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VIP Travel Reservations, Port Orange, Florida Complaints & Reviews - Worked well

Review all VIP Travel Reservations, Port Orange, Florida complaints

VIP Travel Reservations

Posted: 2009-12-21 by   couzzopat
Worked well
Complaint Rating:  50 % with 4 votes
Company information:
VIP Travel Reservations
4606 S Clyde Morris Blvd
Port Orange, Florida
United States
Phone: 3862522332
This was my first time ever working with VIP Travel. I got their certificate from going to a travel club presentation. The presentation was longer than promised, but they gave me the hotel certificate which came with a 2 night stay, a $30 dinner card, and a $100 gas rebate card, and a "bonus" weeks car rental. When I got my paperwork it came with a list of probably 30 "friendly suggestions" of places to travel, I pick 2 of those and 2 dates, I got my first city and date requested, and my confirmation came with the dinner card and the rebate card. The hotel was nice, not the ritz, but nice and the rates on the door were $129 per night and hotels.com said it was a 3 1/2 star property, so not bad. The dinner card we used during our stay at Long horn steak house and had no problem with that. And the only thing we paid was the taxes of $15.48 per night. I did use my car at the same time but only for 5 of my 7 days and my total taxes and fees for that were $58. When we got back we had to send our receipt from the hotel and enterprise to VIP by certified mail. And we did just get our refund a little over 7 weeks later, and they told us it would be 6 - 8 weeks. The gas card was the only hiccup, it's not actually through VIP they just send it out, it's through a company online, that you have to renew a magazine subscription or take a survey or something and then the gas comes back in $10 increments. Any how, I gave that to my little sister, she loves to sign up for stuff and has time to keep up with it. All in all I had a good experience with VIP travel and would do it again!
Comments United States Travel Agencies
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Comments

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 23rd of Dec, 2009 by   d.flanders 0 Votes
I think I had the same thing you did. I had the certificate for the hotel stay, it was for 2 nights in a marriott, sheraton, or several other types of hotels. VIP travel booked my first request and got me a third night there. I'm very happy with the service I received from VIP and would be happy to travel with them again, the girls their were a delight to work with.
 30th of Apr, 2010 by   catywht 0 Votes
Although, I was very skeptical about the "free" offer from VIP, but after giving it a try they exceeded my expectations. They got me booked in the area I was looking for for my daughters graduation and got me the car rental at the same time to get there. From my deposits I was due back a refund of $34 which we received last week as promised. So all in all I have nothing bad to say. Thanks VIP
 2nd of Dec, 2010 by   Kim at VIP 0 Votes
d.flanders and catywht: thank you for the nice comments, please let us know if there is anything we can do in the future to help out with your travel needs.
 22nd of Dec, 2010 by   Savan5 0 Votes
My trip worked well also! I have 2, well had, what they call enjoy certificates. They were both good for a 2 night hotel stay. I got to use both of them in the past few months, 1 in Las Vegas and actually got a third night free, and the other I used a week or so ago in Gatlinburg to see the season change, it was so pretty. All I had to pay were my hotel taxes at the property. The first one I got my $50 deposit back about 9 weeks after we traveled and I just sent in my receipt from the hotel on the second one. If I get the chance to use VIP again I will.
 22nd of Dec, 2010 by   Savan5 0 Votes
While I am curious why I didn't get the dinner card or gas, I have 2, well had, what they call enjoy certificates. They were both good for a 2 night hotel stay. I got to use both of them in the past few months, 1 in Las Vegas and actually got a third night free, and the other I used a week or so ago in Gatlinburg to see the season change, it was so pretty. All I had to pay were my hotel taxes at the property. The first one I got my $50 deposit back about 9 weeks after we traveled and I just sent in my receipt from the hotel on the second one. If I get the chance to use VIP again I will.
 5th of Jan, 2011 by   BarbJ 0 Votes
It worked well for us too! I had the World Class Retreat promo, which included 2 nights hotel, a dinner card and a gas rebate certificate. I stayed at the Crown Plaza in New Orleans, it was a great hotel in a great locating right on Bourbon St. we had a Blast, I love this town, its a great place to live and visit!!! We got the dinner card and gas thing with our confirmation the dinner card we used at Olive Garden and it was just like a dinner card you would get as a gift, and the gas rebate is just that, it is through a different company though that is not VIP somebody promotions or something, I sent it in and I've gotten 2 rebates for $20 so far. some ups and downs but all in all a good experience.
 25th of Jan, 2011 by   WINKING RENE 0 Votes
I tend to agree, although I didn't have hotel, I had 2 certificates, one for a car for 7 days and one for air line tickets for 2 adults. I've used the car last month and my air is officially booked for March. I'm pretty happy with all of it, all I can say, is ya, follow the rules, they can be kinda hard to get a hold of, and you'll get further if ya just call back rather then leave a message. Those are my tips to anyone having trouble cause both my certificates did work out for me.
 27th of Jan, 2011 by   CKoontzi 0 Votes
It was my first time working with VIP also and I agree with you that it worked well. I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.
 25th of Feb, 2011 by   luvsAcruise! 0 Votes
It finally ended up working very well. I got 2 certificates one for a 7 night cruise and 1 for airfare that could be used together. The first time I screwed it up and I didn't sent them in certified mail and tried my hardest, begged, pleaded, threatened, everything and they wouldn't take it, it was void. I went back to the people I got it from they gave me new ones, I sent them in and the first date was not available but the second was. They booked my air to Ft. Lauderdale, the booked my cruise to Nassau, St Thomas, San Juan, and Grand Turk, and they booked me an extra night in Ft. Lauderdale before my cruise at a good rate. So, it isn't a scam they will book you but I can vouch for it when you say yes, YOU MUST FOLLOW ALL TERMS AND CONDITIONS!

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