Thomas Kentouris / NYS Certified Res R/E Appr review: Incompentent and Unprofessional conduct

My family was purchasing a residential property in Queens, NY and applied for mortgage through Chase Bank. Chase hired Thomas Kentouris as a real estate appraiser. After he delivered the appraisal report, both we and Chase have found several errors in his report. Despite several attempts to contact him to obtain a corrected version, we have not heard any progress from him and the issue has been outstanding for more than 2 weeks now.