Menu
Login
Hello,
the last Nov 26 / 2007, I bought an english system on the web (ASSIMIL for Spanish speakers) on the web site: www.multilingualbooks.com, and the system sent me a confirmation of my purchase and I still waiting for the package.
I sent them at least 4 e-mails asking about my order, and more than one employees said me that it was a mistake in my order, that they appologize about the incident but I still waiting for the package and the money gone on!.
I contacted more than once the phone number in the page [protected] and they always say me the same stupid thing about the order, but the thing is that I paied and they get my money and never sent me my order.
If anybody has a similar experience, please I will appreciate any help with this topic.
I prepaid 766 $US for a language course that was NEVER DELIVERED. Over a period of two months, my numerous emails and telephone calls concerning the matter have NOT BEEN ANSWERED. Finally, my REQUEST FOR REFUND has been IGNORED. I have turned the matter over to my credit card company, who informs me that I must wait at least four months for them to conduct a review and reverse the charges to my account.
I too have made a large order, I received the email that the order was sent, however, 4 weeks into the order I have not received anything. Never heard another thing from them, all my emails sent have been ignored or discarded.
This sounds pretty bad. If it is a scam, they have gone through the trouble of setting up a facebook page and all.
It's happening the same to me... I'm still waiting for some books which I've already paied!