Snapfish reviews and complaints 1
View all 92 complaintsSnapfish - monthly charge
I was charged 14.95 per month for a value pass, that I do not remember electing. I have been charged this fee per month for over two years I believe. I am still checking charges on my credit card. I finally cancelled the membership, and should have been checking this. I had been ordering photos and other projects through this company and assumed they were photo charges. I have not received any extra values for this pass. Of course I have not been checking this charge, which was per month. My credit card office called me. Alas, my problem. I was promised a 89 dollar refund. We shall see. I am going to write to the company with my complaint, and wake up to online charges. I see others are complaining about them too. Thank you, Cecile Jonsen [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
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The same here, I always thought it was a charge for pictures I ordered . Lately, I started to use PayPal and the charges of $ 14.95 were still on my Visa. This have been going on (sadly) for a couple of years. I never receive ANYTHING for the $ 14.95, but this is not over as far as I am concerned.