Complaint Rating:

Company information:
Heritage Warranty
O street
Dublin, Ohio
United States

I purchased an extended warranty insured by Heritage Warranty. I have a car that needs transmission work and I was told by the claims processing center, VEMECO, that they are not making any payments on any claims and haven't been for over one year. Now I have no car. I was not informed. Had I known this, I would have purchased a warranty from another company. I thought I had the security of a warranty I paid for. I spoke with Heritage today, 9/4/08, and was told that they are not responsible. I was told to call a company she called "BUTLER" and could not give me any information. She told me to get the information from VEMECO, which is only a claims processing center.