Complaint Rating:

Company information:
Sprint
Deer Park, New York
United States

When I first purchased my phone from a local Sprint retailer a few months back, the saleperson told me that when I got my rebate, I would get a card. However, when I got this card, I didn't know (because he had not explained this to me) that the card was for accessing your account while paying cash towards your phone bill at Radio Shack. I was embarrased by this and a bit annoyed that a Radio Shack employee knew this when obviously either the salesperson at the Sprint store didn't know this or was scamming me. I finally did get my rebate check, but I find it ridiculous that I wasn't explained to at first that the card I was going to get had no money on it at all.