Complete Savings / Complete Save
reviews and complaints

Hello, I was going through my bank statements and have realised you (Complete Savings) have taken £15 from my account yesterday (18/11/2020) without my permission. I have not bought anything from you and have only signed up for cash back for a train ticket I didn't use, I have not received any cash back but instead you have taken money from me. I would like to get a full refund immediately!

Money have been taken out of my account without my authorisation from wly complete savings and I didnt sing up for it. My email is [protected]@icloud.com
They have taken £15 for a "saving account" which I never signed up for. Could you please contact me asap. I read on google other people have had the some problem.

They are taking money from my bank account without my permission, and I didn't sign up for anything. I have never heard of complete save before, so I have no idea where it is coming from, but £15 is a lot of money, and thankfully I haven't had that much money in my account, but i'm worried about when I do because of the fact that I wouldn't be able to afford it at all.

£15 was taken from my bank account (18/11/20) and i have no understanding as to why or how this company have my information and i want to be refunded as i am a student on a low amount of money anyway

[protected]@icloud.com i want a refund as u av taken money out of my account i will be starting a case of fraud

You have took 15 pound out of my account I don't know how you got my details but I want it back I can't find a contact number on the page to call you

I have had 4 debits taken from this "company "? beginning back in August. I have not signed up for anything with this company!
At £15 every month there's £60 taken without authority.
I will now have my card company block any further debits and await my refund, failure to receive the refund and I will progress this to fraudulent transactions
M Smith

Why are you charging my account £15 erroneously, and will you please stop all future charges and refund any you have taken. What the hell is this and how did you get my card details?!

On 12th October and again 12th November
I have noticed you have taken a visa payment £15 from my bank account - £30 in total.

I have not given permission for this money to be taken - via a VISA payment out of my account - Please can this be stopped immediately and I would like to request a full refund and explanation how you gained access to my personal data.

I have looked at your website this morning and have no need nor desire to use your company.

I have researched on sites like this and can see a number of similar complaints

Again

Why has this happened you do not have permission

My name is Robert Crane
e-mail address [protected]@live.co.uk

They have taken £16 from my account for which u didnt agree to i would like a refund i will inform bank tomorrow where do they get your credit card details hope you can resolve this

I've noticed I have had money (£15) each month taken out of my bank account and that being unauthorised? I will be calling the bank tomorrow to cancel it however if like my money back as I have no idea what it's taken it from? I haven not given my bank details to anyone or have agreed for that sum to be taken out of my bank. Absolutely appalled how companies can just scam people like that especially in this difficult time. Shame on them.

I have never signed up for this but somehow £15 has been taken out of my account without my permission. I am incredibly upset as I am a student and it's caused me a lot of stress trying to get it back. I need every penny I can get so this is very distressing. I have tried to contact my bank but I would appreciate some clarification from this company and my money back!

I am not sure why I have £15 deducted from my bank account today. I have never registered nor accepted to have this amount deducted from my account. I will be contacting my bank and I would like to have my money back ASAP as this is a scam. I am just a student in the UK and I do not even shop online, as most of the time I shop in the store to avoid getting scammed. I am not sure how or why this happened.

Complete savings have been taking money fr my account monthly. I have no idea why or what for.
As a parent on a low income I am finding this is having a dramatic impact on our family and I would like to know why the money is being taken and how I can stop it.
I am not contacting my bank however, this will not get me
My money back or answer these questions it is really unfair for people to be conned in this way.

I've just checked my monthly statement from my bank and noticed i've been charged £15!? I never agreed to this, it appears to be a common complaint you seem to have as well. I'm not very happy with any of the service, the only reason I subscribed was so I could have a discount on my next train ticket! No where did I see it say anything about a monthly charge? I haven't used any of the services you say you do so I would like to have a full refund of any payments I (unknowingly) made to you. I would also like to unsubscribe from the shady thing I regrettably signed up to with you.

Please can this be rectified and refunded ASAP
Dates of payment started
09-12-19 £15.00
09-01-20 £15.00
10-02-20 £15.00
09-03-20 £15.00
09-04-20 £15.00
09-05-20 £15.00
09-06-20 £15.00
09-07-20 £15.00
10-08-20 £15.00
09-09-20 £15.00
09-11-20 £30.00
Please advise as I am not aware of any fee for anything that I've signed up for
I'll await your reply

Donna Griggs

WLY* Complete Save have been taking money fraudulently from my credit card for the last 3 months, totalling £45.
I did not realise this till now.I never completed any subscription at this company but somehow they got hold of my details.I looked online and I have seen that a lot of people had the same issue.I think this company should be investigated as it is a fraud.
I lost my job due to COVID crisis and I need my money back, please.

Hi,

I have never opted for WLY*COMPLETESAVE subscription, and never signed into these services/discounts or website. Yet I am getting £15 deductions every month since past year or so. Can someone suggest, how to stop the service & cancel the unauthorised subscription and refund the monies? Think this is happening since last year Aug2019 onwards.

A swift response will be much appreciated,

Kind regards
Sapan (sapan.[protected]@icloud.com)
+[protected]

cancel my thing now because u just got my card banned

You've taken £15 pound a month out of my account for the last 5 months without me knowing, I haven't registered to anything online or set up a payment plan with any company. Please can you tell me why? And how I go about getting my money back please. I've looked the website up online and it comes straight up as fraud so if it can't be resolved with you I'll be going through my bank to get it resolved.