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Problems at riu Aruba AnnMarie Lepore Reservation #RNT4FTYK Kristen Lepore reservation #WRC16K31
We would like to get compensated for all the money that was wasted staying in beautiful Aruba at such a disgrace of a hotel.
We arrived at the Aruba Riu on August 21st - 28th. We stayed at the Riu to attend a wedding there. Here are problems that were encountered. This was from the bride but the same problems were experienced by all.
This hotel is absolutely disgusting. I just got home from my wedding august 26, 2023… I don’t even know where to start……. I had around 80 guest stay at the hotel and at least 30 of us had to switch our rooms because of the mold and mildew smell. It’s horrendous! They paint over the mold in the rooms. Upon checking in my guest there was another guest at the lobby desk switching her room because she had mold growing off her clothes- the hotel then gave this room to another guest. The staff is completely rude prob because every single person in that hotel had the same complain. The toilets were not functioning, the amount of rooms that had leaks coming from the ceiling were unacceptable. Personal items were missing from rooms. I wrote on the Facebook page and most of the people on there agreed with me. Then they blocked me from the page. Why? If this is supposed to be for honest experiences why would they block my post ? What are they hiding ? I don’t understand if so many people have these issues why haven’t they done anything about it ? A wedding week that was supposed to be relaxing turned into the biggest headache. I would not recommend this hotel to a single person. I can’t even believe their still in business.
This went on in the pool. Absolutely disgusting for a family resort while riu staff watched.
Mold and burnt outlets in the rooms.
https://www.facebook.com/groups/44607679876/permalink/10160256994894877/
This went on in the pool. Absolutely disgusting for a family resort while riu staff watched.
Mold and burnt outlets in the rooms.
IMG_0367.jpeg
Thank you,
AnnMarie Lepore reservation RNT4FTYK
Kristen Lepore reservation WRC16K31
Desired outcome: Total compensation for what we paid
