Stop & Shop reviews and complaints 2
View all 370 complaintsStop & Shop - Report
I am reporting Phillipa Campbell Jack, Front End Manager, of the STOP and SHOP store at 1790 Post Road E, Westport, CT. She verbally assaulted me and was not giving me a great customer service experience. I have gone to the Stop & Shop for over 20 years and she made a scene while yelling loud and back to me as a customer. I would like her to be reviewed as she made me feel uncomfortable.
Stop & Shop - Meats
I purchased meat yesterday for my wife to cook 4/2/2021 Brought it home my wife said the meat smelled and was rancid and could not cook it! It was the last sale date. I returned to Stop and Shop today 4/3/2021 to return the rancid meat and get credit for it at 8:15 pm 1790 Post Rd. Westport CT. store which closes at 10pm. After several minutes I was informed by one of the cashiers that customer service closed at 8:00pm If the store is open and I am returning rancid meat you are telling me that I have to be inconvenienced a second time! Risk my health and safety my time gas and energy for another return trip, because your product was spoiled and you close customer service 2hrs before the store closes?
This totally unacceptable and am looking forward to hearing how you plan to remedy the situation so I can make my social media accounts aware of how Stop and Shop handled the above situation.
Thank You
William H Saviano Jr
[protected]
[protected]@hotmail.com
Desired outcome: Fix the Problem You have waisted several hours of my time!
Customer service always closes at like 9 most stores close at 10pm on weekdays and 9pm on sundays
Latest Stop & Shop Reviews
Service Customer service Feed the moment ad Delivery peapod Disrespectful and racist customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.