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United Steel Building Complaints - United Steel Building Scam United Steel Bad Business Practices - Charge You a LOT MORE than initial 'Quote' or YOU LOSE ALL!!!

Review all United Steel Building complaints

United Steel Building

Posted: 2008-08-03 by Ricky Guthrie [send email]

United Steel Building Scam United Steel Bad Business Practices - Charge You a LOT MORE than initial 'Quote' or YOU LOSE ALL!!!

Complaint Rating:

Company information:
United Steel Building
2700 West Cypress Creek Rd
Fort Lauderdale, Florida
United States
Phone: 888-448-6963
unitedsteelbuilding.com

I PAID IN FULL!

After I Paid in Full and Was Waiting for Delivery of My Building I Received a BILL For a %35 Percent Increase!!! THEY EVEN CHARGED ME FOR THEIR MISTAKE ON THE INITIAL DRAWINGS!!!
When I Spoke With Them about my new bill
(Seeing My Salesperson BOB Was No Where to EVER BE FOUND) I Was Told That
EVERY TIME STEEL RISES IN PRICE I WOULD BE CHARGED!!! Even if it was on a truck in route to me and steel went up they would charge me until I signed for the delivery!!!

My PROMISED DELIVERY DATE was pushed up every time I tried to contact them!!!

Half the time the customer service 1 800 number they advertise DOES NOT WORK!!!

I Simply did not have the money to keep giving them... at this rate my small 24x25 foot building would have cost 15-16 Thousand Dollars by the time of delivery. My First Quote Was Under FOUR THOUSAND DOLLARS!!! I offered to let them keep the several THOUSAND DOLLARS they charged me for the drawings of the building and I would receive the remainder monies I paid in refund. Even though my building hadn't even started production, THEY SAID NO!!! TO READ THE FINE PRINT!!!

SO BASICALLY THEY RIP YOU OFF IF YOU DON'T HAVE MORE MONEY LATER... INITIAL QUOTE FROM SALES PERSON MEANS NOTHING!

If you are planning on buying a building from these guys expect to have MUCH MORE MONEY before you can ever actually get it!
Run From this 'Steel Company!!!'

NOW THEY SAY THAT EVERY TIME STEEL RISES I GET CHARGED UNTIL IT IS SIGNED AND DELIVERED...

FUNNY THE UP-CHARGE ON THE STEEL IS 35% the SAME AS THE SALE THEY GAVE ME(35% Off)

THEY ARE CONNIVING LIARS

DO NOT FALL FOR THEIR CRAP!

IF YOU FEEL YOU TOO HAVE BEEN VICTIMIZED BY UNITED STEEL BUILDING AND WANT TO SUE OR SPEAK AGAINST THEM PLEASE VISIT :

http://www.unitedsteelbuildings.org for Legal Action Against United Steel Building, Florida USA

Ricky g
Harkers Island, North Carolina
U.S.A.

Comments

United States

Building, Construction

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United Steel Building - Fraud

United Steel Building - Bad Business Practices/Fraud

United Steel Building - Steel Price Increases

Comments

112 days ago by Michael Tomlinson [send email]

I ordered a building in March from United Steel Building. The increase on my building was 20%; after some negoation with a rep. from the company named Jack. I called a few other steel companies as I was pretty upset with the change in price. I was told this is common industry practice, one rep. from Olympia named Mark, said you need to have production started immediately to avoid increases, they can't controll the price of steel. I'm a little bitter, what can you do, the building is nice.

Mike, Jupiter Fl

92 days ago by Billie M [send email]

United Steel Building has done the same illegal transaction with me. I purchased a building 4-1-08. They kept sending me new revision sheets with charges of $250 each time; even when it had been their mistake. I mailed them my contract and building permit 5-07-08. I thought my building would be coming 6-8 weeks later as they had promised me. On 7-14-08 I contacted them to ask if they knew when my building would be completed. Imagine my shock when they informed me that my building had not even begun to be fabricated. They informed me they hadn't received my building permit. When I mentioned I had sent it, they told me to fax them a new one. I asked why no one had called me; they responded that it was my responsibilty not theirs' to get my permit to them. A few days later they accidentally sent me a standard form they had called " Release of liability to fabricate without permit." Why couldn't they have sent me that form then and fabricated my building. On 7-25-08 I am informed I owe more money for a fabrication fee. I paid this hoping to end my nightmare, but no, on 8-15-08 I was informed that according to Section 18 of their contract they can increase my price and did by 35%. If they had completed my building in a timely manner, perhaps their steel prices wouldn't have increased. By the way the letter said prices had increased 60%, it was really about 18%, at that time. Do not let these people have any of your money or you will be sorry. The Broward Consumer Protection Agency has sent them a letter telling them to stop this illegal buisness activity. Their representative informed me they had never received this letter. Sorry, but I have a copy, try again.

85 days ago by Renee Mcspadden [send email]

The same thing happened to us. Sent their deposit in "right then" to get discount of 35% off original price, got drawings, told them to send the building intact, not expensive doors or trim, according to their paperwork our building was supposed to be in fabrication, waited for contact that building was ready, got 35% increase price. Was told only locked in discount, not price. Their 35% increase was figured on original price, not our discount. Typical bait and switch. They have us because we have already sent them 2 deposits in excess of $7, 000.00. I am contacting everybody, including the Broward Consumer Protection Agency and am sending copies of all our paperwork to the Florida Attorney Generals Office. Somebody has got to do something about these illegal practices.

59 days ago by Logan Ward [send email]

Wow i really can't believe they are trying to screw this many people. I made my first deposit 1-4-08 with the o7' discount locked in. I made two more deposits and with all three they totaled 10, 800. My last deposit was made the first of may and was not contacted until the second or third week of june about the "price increase" which gave them around six weeks to buy the materials. They told me no materials would be bought until building was ready to be fabricated. This is wierd because in their response from the BBB complaint I filed, they stated that my money could not be refunded because the materials were already bought. As of right now i just want my money back and be done with this. I have filed with the BBB and Divison of consumer services in Florida and i encourage anybody who hasn't to do so. I'm only 21 and the money that has went towards this is from my savings and i am very very angry. Never in my life i thought i would be taken like this. I'm in the process of contacting an attorney and see what i can get with that.

48 days ago by Ricky Guthrie [send email]
United Steel Buidling is making an effort to correct the issues I stated in my intial report on this site. I withdrawl all of my previous comments on United Steel Building.Thank You, Ricky Guthrie, JrHarkers Island, NC 28531

48 days ago by Billy B [send email]

I'm also a USB customer and have no complaints. I ordered from them in 2005 and got a nicer building than all my neighbors. Then I ordered in late 2007 and could not take delivery until May 2008. I also got a 35% increase but noticed that their May 2008 pricing was still higher than my new price. They must be doing this because they have to, not because it's something they do to rip people off. It's not like they're General Steel, who lost a $4.2M lawsuit. And they're not taking deposits and shutting down either, like so many fly-by-night outfits.

Also, to Mr. Chad, I think you're thinking of US Metal Buildings out of Deerfield Beach, Fl. Gary Rack is their company officer and is not affiliated with United Steel Building. US Metal Buildings actually named themselves after United, to take advantage of USB's positive reputation. I bet after reading this page that is hard to believe! But it's true. Check the BBB.

48 days ago by Chad [send email]
If I posted about the wrong company then I apologize. Evidentally, this company is taking advantage of your good name while screwing around their own customers.

42 days ago by Chuck [send email]

I've called around to many steel companies and see the same thing. However, General Steel offers a 6 MONTH price guarantee...all you have to do is take delivery within 6 months and you will not be charged any steel price increases. Also, price increases should not occur once the building is being fabricated as the company/broker should have already paid the fabricator. The reason you're getting upcharged between fabrication and delivery is probably because the supplier you ordered through (ie United, Olympia, Freedom, Premier) probably hasn't even paid for the building yet! General Steel had a court case...but not over this stuff. Their case was about sales people claiming that buildings were sitting on a truck ready for delivery. However, that was 6 years ago and now they seem pretty clean. They've never been involved with this scam in taking people's deposits then upcharging them at delivery. well...they give you 6 months before the possibility of any upcharges. A lot of people complain that General Steel is expensive...maybe it's just that they're right the first time and everyone else is trying to undersell them unethically.

41 days ago by Bob [send email]

I checked out united steel building and it seems this customer has been fully satisfied. The only companies I wouldn't trust in the steel industry are the ones that have nothing good to say about their competitors. United Steel Building seems to be the only company I've called that doesn't make sale by bashing other companies. Those are the guys you really have to watch out for because they are probably hiding something themselves. I saw a response about buying from General Steel, well make sure to do your homework before doing business with them because the facts are as follows - http://www.ago.state.co.us/press_detail.cfmpressID=127.html. I'm a business man and sometimes customers will complain but to let it go as far as a lawsuit is bad news. Furthermore not that I'm a Dan Marino fan, but I'm sure if he put his name on a product his people did their homework checking them out.

19 days ago by Dave Colston [send email]

These people are scammers who play enormous games of deception other than just operating as an honest business. I ordered a steel building in late April and gave United a $6800 deposit. Slick sales people. A few days later, called to speak with the sales person, Mike, about a raise in height on the building. Denna from customer service refused to let me talk with him and was very rude. This is how things started out. I later visited the office on Cyprus. No sign. They buzz you in to this little lobby like their in a witness protection program -- for obvious reasons once you learn more about them. Jack Rachlin became my contact. Jack is also a liar and will make you believe they are reputable if you listen to his b.s. He almost had me fooled. I delayed the building myself for several weeks while attending to my father who died this year. Two months ago, once again picked up the project and have been attempting to have United be reasonable about dates and to give me a final price quote. So far they've delivered nothing except prints to be marked up. Thank God I never signed the Terms and Conditions which are totally obsurd and leave you with no rights as a consumer. After getting my attorney involved because of their lack of responsiveness, promises not kept, and generl pain in the ass to deal with, as of yesterday, we gave them notice that we are cancelling the order and demanding a refund. Thanks to others, I also called Kathy Livingston at Broward Consumer Protection. United has over 20 complaints against them from all over the US, and I'm told at least a couple of law suits here in FLL. They've had to make concessions with some of the people thanks to Broward County getting involved. Why the State Attorney General for Florida has not acted, I'm not sure. Maybe with enough of us from Florida complaining and Broward County's help, the AG's office will help shut these guys down. And btw, Dan Marino's agent is now asking about the situation, so maybe Dan will get his mug off their web site. I'd really like to see that web site shut down.

10 days ago by David E. Gentry [send email]

Go to my web site www.unitedsteelbuildingfl.com or unitedsteelbing.org you will find information on this company and many questions will be answered if you think things are going wrong. They take you money and will not stand by the contract which has been proven to be worthless get a look at their lawyer and remember even O.J. had a lawyer that is the answer the Florida Bar will tell you. This is one of the reasons the economy is going to hell. do not lay down the information is out there fight back David E. Gentry

9 days ago by David E. Gentry [send email]
Billy B are you kin to these rip off artist or what? You can be assured I have been contacted by people from Cal. to South Carolina and even YES even a Church In Florida that was Taken in by Jack Rachlin Sue Alder and the rest of this gang. I hope you got paid for you Blog and besides this is a complaint Board!!!

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