I purchased a home warranty from Total Home Protection on August 24, 2020, in the amount of 1,170.00 to cover my home from 8/24/2020-2/24/2024. What a rip off. I have filed several claims, and nothing has been resolved. Recently on 6/30/2022 I had a problem with my washing machine and was told by this warranty company that the part to repair my washing machine is no longer available, therefore I was informed by total home that they would provide me 300.00 dollars toward the purchase of a new washing machine. I have been very patient with waiting for them to send me 300.00 dollars but to no avail. I placed a call to them on October 26, 2022 and was switched around to several different departments before I was finally told that my payment is being set up to pay and If I called back the following week, they would be able to tell me when it was mailed. I called back on 11/2/2022 and was told that they could not give me a date the 300 dollars would be mailed and that they would get around to it. I called again on 11/8/2022 and was given the same information they don't know when the check will be mailed.
I am requesting that I receive the total amount I paid 1,170.00 instead of the
300 dollars. This company is a fraud
Desired outcome: I am requesting that I receive the total amount I paid 1,170.00 instead of the 300 dollars. This company is ripping people off.