I booked 4 flights for my family to Goa on 13th January and have been promised an e-mail confirmation every day since the booking took place and to date no e-mail or postal confirmation has arrived. I paid my deposit and now demand confirmation of our flights or a full refund of the deposit. The confirmation has now finally arrived but the flights are twice the price originally quoted to me on the telephone when I booked.
They did the same thing to me. Only now they send you a confirmation but they don t let you pay. The remaining balance so they can later tell you the price has doubled
I am chasing them for my deposit but they are playing me around.