Resorts Condos Management review: Scam Alert 4

Be VERY careful with these folks. They claim they have a buyer -- when they don't. They claim you'll get a full refund if your timeshare doesn't sell, and then try to make you agree to the opposite -- ON TAPE!. If you've just fallen for their fast-talking sales pitch -- ACT QUICKLY. Cancel the deal IN WRITING. Call your credit card company and open a dispute case. I got my money back only after acting quickly and putting everything in writing.

Nov. 16, 2009.

Got a call from Salesman #1, Resorts Condos Management, [protected]. He indicated there was a family interested in my timeshare. He confirmed we own a 2-bedroom, lock-out, floating week at Westgate Resort. Would I agree to a $ 26K price? Wow -- I can unload my unused timeshare!

Salesman #1 put me on hold, to talk with Closing Mgr. who also indicated they had a buyer for my timeshare, and needed to run credit card for $1, 497, which they said was a discounted fee for handling the sale.

A few minutes later, I got a call from the Verification Office [protected], [protected] (fax) The Verfication Office wanted me to agree that no one represented that there was an identified buyer for my timeshare. I balked. The VO ended the call, stating I needed to work things out with my sales rep. Closing Mgr. called me back and asked me to take a leap of faith, insisting I had the right to a full refund should the deal NOT happen. Minutes later, the VO called back, and I was then asked by VO to agree that the fee was not refundable. Near the end of the call, I pointed out that I could NOT agree the fee was non-refundable, and with that, the agent abruptly ended the call.

I called back within several minutes and left word, stating I did NOT want to proceed and did NOT want a charge placed on my credit card. I informed them I would consider a credit card charge from them a fraudulent charge.

That night, I talked with Customer Service Rep from Chase VISA, and they indicated there is already a pending charge for $1, 497. He indicated to call back in 48 hours, and if the charge is posted, file a disputed charge claim.

Nov. 17, 2009

Got a call from Resorts Condos Management, indicating they were going to send me a sales contract. I stated that I'd decided against participation, and once gain requested a refund. Company rep pledged to conduct an investigation.

Minutes later, I got a call from Closing Mgr., and I expressed anger over having my credit card charged. I told him Resorts Condos Mgmt. gets an "F" on the Better Business Bureau site, and he indicated they do so many deals, it would be impossible not to have a few complaints.

Nov. 19, 2009

I received an e-mail from RCM with a proposed sales contract. On the sales contract, it indicates we have seven days to cancel the agreement.
I wrote a letter and an e-mail asking the agreement be cancelled and requesting a full refund.

On this same day, we also received a separate e-mail stating a refund has been issued.

Two days later, the 1, 497 charge was reversed.

Bottom line -- these folks want to charge $ 1, 497 to market your timeshare, and if it doesn't sell, you're stuck.