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Vodafone Complaints - Pathetic customer service!

Review all Vodafone complaints

Vodafone

Posted: 2007-12-11 by Jaiprakash J. Sharma [send email]
Pathetic customer service!
Complaint Rating:  100 % with 4 votes
Company information:
Vodafone
India
www.vodafone.co.in

Myself having VODAFONE connection under family plan max 10. As I wanted to move out to other plan, and wanted to cancel certain numbers, having very difficult time with company people. While visited to their Vodafone shop,they instead of accepting letter, just gave lame excuse of first getting shifted to new plan and then cancel other numbers.

It seems Vodafone is not taking customer's interest and want to show that the end user that is customer has to dance to its tunes. If this is the case, then be careful Vodafone, it won't be surprising that people will say in India, in near future that Vo (Woh) da (tha) fone (phone), the words put in the braket are synonymous with company's name, it means once upon a time there was a cell company called with name of Vodefone.

The behaviour of company's staff will affect company's interest in long run. Hence requesting higher ups in Vodafone to look into customer's interest.
Comments India Telecommunications
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Comments

355 days ago by Mohammad Javeed Ali [send email]
When i am sending sms by writing film name to 55655 to activate caller tune, the reply sms is getting that, " you are not authorized to access this service".
344 days ago by Anthony Gomendes [send email]
Vodafone called me up and I had to listen to some songs. Then it said to select press 4. When 4 was pressed, immediately a message came saying your caller tune is activated and you will be billed @ Rs 30 per month. This was outrageous. Worse, when I sent back a message to deactivate the caller tune, they said you have not given a proper 'keyword'. Did they ask me if I wanted a caller tune? Did they ever give me a keyword? What are they talking about? I'snt this fleecing the customers?
322 days ago by Tejdeep [send email]
There no good offers in andhrapradesh compared to tamilnadu in local calling vod to vod.
318 days ago by Lionel Benedict [send email]
Kindly disconnect the caller tune from my phones with effect from today.
314 days ago by Vasu [send email]
Please deactivate my caller tune..
305 days ago by Rupak Kumar [send email]
i have got a browser message tommrow,named unlimited full downloads in 1hours.but i didnot get its address.
272 days ago by Savio [send email]
hi, my name is savio,i chang my addd, my new add is 4 the close ,lyon park avenue ,wembley ha0 4dw,telll me the amout i need to pay ,plz plz , my no....... is 07943119982
239 days ago by Magendran [send email]
The Text ‘Hutch’ is displayed on my mobile screen, to change this setting I spoke to customer care executive and by their guidance I sent the message to number ‘58243’ to change the Logo. Then also the same text ‘Hutch’ is displayed again.

I took again this problem to the customer care executive they in formed that the problem may be in the mobile and recommended to consult any mobile service centre. But they couldn’t fix it and they again pointed towards the pavilion. Show can you please assist me what can be done to overcome this problem?
121 days ago by Jitendra J. Shah [send email]
Dear Sir,

We are inform to you I already vodafone customer. & I already five cinnection in vodafone company cug plan. But sir I complain to you .

I complain to vodafone consumer customer care bu not response to me your compani officers I call but he is not recieved my call.

so, sir please solve my problem & you action for your department. Other vise I legal action to vodafone.

Thanking you & looking forward to here you soon, your positive response is appreciate to me.

PLEASE REPLY TO ME MY CONTACT NO. 98250 61353

FOR,

JITENDRA J. SHAH
M) 98250 61535
121 days ago by Jitendra J. Shah [send email]
Dear NOODAL OFFICERS,

We are inform to you I already Vodafone customer. & I already five connections in Vodafone company CUG plan. But sir I complain to you .

I complain to Vodafone consumer customer care but not response to me your company officers I call but he is not received my call.

so, sir please solve my problem & you action for your department. Other vise I legal action to Vodafone.

Thanking you & looking forward to here you soon, your positive response is appreciate to me.

PLEASE REPLY TO ME MY CONTACT NO. 98250 61353

FOR,

JITENDRA J. SHAH
M) 98250 61535
103 days ago by Susruth [send email]
my mobile no 9966984980. i am recharge with 49 rs for 2 piece per 1 SMS offer in august 8th 9 am . still it is not activated or not repay my ammount. and also my time was waste as calling of custemer care
103 days ago by Susruth [send email]
when u respond my complient on 9966984980.
92 days ago by Joise Fernandes [send email]
I asked them to change from post paid to prepaid on 25th August an dthey said in 2 days it will be activated. so far today is 3rd Septmber no activation done. I had to visit the walk in shop at sunar nagar malad west to remind them.
very poor service.

they make you wait for long and your problems are not solved.

My vodafone No 9819401653
81 days ago by Rahul Kapoor [send email]
This letter whom ever its concerns,
i care a dam...
wel iam very sorry to say can't help, you campany his great but its SUCK the same time, its really like HDFC they totally WHOR'S.
Ok i camplain about my payments are not updates, no one knowns what finkin going out here, i pay my bills, its sunndly 7000 and i paid 5000 and come again get sms in week that pls pay your bills balance 8256.00, its finkin wird haha, its really shame u finkin INDIANS don't know how run the bussiness, and they disconneted my line, i want there to store at Chargate, finkin no repons at all, if they people are our's father, the tone, the laugage oppsss, its SUCKS>>>my # is 9819047618, my whole family is worried abt this company..i dont know what to do, BUT pls don't try our PATIENCE its not a warning but ADVICE...
wel after that no one knowns how to speak, ..
As if we are begging for to re connected our line on the fikin toll free # 111.
and on 13.09.08 i spoke to 5 differnt people on toll free at abt 12.30am, 2.30am 4.30, 5.15, 10.28am this all amitabachan they told your line put for reconnection, and all balls talks...
till date my lines is not connected...
i don't know what ...to tell, it shame...
well thats it any one wants to talk to me regards all this truth abt yr company call me ...9819047618.

Sinerly Thanks.
56 days ago by Nabab [send email]
my gprs is not activated .sent gprs setting and message

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