Menu
Register
Write a review File a complaint
CB Automotive and Vehicles Review of Evergreene Management Group
Evergreene Management Group

Evergreene Management Group review: Towing of resident vehicles

N
Author of the review
5:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Over the weekend April 6th, my car was towed from the garage. I talked to the towing company in which told me I had to contact the office why it was towed. After parking g once again at my complex on Sunday it was towed once again. I contacted the office in which told me I was not permitted to park in the garage. I informed them upon signing for the rental I was told that all spaces were unassigned and that I was allowed to park in the garage. The office gave me a remote key access for the garage and have been parking there since day one of renting. I also registered my vehicle information with the office at time of signing. I told this to the front office who in which told me it was a mistake on their part and I should not have been given access to the garage. However they would not compensate or rectify the problem. So my concern is after the management admitting their own fault, lacking special garage permit in renting agreement, as well as not notifying me of not being permitted to park in the garage for 7 months while having my vehicle information registered with them before towing. I would like to be compensated for the mistake admitted by the front office costing me over $700 in towing fees. The name of the apartments is Project Open- subsidiary of Evergreene Management Group

Claimed loss: Over $700

Desired outcome: Refund of towing cost

Confidential Information Hidden: This section contains confidential information visible to verified company representatives only. If you are affiliated with company, please claim your business to access these details.

0 comments
Add a comment