Menu
CB Insurance Services Home Warranty of America [HWA] HVAC system aged parts/components failing
Home Warranty of America [HWA]

Home Warranty of America [HWA] review: HVAC system aged parts/components failing

P
Author of the review
3:46 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Below are the issues HWA's tech found with my Furnace and AC: A-Coil/Evaporator is corroded and leaking due to age of the component. (An A-Coil within the furnace average lifespan n is 10 - 15 years).. Heat Exchangers have developed holes/cracks leaking carbon monoxide due to their age. (Heat Exchangers lifespan is 10 = 20 years and have failed due to metal fatigue),. Blower motor is going makes noise when kicking in the heat and AC. (Blower motor lifespan is 10 - 20 years and is compromised due to age),. Cracked drain pan life span is not determined in research. (Age-Related Wear and Tear: Over time, the drain pan can deteriorate due to exposure to moisture, temperature changes, and general wear. As the material ages, it becomes more susceptible to cracks). The Furnace and AC have these problems and malfunctioning parts/components are the result of age, as stated above both are 17 years old. They refuse/denied clsims on both due to what they deem 'water damage'. it is not as a result of water damage but failing parts/components due to age.' The reviews on the Consumer Affairs website HWA is not held in high esteem: https://www.consumeraffairs.com/homeowners/home_warranty.htm

Claimed loss: To replace both AC & Furnace I have acquired only one quote to date for $16,XXX.XX to date. I have scheduled more companies to come out within the next few weeks for additional quotes.

Desired outcome: Repair/replace the failing parts due to age A=Coil, Drain Pan, Heat Exchangers, and Blower Motor and the labor cost to install or reimbursee for these items. From what their tech they sent said it would be about $3K.

Confidential Information Hidden: This section contains confidential information visible to verified Home Warranty of America [HWA] representatives only. If you are affiliated with Home Warranty of America [HWA], please claim your business to access these details.

More Home Warranty of America [HWA] reviews & complaints

Home Warranty of America [HWA] - bad service 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Home Warranty of America [HWA] - aweful services 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Home Warranty of America [HWA] - home warranty would not cover boiler
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Home Warranty of America [HWA] - fraud 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Home Warranty of America [HWA] - warranty 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment

Learn how the rating is calculated

Write a review File a complaint

Home Warranty of America [HWA] contacts

Phone number
Website
www.hwahomewarranty.com
Category