I was sent a letter from Vandyke Mortgage company telling me that I was able to refinance my home. I was contacted by Clete Schroeder. He explained the program and that I needed to fill out the forms that he sent me. He asked me to fax them when completed along with the requested verification. I did as he asked. To fax them cost me money that I did not have but I needed to refinance or my home was going into foreclosure. That has been several months ago.
I phoned every week for awhile with no response. Then when he did answer the phone he said that my file got pushed to the back of others and that he would work on it now. I gave him a couple more weeks and still nothing. So I started calling again. When I finally reached him he said the person that does the appraisals had quite and he would have to find someone else. No one ever came to do the appraisal. I have called again now for 8 days straight and get no response. He told me I was approved that all we needed was the appraisal. My mortgage company will start foreclosure next week. I was unable to make payments because I could not work and had to go on disability. I have since retired and have the funds to make the monthly payments, but not enough to make the payments for the ones I got behind. I am so very disappointed in this company.
I even checked them out on the internet when we first started this to make sure the company was lignite. At that time there were no complaints listed. I would recommend not using Van Dyke Mortgage Company. Clete Schroeder is the person I dealt with.