Longs Drugs

I'm filing a complaint on the money order, that I usually purchase at Machine at the Pearlridge Center-Longs Drugs Store. For 3-months the money order machine has been broken and out of order, every time I call the Pearlridge Longs Drugs Store and is connected to customer agent and to ask if the Money Order is up and working, I always get the same answer they need to get someone to fix the money order machine.