Menu
CB Hair and Beauty Salons Review of Mega hair brazil
Mega hair brazil

Mega hair brazil review: Brazilian hair extensions 6

H
Author of the review
2:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to Soala Nengie the owner of Mega hair brazil to get my hair knotted and it was the worst thing I have ever done. She told me that she had a special offer on to get my hair knotted with the hair provided for £200 which I thought was a really good deal so I arranged an appointment with her. Firstly the first time I went to see her I turned up at the flat and she was not in. I phoned her to see where she was and she said she was still in bed, which I thought was a real cheek seeing as I had travelled a long way to see her. She told me she would be with me in half an hour so I waited for her patiently. After half and hour had gone by I called her again and she said she would be another half an hour. In all I waited around for her for about an hour and a half only to find out that she could not do my hair that day afterall. I was absolutely furious seeing as I really needed my hair done on that day as I had a wedding to go to in a few days time and it had took me a long time and expense to get to her. Even though I thought she was really unprofessional I booked in to see her the next day stupidly as I was really counting on her. When she was putting the hair extensions in my hair there was no mirror so I did not know what my hair looked like. But when I went to the toilet I found out that she had put in these really cheap short blonde hair extensions, which she was intending on dyeing, when she had told me on the phone that the hair she was going to use was 100% human indian hair in black and 18". I was absolutely mortified i felt like crying seeing as I had paid her £200 for some cheap horrible hair extensions that were completely the wrong colour. Not only this but later when her cousin came to help her out I found out that the hair was actually milky way which is really cheap synthetic hair and that she was doing the strands way too thinly just to save on her hair. I ended up having to spend another £100 for her to use russian hair instead. Also she used white elastic to knot the hair in with which made my hair look like I had bits of dandruff in it. The hair looked really whispy and not at all how I had expected. Even the next day when I got it styled by another hairdresser she commented on how thin the hair was. Soala nengie is a very unprofessional hairdresser and her so called business Mega Hair Brazil is a joke if this is the way she treats her customers. Later I also found out that my other friend had been to see Soala Nengie previously and she had done an awful job on her! I advised people to be very careful if they want to get their hair knotted by Soala Nengie. This woman does not seem like she enjoys what she does, so if this is the case she should not waste people's time and hard earned money.

Also an extra thing to add, I ordered some brazillian hair products from her too as a christmas present for someone and when the arrived she had so badly packaged them not even placing the shampoos in a secure box, that the shampoo bottle had cracked and the shampoo was everywhere! Soala Nengie is a complete nightmare!

6 comments
Add a comment
W
W
walterwo
, BR
Aug 19, 2017 10:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

New brazilian hair extensions system
https://youtu.be/SmIf909hJ_w
hairrios373@gmail.com

A
A
Angelbaby333
fontana, US
Jul 10, 2013 11:41 am EDT

I love Nengie and Mega Brazil. She has been nothing but professional. I accidentally ordered tbe wrong length. When I informed her she immediately said I will send you out more hair before I even recieved it she also sent me free product and told me to keep hair so she has done nothing but give me professional service I love. Mega Brazil

L
L
lucasrocha
Austin, US
Nov 11, 2012 12:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Brazilian hair straightening treatments (also called Brazilian Keratin Treatment, BKT, Brazilian Blowout, Escova Progressiva, Keratin Cure or Keratin Straightening) are a method of temporarily straightening hair by sealing a liquid keratin and a preservative solution into the hair with a hair iron in the United States. It has been banned in several countries including Canada and the European Union due to high concentrations of regulated chemicals in them.
www.uniquehairbeauty.com

R
R
Rita Hyre
Mt. Vernon, US
Jul 24, 2012 11:31 pm EDT

I really love megahairbrazil's hair. They are beautiful and they are the best hairs. I have clients who love their hair. I have been selling hairs that I bought from megahairbrazil since feb. And all my clients who bought hairs from me loves their hair.

N
N
Nozipho Mchunu
, ZA
Mar 01, 2012 9:56 am EST

I Agree with Claire, this woman is a joke! She steals from people! She is a thief, never ever trust her with your money!

M
M
Megahairbrazil
Leeds, GB
Jan 04, 2012 12:20 am EST

Response to Claire 

Hello Claire after many failed attempts to contact you to resolve this issue personally we have been unsuccessful, we where not given an opportunity to resolve the matter with you by way of refund re doing your extensions or taking them out,

Our extensions service is at that time was a mobile one and it expressly states on our website that hair extensions are done in the comfort of your own home. You told us you where lodging with friends so we had to look for somewhere for you which was unfortunately unavailable the day we booked u due to matters beyond our control,  

You expressed you wanted black and blonde extensions we advised you that this would not look very nice but we did bring the blond hair for you which we advised was bleached therefore the texture is no longer natural. We do not use processed hair normally. We then dyed the hair at your request.

It was more than a month later the you contacted us to by hair products
We are baffled why you dud not mention that you where un happy with your hair at that point and that you wrote this complaint 7 months after having your hair done? 

The products you complained that where damaged you sent us a letter Royal mail had posted you offering compensation and accepting liability. However we replaced them free of charge. If we replaced your products why would we not resolve your hair issue. Is it because you kept them in 7 months when they should be taken out after 3.?

We deem this complaint liabilus  and slanderous as your complaint does not reflect the truth about our products and services. We have been in business since 2004 and have never had a complaint of this nature.  Please see link below 
Management 

Trending companies