KFC reviews and complaints 2
View all 3451 complaintsKFC - Order# 65537
The food we received was terrible. I ordered the pot pie combo and my friend ordered the spicy chicken sandwich and fries. Also ordered coleslaw and got mashed potatoes. The pie was so dry and old and the taste was awful. The chicken that was in it was so dry I couldn’t chew it with my denture. All in all the whole meal was as my grandchildren would say “GROSS”. I’m a ret Attorney from the state of Kansas and have never received food like this from a KFC there. I expect to be compensated. I can’t get anywhere with Door Dash, so I’m contacting you. After all it is your food that was disgusting not there’s. Thank you for your assistance in this matter. Christine Marquis
Desired outcome: Compensation for inedible food.
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KFC - manager anasha
Yesterday (May 10, 2010) my husband, mother in-law and myself went into the above mentioned KFC for dinner. The sales ticket was time stamped at 5:50pm. The Manager of this store spoke very loud to her employees as well as customers. She yelled at her co-workers like they were all deaf, and was very rude to them. While we sat and ate our luke warm dinners, which was another problem in itself, we could hear and see her yelling at customers as well. I asked the gentleman who took our order to give me her name, as I was going to report her to the KFC complaint line or email. He told me that he would ask her to lower her voice and I asked him not too. If this is how she sounds and treats her staff and customers, she should be let go. She was so rude and loud that I was hoping other customers would complain about her too.
We spent $16.92 for meals that were luke warm, the tables were dirty, and the Manager, who thought she was alot more than she was, ruined our dinner. We will not go to that KFC again. We thought we would have a nice dinner out, and instead it turned out to be a nightmare.
I hope something is done to stop this so called Manager from driving all of your customers away.
Thank you,
Hi Moussie52. I agree with you. I have been to fast food establishments where the workers are very inconsiderate towards customers as well as the employees. When I was in highschool, I worked at fast food restaurants and we were always courteous and taught that the customer is always right. It's too bad that is not practiced today as much as it used to be. A recent example, my son and I went thru a drive -thru at a fast food restaurant and the order we received was incorrect. While still at the window, I checked the order and told the drive thru personnel this was not my order. Well, she grabbed the bag from my hand and glared at me as if it was my fault. Then, she began yelling at the employees asking who is the "stupid one" who prepared this ticket order. When the order was complete and corrected, she almost threw the bag in my window of my car. I did complain to the District Manager and she is no longer there. As for someone else telling you that "something is wrong with your story", - that is uncalled for, and they possibly never go out dining or maybe are just sooooo nice, they are never treated rudely- nah, doubt that just by the rude comment they gave you!
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