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CB Medical Negligence and Deficiency Review of Shannon Hospital
Shannon Hospital

Shannon Hospital review: Rude, disrespectful hospital staff 11

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9:13 am EDT
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During a recent visit to the Shannon ER my boyfriend was called an '[censored] idiot' by a nurse named Bruce because he refused to answer our questions. It was clear that my boyfriend was in emotional distress but instead of trying to show compassion, the ER staff mocked and verbally abused him to the point where he was in tears. Several years ago I had a doctor named E.W. Stokes perform a colonoscopy on me and COMPLETELETY MISS a 7" peri-anal fistula (an infection he had to force his way past to perform the procedure) and then claim nothing was wrong with me. I now live with constant pain and a 7" scar on my rectum because of his incompetence. BE WARNED...SHANNON MEDICAL CENTER STAFF ARE COMPLETELY IGNORANT AND INCOMPETENT!

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Joanna/03
SONORA, US
Aug 23, 2023 4:22 pm EDT

I have a good one! I had mri done on all my spine. Ordered by Vanderzant which was what I wanted cause I was hurting all over. When one goes back for results, you expect Dr to discuss them with you, right? Well no Dr Vanderzant glances through report says something I can't remember, then says“yi yara yi yara" for the rest of report. He said he didn't see anything that bad that I would surgery. I was not feeling good at the time but I didn't ask questions cause I thought, I'm not coming back to him. So he sends me to Dr Hobbs who is just about the same. He looks at results on computer, turns around and does tell me that it's up to me if I want surgery on my lower back asap or wait till it's hurting

A lot more. I ask him, what about cervical? He says,oh, let me check, he says, there's a lot of osteoporosis. And that's it! I checked all the meanings of all the words of report and I have bulging nerve on cervical and something wrong on base of skull from what I can tell . And other things! These two drs seem to be always in a hurry! I know that Vanderzant charged ins for 30 mins and he Was in room for 15 minutes at most. One more thing, Dr Vanderzant has a nurse that of course writes down all your information why your there, then Vanderzant comes in and wants me to repeat everything again so I told him, I already told your nurse it's in my chart. So he looks in the chart. I'm NOT going to do his job! If drs aren't going to treat patients like the oath they took then they need to retire!

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Bobbie58
San Angelo, US
Jun 20, 2023 9:09 pm EDT

Shannon doesn't follow Mr. And Mrs. Shannon legacy anymore, if you don't have insurance, Medicare, Medicaid or just rich yo can forget about good health care. They let my Son die last year because he had no insurance and not the right Dr. Also was not a VIP of the management, Shannon has destroyed health care in San Angelo just like Abilene call it a monopoly I call it communism, they want to be in total control of the health care, in San Angelo but without good Dr's and Nurses all the buildings in the world will not give you A+ care. Look around and think back a few years ago Shannon was in the Red had to sell then all of a sudden they were back in the black?

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Isabelh
Sonora, US
Apr 20, 2023 4:00 pm EDT

Shannon pediatrics clinic Dr elizabeth young

So my daughter has a surgery coming up tomorrow & she had her pre op appointment today to make sure she was good to go into surgery. Well I had remembered to ask for her shot record because I’m bad at keeping up with them. Well it was towards the end of the visit an I asked for a copy of her immunization record and her doctor asked what is was for, I responded with its needed for pre k registrations. She then informed me that there is always a copy on the last page of the after visits summary. Okay cool I didn’t know that. But then goes outside for a couple mins and I can hear her say “oh I need a copy of her shot record for pre k” in a mimicky voice and then goes I told her they’re always on the last page of the after visit summary to which I heard the entire staff there laugh & she says and we just saw her not to long ago. She enters the room and she hands me it & goes here’s an in depth one and I just stared at it because I was fuming because I didn’t want to cause a scene in front of my kids. And then she goes what’s wrong you’re looking at it a little confused? I go no because I heard you. And immediately started apologizing to me. I stayed silent because I wanted to say so much but not in-front of the girls. She then gives an explanation as to why she said what she said. Her explanation: we get frustrated when we have to print these things out because we have to look thru the whole medical history. So we get frustrated when y’all lose them. And that was just me ranting to my office and unfortunately sometimes y’all can hear it. And I’m sorry. Like what in the actual [censored]? Be professional! Don’t talk about your paitents, simple! & this is not the first time something like that has happened. The rooms are within literal feet of you, how do you not expect someone to hear you saying these things?! Maybe I’m overreacting but geez 😡😡

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LeonoreSmith
San angelo, US
Feb 15, 2023 5:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Good afternoon i called Shannon Pediatrics today February 15th around 4:08pm to give a note to my doctor Dr.Podaralla at 225 E Beauregard Ave, San Angelo, TX 76903 nurse due to my son having antixa over a year and they been trying to diagnosis my son has been threw the ringer . i had the rudest Lady answer the phone she gave the name Cindy she would not help me by leaving a note for my doctor my son heart was hurting and as instructed from Pediatrics was anytime my 4 year old boy complained i was to call and leave a note of what was going on i never felt so disrespected and nor heard in my entire life. she refused to give her last name and then lied when i asked for a supervisor she claimed she was alone only to hear people in background . she then finally got her supervisor on the phone . when i asked over and over. this needs to be address. my cell is [protected]

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Bobbie58
San Angelo, US
Jun 20, 2023 9:17 pm EDT

A 4 year old with chest pain. I would be taking him to the ER. To hell with fighting with a idiot on the phone!

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Amber Mcnew
, US
Jan 09, 2023 1:05 pm EST

Some of Shannon doctors act like children, the rest of us are the ones that actually pay for their behavior. So Richeh and Vanderzant don't get along thus if you see one you cannot see the other. Problem rises when you need a test that only one of them performs. Now you cannot return to your old doctor, and Richeh is the rudest man up there, so leaves you with who? Shannon has taken over, Thank Texas for allowing that, and now I can see no one in the neurology department because of their behaviors this is ridiculous, and they all better hope and pray that whatever the heck I have going on isn't going to link back to neurology! I cannot believe this is the US, it feels more like I live in another country where I am told who and what I can have done. Heck, even my insurance company, Cigna, is trying to find me a doctor. So all that to say if you need neurology you might as well seek it outside San Angelo TX!

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Dr.stokes.in dr.rutledge
San angelo, US
Feb 26, 2022 11:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I would like to speak with someone asap about dr.stokes in dr.rutledge.for the being direspectful.ive been living with retum problems for 3 years i was told by dr.stokes that he can't find the problem.i went back in march i thought he was going to strike me the way he pushed his chair back in jump up in said what did i want from him.in walked out.i thought for sure he was about to get physical.hes not the only doctor.i just got dr.rutledge as my pcp doctor only had seen her a couple of times.she wouldn't give me a covid test after i told her that ms.gloria had died.i was told i wasn't having any sumtoms in that i had to much going on for her.she told me i can go find another doctor.i need to speak to someone because what ever is going on with me.im afraid theres a chance ill be dead because of both dr.stokes in doctor rutledge

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Bobbie58
San Angelo, US
Jun 20, 2023 8:52 pm EDT

Wow sounds like something needs to be done about that, did you call quality and make a complaint!

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Bill Donnelly
, US
Oct 12, 2021 6:13 pm EDT

Shannon Medical Center just fired Dr. Flynn and Dr. Brown . They got escorted out for several incidents, but why have they not done the same to Dr. Duarte who I saw ignore calls from an MD and from an ICU nurse to respond to post-op patients condition that ended in death ! Covered up by Shannon and the help of Dr. Flynn . I will say I saw Dr. Flynn save dozens of lives in the ICU . He was very dedicated to making our ICU the best, which it was ! I saw several bad doctors and nurses harm patients, leading sometimes to death !

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Bobbie58
San Angelo, US
Jun 20, 2023 9:23 pm EDT

Wow I worked with Dr. Flynn when he was a baby Dr. And just started at Shannon he was excellent in the beginning after Dr. Cornell left I think it went to his head, but still a good Dr. But Duarte should have been gone years ago.

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Bill Donnelly
, US
Oct 12, 2021 5:56 pm EDT

I agree Dr. Stokes is terrible doctor but Shannon has several just like him ! I worked with him, so I have seen him at his worst !