Truworths review: service

Mphagahle of ZA

Dec 17, 2019 12:32 pm EST

Verified customer

I went in the store to exchange sad part about it I lost the sales records, they had to call the forest hill to get the slip number. For some reason they couldn't get my records on their systems after I stood in their centurion store for more than an hour. Some rude lady (manager) without a name tag, she said the is nothing she can do. Telling a clients we can't help you. I felt they did not go extramile to assist. Poor poor service. I was later told to drive to forest hill to be assisted there. Lerato and Adelida kept on laughing while I was standing there as if they knew I wasn't going to get assisted.
Disappeared Client Hazel Mashilo [protected]

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Resolved

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Truworths - bad service

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+27 872 859 401
+27 872 859 401

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8%
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20%
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