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Wu Yi Tea Complaints - Unauthorized payment taken out of account after canceling the order.

Review all Wu Yi Tea complaints

Wu Yi Tea
Posted: 2008-04-28 by Rebecca Huff [send email]
Unauthorized payment taken out of account after canceling the order.
Complaint Rating: 33 % with 3 votes
Company information:
WuYi tea
United States
Phone: 1888
teahelp.usa.com

Was charged through my bank after I had already canceled. Now my bank account is totally screwed up and have to pay several hundred in fees because of this charge messing everything up.
Comments United States Unauthorized Charges
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More Wu Yi Tea complaints
Wu Yi Tea - False advertisement!
Wu Yi Tea - Fraudulant business practices; non-disclosure; false advertising
Wu Yi Tea - money taken out of my account
Wu Yi Tea - ID Fraud - never ordered, but they have Bank acct #
Wu Yi Tea - Scamming
Wu Yi Tea - FRAUD
Wu Yi Tea - Charge shipment i did not order!
Wu Yi Tea - unable to reach by phone to cancel future shipments, and website given for written cancellation does not exist
Wu Yi Tea - Just wanted sample
Wu Yi Tea - Terrible scam!

Comments

103 days ago by Trudy M. Patzner [send email]
I saw your informercial on TV & decided to try your WUYITEA only because it was a free 30-Day Trial. All I had to do is pay $6.95 for shipping & handling. So I called the number to place my order & of course they try to sell you everything else under the sun which I gladly declined everything that you had to offer. Then all of the sudden I was being charged for your TEA without re-ordering the product or even receiving your product until about a week & a half later. Then I was charged for another two shipments of product which I haven't even received. I cannot believe how you people do business. How do you get away with charging people's credit card without prior authorization. I hope this ends up bitting your company in the ass & you get sued up the ass for all your unauthorized charges. This will definately deter me from ever ordering anything else from an informercial again. I want my money credited back to my account which totals $95.39. If I don't get any results within the next two weeks I will be looking at filing a civil lawsuit against your company & I'm sure that there will be a million others who will follow suit.
79 days ago by Clarene Boogaard [send email]
April 2008 I cancelled and recieved a cancellation number ceb-5163217. On May 27th I was charged again. I called, they said they could not find a cancellation. So they gave me another number 3120839. But Im still in debt for $29.95.

Clarene boogaard
70 days ago by Rhutzler [send email]
I have been struggling with the same issue everyone else has been. Tonight I finally got confirmation but of course I'll have to wait and see next month on my bank account. I found a number to call on the internet. 1866-396-5711. You have to be patient. I spoke to a customer service representative and he said that he would cancel the product... Did you know the product is a web site for weight loss support that goes with the Wu tea. It's written in very little writing on the contract that you are automaticly signed up for this "service" Anyway, , , He offered me the current month's refund. I was not satisfied and he transferred me to the supervisor "Laurie". She was very helpful and gave me two months of refund and made a cancellation immediately and emailed me the confirmation number. As I said I'll wait to see what happens next month. Good luck to you!

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