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CB Beauty and Well-being Review of Proactive & Vitaclear Vitamins
Proactive & Vitaclear Vitamins

Proactive & Vitaclear Vitamins review: Very unhappy about both companies 62

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Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wow so i will never recommend using proactive, it had horrible / harsh results on my skin and that wasn't even daily use like your suppose to. My skin probably would've been a lot worse than it already is. I just called proactive to recieve a refund and i'm glad i did today or i would've been sent another proactive system without my consent! I've looked everywhere and have tried all of the numbers given to me for the stupid vitaclear vitamins that i keep getting charged. So i will cancel my debit card after i recieve my refund from proactive. The numbers you call you are on wait for over 15 minutes and you still are unable to get to a live person and they do not have a direct website.
Proactive was horrible on my skin and vitaclear has no way of getting in contact with them directly! Let me applaud them for having such a wonderful company.
Alanna

62 comments
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Delic WillrapeHibiyawithacrowbar
Oak Harbor, US
Jul 25, 2012 6:28 pm EDT

Vitaclear works for me it gives me extra energy.

YOU'RE ALL SO ###ING STUPID

Vita clear does have a site

and Vitaclear and Proactive are the same ###ing companies.

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Delic WillrapeHibiyawithacrowbar
Oak Harbor, US
Jul 25, 2012 6:29 pm EDT

VITA CLEAR AND PROACTIVE ARE FROM THE SAME COMPANY YOU DUMB ###

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Delic WillrapeHibiyawithacrowbar
Oak Harbor, US
Jul 25, 2012 6:31 pm EDT

Did anyone read the Pamphlet? that talks about vita clear? probably not.

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007616
US
Jul 31, 2012 3:24 pm EDT

I was upset with Proactive then incredibly I stopped breaking out. It wasn't because of the Proactive though, it was the VitaClear vitamins. I still can't believe it, you have to give the vitamins time. After 45-60 days of taking 1 per day, not the recommended 2 per day. NO MORE BREAKOUTS, AND THE ACNE ON MY SKIN WAS SEVERE, BREAKOUTS COVERING MY ENTIRE BACK, ARMS AND CHEST, NOT KIDDING. Now all I take are the vitamins, and I order those from ebay, because I agree their billing system is EXTREMELY GREEDY. BUT NO MORE ACNE!

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Trini100
Aug 02, 2012 6:19 pm EDT

This product is over priced and does not work. DO NOT ORDER. They continue to ship their products and charge your account without your permission. I was still being billed four months after I called and canceled the account. Total rip off.

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lizetteo
US
Sep 02, 2012 10:50 pm EDT

Hey guys i had the same thing happen to me with proactive and after calling numerous tI'mes and sending back packages even after cancelling with them I'm getting harassed by a collection agency for over $100! Horrible service and products were very harsh on my face! Thankfully i found something that actually works on my face doesn't burn and is all natural! It something iv been referring all my friends and family to! It even helped my little sister with her eczema! Totally dI'minished her eczema on her arms and legs with in 3 days of using this mud soap! Here's the website if anyone is interested with the products www.seacretdirect.com/lizetteo it's called SEACRET Minerals from the dead sea. If anyone has any questions fill free to email me at o.lizette@ymail.com :))))))))

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Mr David
US
Sep 10, 2012 6:21 am EDT

Davius Rosius,
Proactive is a rip off... How can a multimillion dollar company
Play games with people mind and a motion, It is way to unfair for them not give people back their money. The product does not work ; so whatever you do don't waste you time giving this company your hard earned money. It's better to use something from a walgreen store then to try their products. When I took proactive it broke me out so bad that could not go out for two weeks. The vita care supplement does not work ether; so please people stay away from this product.

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NeverAgainInMyLifetime!
Harvey, US
Sep 25, 2013 1:48 pm EDT

Ditto! Ditto! Ditto! To every letter written complaining! I feel very foolish for falling into this trap! Never, ever, EVER! Again!

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mizzmiller
boise, US
Jan 20, 2014 2:45 am EST

I started using proactive about 3 weeks a
go. At first it did seem like my skin was getting worse. But never the less I continued to use it and my skin is looking younger and clearer everyday. It basically pulls all the bad stuff ou.t and clears it up. Rainbow after the storm kinda thing. Patience ppl this ### doesn't work over nite but I noticed a difference instantly on how my skin felt and feels. My pores are totally smaller and the under eye serum has lightened up my dark circles under my eyes . I take the vitamins and have been for a Month they Make me feel and look refreshed and healthy I can see that continuing to use these I products I will see even better results. It seemed like it took forever to get here but that's because of the business day thing and holidays thanks proactive and I love the vita clear. Also your supposed to use the proactive everyday try using less of the 2nd step

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angelwriter
Garland, US
Feb 04, 2014 7:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have used Proactiv in the past and loved it. Not sure why I stopped using it. I just started my son on the teen supply and received the Vitaclear today. I am not sure how this works but we did get meds from the doctor that were prescription and those we were told would break him out more the first couple of months and then become clearer. Most of these products seem to have that effect when they are drawing things out. Then they clear up but you have to continue using it or the oils will pile up on your skin again and cause the same issues.

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hhuff
Richmond, US
Feb 18, 2014 11:50 am EST

I just discovered that this is the phone number that does work [protected], it didn't take long to get a hold of someone and they let me cancel and return the last unopened box of pills and are going to refund my account for December, January and February.
Wahoo! Finally got them to stop sending them too me!

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toricatx
Whitesburg, US
Mar 06, 2014 1:32 pm EST

I cancelled my Proactive subscription after three days of using it. DESTROYED MY SKIN!

The Vita Clear Vitamins.. I was not even aware that I was being charged separate.. I received an invoice for $98 that had already been charged to my banking account.. I am a waitress.. I can't drop hundreds of dollars on vitamins that do not work

the entire system was awful

called the number on my invoice and cancelled it all

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Uri Idstrom
Fairway, US
Mar 21, 2014 4:45 pm EDT

I am investigating complaints into VitaClear. If you signed up for a free trial and were charged for unsolicited, monthly shipments, feel free to contact me at uidstrom@eurekalawfirm.com. I may be able to help you obtain a refund.

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Uri Idstrom
Fairway, US
Mar 24, 2014 6:46 pm EDT

I am investigating claims against VitaClear. If you signed up for a free trial of vitamins and were charged for unsolicited monthly shipments, please feel free to contact me at uidstrom@eurekalawfirm.com.

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sarahcwhite86
denham springs, US
Jun 09, 2014 11:29 pm EDT

I got my pro active plus in today and I also received the sheer cover makeup as well as the vita clear vitamins. I Have used proactive for the last couple of Month It works super good. Not only does it clear your acne but it makes your complexion look super flawless. Almost like your skin is photo shopped or out of a magazine. Now I ha vent tried the makeup. But I heard it works really good and is really good for your skin. I took one of the vita clear vitamins about 45 minutes ago and I feel really sick to my stomach. However the bottle says Its preferable to take with food. Which I did not do so that could very possibly be the reason for the Nausea everyone is experiencing. I will make sure to eat tomorrow before taking the vitamin and give it another try. If I feel like I do right now I will stop taking the vita clear vitamins for sure and cancel my prescription. As for pro active..I love it and will continue to use it. When I first started pro active my face did break out pretty bad then got better. I believe this occurs because it is Pushing out all the acne that was to come. It pushes out the oil and dirt. The term "it always gets worse before it gets better" definintly applies to this product. Thanks! I recommend pro active for sure! Not so sure on vita clear yet!

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SMITHTOO
US
Aug 04, 2014 2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OK, based on all the comments that I have read about proactive and vita clear. Here is my situation. I have used proactive in the past and it worked wonders on my African American skin. I stopped using it and went to the dermatologist since I thought that would be better. However, the dermatologist got to be very expensive and I decided to go back to proactive. I ordered it online and accepted the free vita-clear...THEN I read all of your comments (shame on me for not doing my research first), my proactive arrives tomorrow. 8/5 I definitely plan to use it. When I receive the free vita clear, I plan to cancel immediately, as I only got it because it was "free". Has anyone ever cancelled before they received the vita clear product in the mail? If so, how successfully were you with the cancellation? Thanks in advance.

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SMITHTOO
US
Aug 08, 2014 8:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Here's my follow up to the Proactive/Vita Clear experience. I received my products on time. I called the same day to cancel any additional orders from Vita Clear and Proactive. I received a cancellation confirmation in my email.

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boodoo
Queens Village, US
Jan 01, 2015 10:07 pm EST

I purchased proactive plus on line and they have been sending vitaclear since then. i have asked proactive to stop sending their product ...they have stopped however i am still receiving vitaclear and they continue to take money out of my credit card when i call the number there is no answer . I am totall fed up with these people don't know why they continue to steel my moneys...and they are theives...i have to go to my bank and cancel my credit card

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Ashlynn Elise
Gonzales, US
Jan 15, 2015 1:03 pm EST

EVERYONE THAT WAS "SURPRISED" OR "ANGERED" BY THE COMPANY CHARGING YOU DID NOT READ. I was made aware when buying my first box of Proactiv that this product could be added to my cart free of price for the 30 day TRIAL. It also stated that after the 30 days, it would charge you for further payments. Now I have to admit, I didn't notice a MAJOR difference in my completion after using it... Although it has only been two weeks. I decided to cancel my membership anyways and asked the agents at Proactiv for instructions on cancelling. They gave me the number, and I called and cancelled in about two minutes. I have no clue what these people are talking about because as far as customer service, I received the BEST! And I may decide to reactivate my account later if I choose to do so. It was very clear to me that if I was not satisfied with the vitamins, I needed to cancel BEFORE they charged me the amount for the next shipment. It's not that hard to read people. You just saw free and bought it without reading.

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ajd33
Golden, US
Jan 27, 2015 6:19 pm EST

I had great results with the customer service. I knowingly enrolled in their trial when I purchased proactive. I did not cancel the trial before they sent the bottle. I expressed concern over this when I went to cancel as it had not been a full month. The service rep was very friendly, removed the charge and said to not worry about returning the other bottle. For everyone complaining, I understand as I have been burned by free trials, but Vitaclear is very clear on their product and they then send a notice stating that you will be charged if you do not cancel. No complaint.

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msbhavin
AUSTELL, US
Mar 12, 2015 1:16 pm EDT

I've been using Proactiv off and one since 2010. I can say it has worked for me. Over the years I have tried other products that did not work as well as Proactiv. However, when I received the VitaClear, I thought it was a product of Proactiv. Today is my second day of taking the pills and I am sick to my stomach. In the trash they go. I can barely sit up straight. I decided to read the reviews of this product and this is what I found. I am so displeased right now. I called the company and the rep told me they couldn't find anything under my name or billing zip code. I never gave VitaClear authorization to do anything with my credit card or account. I never even established an account with VitaClear. I told the rep if my account is charged, legal actions will be filed for fraud. And I'm serious.

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Amaka Agbata
US
Jan 27, 2016 11:25 pm EST

Now I'm more scared than ever. No interest in either of the products again. Had just ordered 2 different packages of proactiv for a total of $60 for my baby sister who has big acne/pimples problem. Though I'd ordered one for $40 for myself before and have been using it but it's been over drying my face, and the free eye brightening gel nearly shrunk my eyes to closure then I quit using that. Anyways, so far, I noticed that my own big break outs ain't popping up again. But the tiny little ones still do. The dark spots are also fading gradually. Though I don't use the products as often as prescribed it still burns and cracks and shrinks my face. So I use a different calmer and cooler moisturizer every night after following the proactiv routine or not.
Can I get a refund if I call in the morning to cancel the order I'd placed tonight for my Lil sister cos usually she complains that harsh products messes up her face the more? Someone advice me.

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