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CB Online Shopping Review of EarthSky Energy
EarthSky Energy

EarthSky Energy review: Hoselect 12v 200ah gel battery

E
Author of the review
9:57 am EST
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This review was chosen algorithmically as the most valued customer feedback.

On 21 Feb 2023 I put in an order with EarthSky Energy and received the following confirmation:

Hi Ernest,

Thanks for your order. It’s on-hold until we confirm that payment has been received.

Please kindly send the proof of payment to [protected]@earthskyenergy.co.za.

Our bank details

EarthSky Energy:

1. Bank: FNB Business Account

2. Account number: [protected]

3. Branch code: 250655

[Order #8743] (Feb 21, 2023)

Product Quantity Price

HOSELECT 12V 200AH GEL BATTERY 2 R8,000.00

Subtotal: R8,000.00

Payment method: Direct bank transfer

Total: R8,000.00

Billing address

Ernest Bessinger

13A So-Ja

Farm Koesoesveld 666MS

Waterpoort

Limpopo

0905

+[protected]

ernest.[protected]@gmail.com

We look forward to fulfilling your order soon.

On the 23 Feb 2023 I asked about the state of the order and was ignored.

On the 25 Feb 2023 I found a way to 'see' the state of the order and found the following that the order is on hold. I queried why its still on hold and received the following message "This order was dispatched the same day and it was shipped."

On 1 March 2023 I asked the company for the shipping agent and track number so I can trace the package. And have sinse been ignored.

To me, this sounds a bogus company. And, I need some help.

All the correspndense was done via e-mail.

My e-mail address is 'ernest.[protected]@gmail.com' and EarthSky Energy contact details are in the 'address of company'

Desired outcome: I would like the order canceled and my money refunded. But, as they are ignoring me, I am not sure I can achieve it.

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