helping two more people and still didn't have my prescription ready. I am very upset that I had to deal with this after years of coming here but I will not return to the pharmacy or the grocery chain ever again. This happened in Hattiesburg Mississippi.

WD Main Street Gainesville, FL 32601

I purchased the above chicken yesterday afternoon for dinner. It was the driest and worst roasted chicken I have ever gotten from WD. I will not ever buy one again from WD.

I am writing concerning the pharmacy on Thomas drive in Panama City Beach Florida. I transferred from winn dixie on west end, when I went to get my meds they said they were not transferred so I filled out the white card and they said they would process it. I went back a few days later they did not have them ready, So I waited 4 or 5 days went back they said they were not transferred that they would make sure it got handled. Went back 3 days later still not filled. In short it took 30 days to get my meds after i talked to 4 or 5 people in pharmacy. Yesterday I went to get some meds on file that I needed refilled they said the same thing that they were not there not transferred so i called old pharmacy and they said they had been transferred and were there months ago. I asked them to please fax my Dr. and get refills cause some of them needed to be refilled still didn't fill scrips i had on file and Danielle I think her name is said they could not fax DR and ask for a refill request when my old winn dixie told me that they have to send fax request to get them filled. So still no meds weeks later again and I have been trying to call them for 2hrs and they wont answer the phone so I called manager and told her to please ask them to answer phone and her excuse was we only have one tech and there are 4 lines. Also, My son is sick with covid delta we went to get his meds and Danielle asked him what all the meds were there were 7 and he could not remember what they were and she was very rude as usual and there wasn't even a line. He was supposed to have a zpack and now I am realinzing she did not fill them only 6 scrips in bag and now he is worse and I cant even call them cause they wont answer. I have never seen such a level of incompetency in my life and Danelle is always unhelpful and rude. So I guess I will get in car and go down there to fight with them to do their job and pull teeth to get them to fax a med request, fill scrips that have been asked for weeks on end and still dont get them, and hope I can atleast get my son the zpack she should have already give him in the hopes he does not wind up in emergency room as he has been all weekend without the zpack and is really sick and I get no help from the pharmacy and if he goes to E.R. you will be hearing from lawyer. My number [protected]

On 08/06/2021 I went to get groceries to the store that I've gone for the past 15 years. I stopped by the deli to purchase Havarti cheese that was on sale. The deli manager was the person that took in my request. at the time I placed the order I pointing to the cheese I wanted. After the lady placed the cheese on the pricing scale, the person that was with me told her that she entered the incorrect price. She said no, that I did not tell her which one I wanted and that she grabbed the one she saw first. I said, well I pointed to the one that's on sale. She said "we have 3 different brands and you should have told me". I said well that I did not know. Since you work here you should've asked me. She was already upset and said "you will never win with me so stop explaining yourself". I had stopped buying from the deli because some of the ladies including the deli manager are having a personal conversation or are on their phones and don't want to help. The only time they greet you and give you is when corporate office is there. At that time the store is cleaned and organized.

I just wanted to let someone know I will no longer be shopping at Winn-Dixie due to my past 2 months experiences. The first one is I bought Italian sausage and after it was cooked it was hard as rock wasn't able to eat it just poor quality. My second experience was I brought premium breakfast sausage this past Sunday and it had a thick slime on it. I bought shredded lettuce opened it the next morning and it was completely Brown and had slime on it. And finally I purchased a large container of plain yogurt and it had a bad smell and was runny like milk I am very disappointed I've brought two of these items back when I told the customer service person about the thick slime on the sausage and let her know she needs to remove it from the case she didn't even acknowledge me someone is going to get sick... and I am not doing it any longer I will throw away my yogurt because it was only 350 I'm tired of returning my products and wasting my money that I work hard for.

I called up to find out if ice cream was on sale, customer service rep was very rude she said she didn't have time to check the sales ad and that you people
need to get "a life". I am tired of the black staff in your store treating white people bad. We are all human beings and should be respected.
So I am not going to shop at your store I am going to go to the Bradenton store where they are nice to everybody and THE STORE IS CLEAN unlike yours

I came in for something you didn't have what I was looking for so I decided to pick up my free item from the app, since last time I waited too long. The cashier name Riley made it a point to mention my item was free in a very rude way as he gave my receipt. I don't appreciate his judgments or Assumptions and rude comments, it was very unnecessary. I don't expect that type of behavior from your employees they are usually very nice. I shop there all the time. Please contact that store @ [protected] he should have a lesson on how to speak to customers. He seems very young and nieve and very rude. Thank you for your time.

Was shopping in the Venice Florida location and asked an employee where something was and his response was no idea don't care .. it was more important to play on his cell phone. 45 minutes later he was still playing on his phone. No wonder Winn Dixie is going broke with employees that don't care. Told manager about His commit was not my problem. Will not shop there anymore. Terrible customer service and terrible employees

I would like to know why is that Winn Dixie store # 0236 located in Ft Lauderdale at 941 sw 24 street, lock one of their doors at 7:45 pm forcing everyone exit on one side of the store, even that you are parked close to the other door; a lot of customers that were coming in got pissed as well as like myself that have to walk a longer distance with my groceries, this is so inconvenience, thanks

On 7/23/2021 at 1:25 pm i approached the cashier at win dixie at 3116 w commercial blvd, Tamarac, FL. Store # 0210 the cashier was susan. Frozen shrimp was part of my shopping as I received a weekend sale e-mail they were on sale for $5.99 for the weekend 9.99 for rest of week. The cashier informed me I had the wrong shrimp that the raw shrimp on sale was 21-30 count. I immediately showed her the ad and she argued with me saying I was only showing her a picture. I explained it was the ad that was emailed to me from win dixie but she insisted it was only a picture and that everyone was making the same mistake. Well maybe everyone was not wrong and win dixie made an error. I made a special trip to the store for this sale and feel it should have been honored. Store manager did not even come over. It clearly was not my mistake as you can see in the photo. So i told the cashier to remove the four bags from my checkout and I left without them very disappointed and very angry.

I went to the local Winn-Dixie here in Cantonment, FL as usual to pick up a prescription for my mother. I was in the pick up line and was next. As I went to the window to ask for my script, a woman jumped in front of me and claimed she was next. She was not in line, but waiting next to the money order area at customer service. I told her she wasn't in line, but she told the pharmacy tech her information and picked up her order while I was complaining. Nothing was said when I got there. No apology or anything. I can't believe you let people cut line and get away with it. I won't use Winn-Dixie ever again. You can't let the current culture get away with anything they want. Good-bye!

I was shopping at Winn Dixie at 3116 W Commercial Blvd, Tamarac, FL 33309. Approx. 6:20 PM on July 12, 2021. I was followed by a store female supervisor Marene and store worker Craig. I asked Craig why are you following me. He said I looked like was going to steal because i have a book bag in the store. He was wanted to attacked me so I left the store. I asked Marene for her name she blocked her shirt and refused to give it to me. I was so embarrassed. I shop at Winn Dixie all the time and I was never treated like that

Hello, my name is Christopher Tyrell. My wife and I usual customer here in Saint Marys, Ga winn-Dixie department. Today, the cashier for the second time has harassment my wife quote "I'm going to miss you" "you know me" and following my wife out of the door. She tells me this is the second he has harassed her talking in a flirtatious way while working as a cashier. He is very disrespectful because he see me and my wife together in the store all of the time shopping together but decides to flirt with her unprofessionally while at work. I would like to file a customer complaint. I would decide not to leave a bad review because I prefer the whole store not to suffer. The cashiers name is Andrew and this happen around 5pm Sunday July, 11 2021 Saint Marys Georgia Winndixie.

I was parked at your Winn Dixie on SR 84 Marina Mile Boulevard today in a handicap spot. A dark car pulled in the handicap spot in front of me or rather backed in. I saw no handicap plate or placard.

The person who got out had in a green uniform. As the door opened a water bottle and a pink soda can appeared too he thrown out on the ground. The person looked at them and did not pick them up and walked in the store.

Imagine my surprise when I came back later to inquire about an item I paid for but not in my bags.

The person who I observed was the security guard in the store by customer service!

This really disappointed me as he littered in the lot and appeared to park in a handicap space with no placard or plate!

This reflects on your store ! He is representing Winn Dixie ! Lead by example.

Very disappointed in this behavior.

5/18/2021 at Store #2437, 7131 N. U. S. Hwy 441, Ocala, Fl about 4:00 pm. I was in line behind a customer that was in Desert Storm. The customer was having a problem with his card, the female cashier threw something toward him and shouted, I'm English, bloody English and stomped off toward the front desk. I had my all my food on the counter, the Desert Storm man went to another register. I'm standing there with 53 items on the counter. I went to the front desk, the girl is being comforted by a male behind the front desk. I asked if she was OK, and he said yes and turned away. I went back to the unmanned register and took item by item to the next register, standing where the check out girl would stand. No one cared, the upset girl stayed behind the counter at the front desk. My cashier was James, was nice, and his register is the next register to the right. The upset female cashier was tall, slightly overweigh, dark hair.

Store #2247

Pharmacy lost a prescription. Please coach the pharmacist (s) to provide customer assurance that prescriptions are accurately kept on file. Pharmacist who dropped the ball is Rick. This is shocking, unprofessional, and potentially a medical concern for a patients wellbeing. I'd like this to be brought to the attention of the pharmacy manager Marie.

I am George Lindbloom

A case was opened on April 3, 2021

Today I was attempting to resolve an issue with a very helpful associate in customer care named Jennifer. She went out of her way to help me but I was inadvertently disconnected. When I called back Amanda would not transfer me back to Jennifer, I asked to have the supervisor that would not allow her to transfer the call speak to me. The supervisor was extremely rude and continually talked over me. She then told me to have a nice day and hung up on me.

Please go back and pull all of the tapes of my conversations with customer care. You can use the tape of the conversation I had with the supervisor for training purposes after you terminate her.

I want a response from someone in your company that does care about customer concerns and needs.

Thank you,
gl [protected]

I'm a customer of Winn Dixie. The store on Manatee Avenue, NW Bradenton FL. 34209 is the store I mostly visit. The refrigerator in your Deli department has mold around the frame and old food stock on the railing. Once before I spoke to the manager about it and told her, but it seems nothing has been done. It's completely unsanitary to have fresh made food along with the deli in a moldy refrigeration.
I'm completely disappointed of the manager running the store.
Please look into it.