Complaint Rating:

Company information:
University Of Phoenix
4615 E. Elwood St
Phoenix, Arizona
United States
Phone: 866-766-0766
phoenix.edu

I enrolled in UoP for a class in May 2001. When I found out about the 'Learning Teams', I dropped the class. I am a single parent and i was doing all the work while the 'team' was getting the credit. I wasn't comfortable. I had until June 6, 2001 to drop the class.

On June 4, 2001 I emailed the instructor and told her I was dropping the class. She replied that I couldn't drop the class, but I could, and I did. On June 20, 2001 I snail mailed my advisor and told him I was dropping my enrollment for good. Then in September of 2001 I started receiving collection letters for a $1200 tuition. The letters asked my to respond in writing if I disputed the debt. Since I dropped the class, did not receive a grade or credit, I responded that I did not owe the debt.

I received three 'canned' letters and sent three responses, all went ignored. Then in 2003 I noticed UoP as a charge-off on my credit files. I wrote to the collection office listed on the credit reports, again, ignored.

In late 2004 the name on my credit files changed to Apollo Group, and I wrote again. This time I received responses from Margreat Iacangelo that my records and claim would be looked into. YESTERDAY (now it's 2006)she sent me an email that she can no longer get to the archives and my debt still stands but I can send the 9 past letters I've written to a Finance Grievance Committee for a review, yadda, yadda, yadda.

I've had it. UoP conveniently dragged this out and ignored me and now the only verification they have of a debt is MY letters (which Ms. Iacangelo has taken to quoting back to me). I wrote to the Finance Grievance Committee this morning, but I'm tired of waiting for yet another run around. After reading all these complaints I contacted my lawyer and am going to see about initiating a class action suit. Anyone interested in joining me?