Hobby Lobby Stores reviews and complaints 1
View all 268 complaintsHobby Lobby Stores - framing incompetence
framing department is incompetent. can't read a calendar. condescending to customers. lies about pick up dates. lies about work done. must learn from store manager, because he said the exact same lies to me. they gave me a date 3.5 weeks out for framing FIVE pictures. when i went to pick them up, they weren't ready. i was agitated. they couldn't give them back because they'd have to take them out of the frames AFTER they just told me FIVE minutes previously that they hadn't been touched. i went straight home and sent an email to HOBBYLOBBY.COM an hour later, i received a call from the manager that they were finished. REALLY ?! jesus would have been impressed. after 3+ weeks, they were miraculously done in ONE HOUR ?! ( i must question the quality, now...) the manager told me that they can be done at anytime on the day we give you. i said why did you tell me the 16th? if you tell me the 16th, they should be ready for me when you open the doors at 9 am. well, he told me, they're ready now. wow. enjoy looking at them in that uppity frame shop of yours :) since you are SO busy, you don't have time for me and obviously, DO NOT NEED ME as a customer...
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You have obviously never worked in a frame shop. Trying to complete and take orders and complete every other task a signed to you on a shift that is under staffed because of payroll constantly be cut IS IMPOSSIBLE! It"s always wonderful when a good CHRISTIAN customer bites your head because their framing order is not complete. Where is the GRACE and UNDERSTANDING! Quoting you from above, jesus would have been impressed. I think He is really IMPRESSED with you! Every framer I have ever known works their ### off trying to complete orders on time. Maybe someday you will realize the world did not end because God forbid your pictures were not complete on time!