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Beware
I initiated cellular service with Consumer Cellular. On 7-9-2010 I received two Motorola EM330 cell phones. On 7-12 one phone locked up. Upon advice, I removed the battery to reboot the phone. When doing so, the battery door latch became disengaged from the phone body. I then advised Consumer Cellular of this event. I was IMMEDIATELY told :now you'll have...
Read full review of Consumer Cellular and 22 commentsAbout Consumer Cellular
One of the most significant advantages of Consumer Cellular is its focus on simplicity and ease of use. The company offers straightforward plans with no hidden fees or contracts, making it an excellent choice for those who want to avoid complicated billing and long-term commitments. Customers can choose from a range of plans that include talk, text, and data, with options for unlimited usage or pay-as-you-go.
Consumer Cellular also offers a variety of devices, including smartphones, feature phones, and tablets, from popular brands like Apple, Samsung, and Motorola. The company provides excellent customer support, with representatives available seven days a week to answer questions and provide assistance.
Another notable feature of Consumer Cellular is its commitment to serving older adults. The company has partnered with AARP to offer exclusive discounts and benefits to members, and its plans include features like medication reminders and health and wellness apps.
Overall, Consumer Cellular is an excellent choice for those who want affordable, flexible wireless service with no contracts or hidden fees. With reliable coverage, a range of plans and devices, and excellent customer support, it's no wonder that Consumer Cellular has become one of the most popular MVNOs in the United States.
Overview of Consumer Cellular complaint handling
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Consumer Cellular contacts
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Consumer Cellular phone numbers+1 (888) 345-5509+1 (888) 345-5509Click up if you have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 0 0 users reported that they have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number Click down if you have UNsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 1 1 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number+1 (800) 686-4460+1 (800) 686-4460Click up if you have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 9 9 users reported that they have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number Click down if you have UNsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 4 4 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number38%Confidence scoreHead Office+1 (503) 706-2351+1 (503) 706-2351Click up if you have successfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number 1 1 users reported that they have successfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number Click down if you have UNsuccessfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number 0 0 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number
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Consumer Cellular emailssupport@consumercellular.com100%Confidence score: 100%Supportrobel.jasper@gmail.com100%Confidence score: 100%Supportservice@consumercellular.com90%Confidence score: 90%Supportinfo@consumercellular.com84%Confidence score: 84%Supportbilling@consumercellular.com77%Confidence score: 77%Financepresidentsblog@consumercellular.com75%Confidence score: 75%communication
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Consumer Cellular address7204 SW Durham Rd Ste 300, Portland, Oregon, 97224, United States
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Consumer Cellular social media
Most discussed complaints
Beware 6 (opinions to this review) Disappointing Experience with Consumer Cellular: Incompatible Phones and Locked Devices 2 (opinions to this review) Updating with new SIM card 2 (opinions to this review) Nightmare Porting Experience with Consumer Cellular: Inadequate Reps and System Problems 1 (opinions to this review) Sim card 1 (opinions to this review)Recent comments about Consumer Cellular company
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