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DO not buy anything from this Company! You will be misled, receive junk products and even worse like me have electrical issues with your car. I purchased a pair of cheap D2S HID Lights from them for $21.90 and the day i received them they were junk...you could see a huge difference between my stock and there's. Their site is very mis-leading.
I was skeptical, however I still installed them since I really had no choice, I work nights. Within 3 days of owning the lights they started to flicker, I thought it might be the way I installed them. So I took more time to wiggle them around to make certain. Long story short I wasted a good 6-7 hours messing with these cheap lights just to find out from a more truthful company I just bought very cheaply made China D2S bulbs.
I called Midnight Sun HID Outlet and they refused to refund my order, they said it was my fault. How is it my fault they sell Cheap lights and portray them as high quality?
As i was waiting for the lights to come in from a more reputable company, the light went completely out. I put the only good bulb left from my old set in and that didnt work. Well guess what the Midnight Sun junk HID bulbs fried my Ballast, which is now costing me another $265.00 from the dealer.
DO NOT BUY FROM THIS COMPANY EVER! Do your research first...or you'll end up like me.
The complaint has been investigated and resolved to the customer’s satisfaction.
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These people sent me the wrong lights and when i went to refund them they refused by email becuase their company would not answer the phone even during business hours. When i told him that his website told me to buy this product and it was incorrect, I informed him I would dispute the charge and report him to the BBB. Below was there response RUDE!
Nice, you are disputing the charge for us sending you the correct product for your vehicle which you ordered. You are going to report us for what? Are you kidding me? First, I don't care. Second I will deal with your dispute AND send you to collections which will impact your credit. Our collections company is AWA Collections out of Santa Ana, CA.
Do you normally run your life trying to bully people that do the exact thing you ask them to do? I simply showed you that you got bad information from your mechanic and that we shipped you the correct product. You respond by making threats. This is a business. We don't make money by sending you products that don't fit or work. We also don't make money by eating your mistakes. I can't resell the product that you return and therefore you WILL be charged for it."