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CB Billing and Invoicing ProBiller.com annual fee for a subscription service
ProBiller.com

ProBiller.com review: annual fee for a subscription service 47

J
Author of the review
1:43 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On september 11, 2019 I entered a chat forum with a representative from either seancody or mbi-probiller. I wanted to renew a contract I had had for years - which I had paid on a monthly payment basis for years. It had expired. I saw that I could get a renewal on an annual contract basis that would be much less expensive. Speaking with the representative of either mbi-probiller or sean cody I signed on for an annual term of service from this company. I now see that I am being charged for two annual accounts ($162.53 and $135.38) and what appears to be a continuation bill from the old monthly account ($47.64), plus an incidental little charge for $1.35! A total of $346.90. I only wanted one contract. I have no idea why I am being charged for two. I have no idea why the $1.35 shows up, I have no idea why the $47.64 is in there. I thought that monthly contract had expired. I have attached an image of the visa bill that I have received. You will see that the transaction date is the same for three of these charges. I will willingly pay for one of the annual contracts - preferably the one at the lower rate - $135.38. You will see that the two annual contracts are on there: both dated september 11. What on earth is that third invoice charge for 1.35 us on sep 11? Why is that $47.64 charge on there, dated sept 14?

I would like an investigation into what is going on here and am willing to continue with the annual contract for sean cody at the $135.38 (cdn). I will be pleased if you can find out what is going on with mbi-probiller here.

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47 comments
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M
M
Michelle M Davis
, US
Oct 07, 2019 4:35 pm EDT

I would like to cancel any future orders or subscriptions that I have please. I don't know what company is doing this but I would very much appreciate it if you could stop asap!

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Becr253
, US
Oct 07, 2019 7:58 am EDT

I have an unknown charge on my account listed as mbi.probiller.com [protected] Nu Can Card Xx8720 USD1.02
Wed 25th Sept. 2019 3.12am syd/Melb time

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Damonk17
, US
Oct 01, 2019 6:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I've been looking at my bank for a but today and noticed this mbi probiller thing. At first I thought it was my bank, but now its popping up more and more frequently. I would like to get to the bottom of this and preferably get my money back if someone else got into my account and did something.

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Richard Lechner
, US
Oct 02, 2019 1:39 am EDT

I have been charged 4 times today from whatever this is. I want my money back or I'm getting lawyers and pressing charges

V
V
Vaibhav Singwala
, US
Sep 28, 2019 6:33 pm EDT

Why do I see $65 in my visa statement. Why are you guys charging me for something I haven't bought at all.

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Patrikhammarback
, SE
Sep 28, 2019 10:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been charged for about 35£ And i have not agreed to this, i want my money back or i will call my bank.

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bmo1015
, KR
Sep 28, 2019 11:03 pm EDT

I can't explain because I'm not good at English

[protected] mastercard

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