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I hired Eric Armas in July of 2014 thru a recommendation to work on a project for a client on a custom real estate company word press site. Eric was provided all the details of the project to review before a contract was provided to the client and he indicated it would be no problem and could be done on the time line specified in the agreement.
From the beginning, Eric was consistently way behind on the delivery dates. In October (several months into the project and passed the contract timeline) he admitted that he didn't look into things properly at the beginning and that he was not capable of delivering on a major aspect of the site build. This lead to a major conflict with the client which I resulted in them canceling, receiving a full refund of their $3500 fees & a very negative relationship with the client that cost us a lot of future revenue/sales in that area.
Eric begged me to allow him to make up for his error on that project and assured me it wouldn't happen again if I allowed him to work on the next project which were similar site builds for 3 realtor associations. Again he was provided a fill spec including time lines of full delivery by November 30th that he provided input and signed off on before contracts were sent to the clients.
The pattern of Eric falling considerably behind started happening again. And he began providing little or poor communication and frequently would refuse to answer questions or provide me updates on things. On December 27th, I had a call with him in which he assured me that the 3 sites would be completed by January 9th. When that deadline passed he became even more evasive. For the next month he would refuse to answer questions or provide me updates. Then on February 10th I informed him that I could not allow any more extensions and would have to take him off of these projects. I asked him to do the professional thing and cooperate so that I could bring someone else in to finish what he started.
He replied in writing admitting that he knew he was way behind and letting me down and was very frustrated by his lack of progress. So I replied saying then let's discuss you turning over the projects.
He replied the next day stating that he had a major breakthrough and begged me again to let him finish the projects. I indicated I would only do this is he promised delivery by the end of the month and provided me continuous communication and updates.
That lasted about 3 days and then he went right back to not responding or providing me communication or updates and he started getting very unprofessional and flippant when he did respond. Then on 2/18 one of the 3 clients indicated that even though we were not even close to being done they wanted to put our site live that day as they were having a lot of issues with their prior Web host. I informed Eric of this and asked him for the DNS server info and he acted like he would provide it but then wouldn't send it. He knew I was also leaving for a cruise out of the country the next day and continued to not provide the info despite me requesting it multiple times. This went on for several days and forced me to have to check in with him multiple times from the cruise (paying exorbitant rates to do so). When I finally got back in the country on Thursday the 25th and threatened him with legal action he finally provided it. So he purposely delayed the launch of the site for 8 days knowing the customer wanted to go live the entire time.
This made it clear that he was purposely trying to sabotage things, so I told him that I wanted him off of the projects and to turn over all assets related to them immediately. At this point he started playing games where he would say he would do it and then not deliver. This was going on for several weeks. When I finally had a phone call with him regarding this he fully admitted to purposely not cooperating and withholding all the sites files because he wanted me to suffer because he felt I was a jerk for pulling him off of the projects (Note: Despite him botching the first project, being over 100 days passed the contracted delivery dates for the second projects and all of the unprofessional things Eric did over this time period, I never raised my voice, called him any names or treated him unprofessionally).
It took almost a month to get him to finally agree to send over the site files and when he did they were incomplete (including missing database files that were vital to the performance of the site) and he refused to provide any guidance or documentation.
So when I hired another team of programmers to take over it cost us several more weeks trying to figure out how to reconstruct his versions of the site and once we did get them restored it was pretty obvious that they were not done properly (database pages were running manually and not automated as the contract specified), were a mess and it was also apparent that Eric had outsourced the majority of the project (as there multiple logins and notes within the code for and by Asian users that are not a part of his team). Our guess is that once his outsourcers were unable to deliver on the project he had no ability to do it himself and decided to pull everything detailed above.
This caused us to have to rebuild most of the 3 sites associated with this project from scratch (which caused us a few more months of production time and several more thousand dollars in costs).
I offered Eric to provide us a refund of what he was paid and we would not proceed with letting the world know about him with posts like this and he asked for 1 week to look into things. When that week passed he replied saying I apologize I have a response/proposal to send over to you, which I will do as soon as I can and then of course didn't as his games continued.
So the bottomline is stay away from Eric E Armas of ericearmas.con & Woven Digital unless you want to deal with a completely unprofessional person who is incapable of delivering on anything he tells you he can do and once he realizes he can't deliver will play games and squat/hold you hostage. He has already cost me thousands of dollars and mounting so I hope this helps save anyone else from ever thinking of hiring or working with him.
Craig Grant - EasyRealtySites.com
Note: Additional documentation, emails, text messages, etc. supporting/providing everything stated above can be provided upon request
